USB Controllers and Devices - Unknown Device ??

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E-Double

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The USB ports on one Windows 2003 Server are not working, and in Device
Manager under USB Controllers and Devices it says ''Unknown Device (along
with entries for Root Hub and something else). On an identical server
(hardware and software should all be the same) where the USB ports are
working the entry reads 'USB Composite Device Driver' instead of 'Unknown
Device.'' Where or how exactly can we either get this specific driver or fix
this USB issue? We tried to delete the device and have Windows reinstall it,
as well as tried to copy the entire drivers/inf folder from the server that
is working to reinstall the driver on the server with no USB functionality,
but to no avail. TIA for any help on this one...
 
Re: USB Controllers and Devices - Unknown Device ??

Have you tried searching for the chipset driver to the motherboard from the
server's manufacturer?

AD

"E-Double" <EDouble@discussions.microsoft.com> wrote in message
news:F5723D7D-D615-4E22-958B-BF3E63AD004F@microsoft.com...
> The USB ports on one Windows 2003 Server are not working, and in Device
> Manager under USB Controllers and Devices it says ''Unknown Device (along
> with entries for Root Hub and something else). On an identical server
> (hardware and software should all be the same) where the USB ports are
> working the entry reads 'USB Composite Device Driver' instead of 'Unknown
> Device.'' Where or how exactly can we either get this specific driver or
> fix
> this USB issue? We tried to delete the device and have Windows reinstall
> it,
> as well as tried to copy the entire drivers/inf folder from the server
> that
> is working to reinstall the driver on the server with no USB
> functionality,
> but to no avail. TIA for any help on this one...
 
Re: USB Controllers and Devices - Unknown Device ??

>The USB ports on one Windows 2003 Server are not working, and in Device
>Manager under USB Controllers and Devices it says ''Unknown Device (along
>with entries for Root Hub and something else). On an identical server
>(hardware and software should all be the same) where the USB ports are
>working the entry reads 'USB Composite Device Driver' instead of 'Unknown
>Device.'' Where or how exactly can we either get this specific driver or fix
>this USB issue? We tried to delete the device and have Windows reinstall it,
>as well as tried to copy the entire drivers/inf folder from the server that
>is working to reinstall the driver on the server with no USB functionality,
>but to no avail. TIA for any help on this one...

You probably need the Intel Chipset drivers. They are right here:
http://downloadcenter.intel.com/fil...XP+Professional&lang=eng&strOSs=44&submit=Go!

- Thee Chicago Wolf

- Thee Chicago Wolf
 
Re: USB Controllers and Devices - Unknown Device ??

Cool, thanks guys. I tried several different Systems Management downloads
from the manufacturer, but I do not think that I specifically tried that one.
I will try it now though, and it seems like that should work.

e.

"Thee Chicago Wolf" wrote:

> >The USB ports on one Windows 2003 Server are not working, and in Device
> >Manager under USB Controllers and Devices it says ''Unknown Device (along
> >with entries for Root Hub and something else). On an identical server
> >(hardware and software should all be the same) where the USB ports are
> >working the entry reads 'USB Composite Device Driver' instead of 'Unknown
> >Device.'' Where or how exactly can we either get this specific driver or fix
> >this USB issue? We tried to delete the device and have Windows reinstall it,
> >as well as tried to copy the entire drivers/inf folder from the server that
> >is working to reinstall the driver on the server with no USB functionality,
> >but to no avail. TIA for any help on this one...
>
> You probably need the Intel Chipset drivers. They are right here:
> http://downloadcenter.intel.com/fil...XP+Professional&lang=eng&strOSs=44&submit=Go!
>
> - Thee Chicago Wolf
>
> - Thee Chicago Wolf
>
 
Re: USB Controllers and Devices - Unknown Device ??

>Cool, thanks guys. I tried several different Systems Management downloads
>from the manufacturer, but I do not think that I specifically tried that one.
> I will try it now though, and it seems like that should work.

Let me know how it goes.

- Thee Chicago Wolf
 
Re: USB Controllers and Devices - Unknown Device ??

I can't find any Intel or chipset drivers from the manufacturer, Dell, for
this particular model. Is it okay to use that download link you provided
from Intel (ie does that work on all Wintel machines) ?

e.

"Thee Chicago Wolf" wrote:

> >Cool, thanks guys. I tried several different Systems Management downloads
> >from the manufacturer, but I do not think that I specifically tried that one.
> > I will try it now though, and it seems like that should work.
>
> Let me know how it goes.
>
> - Thee Chicago Wolf
>
 
Re: USB Controllers and Devices - Unknown Device ??

p.s. Its for a Windows 2003 Server, sp2 machine.



"Thee Chicago Wolf" wrote:

> >The USB ports on one Windows 2003 Server are not working, and in Device
> >Manager under USB Controllers and Devices it says ''Unknown Device (along
> >with entries for Root Hub and something else). On an identical server
> >(hardware and software should all be the same) where the USB ports are
> >working the entry reads 'USB Composite Device Driver' instead of 'Unknown
> >Device.'' Where or how exactly can we either get this specific driver or fix
> >this USB issue? We tried to delete the device and have Windows reinstall it,
> >as well as tried to copy the entire drivers/inf folder from the server that
> >is working to reinstall the driver on the server with no USB functionality,
> >but to no avail. TIA for any help on this one...
>
> You probably need the Intel Chipset drivers. They are right here:
> http://downloadcenter.intel.com/fil...XP+Professional&lang=eng&strOSs=44&submit=Go!
>
> - Thee Chicago Wolf
>
> - Thee Chicago Wolf
>
 
Re: USB Controllers and Devices - Unknown Device ??

>I can't find any Intel or chipset drivers from the manufacturer, Dell, for
>this particular model. Is it okay to use that download link you provided
>from Intel (ie does that work on all Wintel machines) ?

Yup, they'll do the same job.

- Thee Chicago Wolf
 
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