Re: Windows automatic updates stuck in loop
Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!
=====================
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602
1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/ph/6527
2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798
3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
associated with the download/install.
How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093
3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
and/or go to
http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.
4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm
5. Windows Update-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate
==========================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Scott-az wrote:
> Hi, I'm having a problem with the Windows automatic updates. Every time I
> turn off my computer, it alerts me that there are updates and then
> proceeds
> to install 15 updates. This is occurring every time. I also noticed that
> system checkpoints are being created daily. Any ideas on what is wrong on
> how to fix it?
>
> Windows XP Pro sp 2,
> Pentium 4 2.80 GHz
> 1.00GB RAM