unable to reinstall Windows XP

  • Thread starter Thread starter Taxman1972
  • Start date Start date
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Taxman1972

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I have windows XP home edition installed SP3. I am now trying to reinstall XP
from my recovery disk SP1. From the boot menu i choose to boot from the CD,
the installation process starts, i´m not getting any questions or choices
then the installation crashes, bluescreen and the message "STOP: c0000221
unknown hard error\systemroot\system32\ntdll.dll".

I need help getting solving the problem
 
Re: unable to reinstall Windows XP


"Taxman1972" <Taxman1972@discussions.microsoft.com> wrote in message
news:7AA8816C-677E-488B-904B-51E42F446F6C@microsoft.com...
>I have windows XP home edition installed SP3. I am now trying to reinstall
>XP
> from my recovery disk SP1. From the boot menu i choose to boot from the
> CD,
> the installation process starts, i´m not getting any questions or choices
> then the installation crashes, bluescreen and the message "STOP: c0000221
> unknown hard error\systemroot\system32\ntdll.dll".
>
> I need help getting solving the problem


I can think of two reasons for the problem:
- Your hard disk is defective.
- Your CD defective or is not a WinXP installation disk.
 
Re: unable to reinstall Windows XP



"Pegasus (MVP)" wrote:

>
> "Taxman1972" <Taxman1972@discussions.microsoft.com> wrote in message
> news:7AA8816C-677E-488B-904B-51E42F446F6C@microsoft.com...
> >I have windows XP home edition installed SP3. I am now trying to reinstall
> >XP
> > from my recovery disk SP1. From the boot menu i choose to boot from the
> > CD,
> > the installation process starts, i´m not getting any questions or choices
> > then the installation crashes, bluescreen and the message "STOP: c0000221
> > unknown hard error\systemroot\system32\ntdll.dll".
> >
> > I need help getting solving the problem

>
> I can think of two reasons for the problem:
> - Your hard disk is defective.
> - Your CD defective or is not a WinXP installation disk.
>
>
>

I cleaned my CD and installed from another CD-player and that worked. The CD
wasn´t very dirty so I guess the original CD-player was faulty somehow.
 
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