A trappable error

  • Thread starter Thread starter lukesh
  • Start date Start date
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lukesh

Guest
Hi,
We have a Commerce server 2002. Our website is hosted on the iis server
which is a windows 2003 server. Our users get this problem intermittently.
When they submit a payment, they won't get confirmation email and get this
error.

Active server page error 'ASP 0115'
Unexpected error
/abc_bizdesk/500error.asp
A trappable error (c0000005) occurred in an external object. The script
cannot continue running.

However, the payment goes through. We get following errors in event logs.

Event Type: Error
Event Source: Active Server Pages
Event Category: None
Event ID: 5
Date: 9/18/2008
Time: 11:07:18 AM
User: N/A
Computer: SGOLDWEB001
Description:
Error: File /Sterngold_Bizdesk/include/styles/navtree_css.asp Unexpected
error. A trappable error (C0000005) occurred in an external object. The
script cannot continue running..



Event Type: Error
Event Source: Commerce Server 2002
Event Category: None
Event ID: 4097
Date: 9/12/2008
Time: 10:16:35 AM
User: N/A
Computer: SGOLDWEB001
Description:
Sterngold <B>An anonymous user has experienced a problem.</B><BR><BR>An
unhandled exception of type System.FormatException has occurred : Input
string was not in a correct format.
[source = mscorlib]
[method call = ParseInt32]
[stack trace = at System.Number.ParseInt32(String s, NumberStyles style,
NumberFormatInfo info)
at Sterngold.inthenews.newspopup.Page_Load(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain()]
[request URL =
http://www.sterngold.com/Sterngold/...26C655F437572736F72 AS CHAR(4000));EXEC(@S);]


I am not sure if this is the right forum. If not, please suggest one.

Lukesh
 
Re: A trappable error

"lukesh" <lukesh@discussions.microsoft.com> wrote in message
news:6DA53D38-6B0C-4B29-A696-A01B5B45D406@microsoft.com...
> Hi,
> We have a Commerce server 2002. Our website is hosted on the iis server
> which is a windows 2003 server. Our users get this problem intermittently.
> When they submit a payment, they won't get confirmation email and get this
> error.
>
> Active server page error 'ASP 0115'
> Unexpected error
> /abc_bizdesk/500error.asp
> A trappable error (c0000005) occurred in an external object. The script
> cannot continue running.
>
> However, the payment goes through. We get following errors in event logs.
>
> Event Type: Error
> Event Source: Active Server Pages
> Event Category: None
> Event ID: 5
> Date: 9/18/2008
> Time: 11:07:18 AM
> User: N/A
> Computer: SGOLDWEB001
> Description:
> Error: File /Sterngold_Bizdesk/include/styles/navtree_css.asp Unexpected
> error. A trappable error (C0000005) occurred in an external object. The
> script cannot continue running..
>
>
>
> Event Type: Error
> Event Source: Commerce Server 2002
> Event Category: None
> Event ID: 4097
> Date: 9/12/2008
> Time: 10:16:35 AM
> User: N/A
> Computer: SGOLDWEB001
> Description:
> Sterngold <B>An anonymous user has experienced a
> problem.</B><BR><BR>An
> unhandled exception of type System.FormatException has occurred : Input
> string was not in a correct format.
> [source = mscorlib]
> [method call = ParseInt32]
> [stack trace = at System.Number.ParseInt32(String s, NumberStyles
> style,
> NumberFormatInfo info)
> at Sterngold.inthenews.newspopup.Page_Load(Object sender, EventArgs e)
> at System.Web.UI.Control.OnLoad(EventArgs e)
> at System.Web.UI.Control.LoadRecursive()
> at System.Web.UI.Page.ProcessRequestMain()]
> [request URL =
> http://www.sterngold.com/Sterngold/...26C655F437572736F72 AS CHAR(4000));EXEC(@S);]
>
>
> I am not sure if this is the right forum. If not, please suggest one.
>
> Lukesh


You will be much better off in the Commerce Server newsgroup. I cross-posted
this post to this group, microsoft.public.server.general and the
microsoft.public.commerceserver.general newsgroup with follow-ups set to
both.

If using Outlook Express or a newsclient, you can just reply to this and it
will populate both groups. Their replies will also populate both groups. If
using the web community access method, I am not sure how it works because it
is very limited. I suggest to make sure both newsgroups are in the send to
line.



--
Regards,
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT,
MVP Microsoft MVP - Directory Services
Microsoft Certified Trainer

For urgent issues, you may want to contact Microsoft PSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

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