XP Service Pack 3 causes my Office to stop working well

  • Thread starter Thread starter Big Daddy
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Big Daddy

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I have Office XP 2002 Service Pack 3. My automatic updates for
Windows XP has recently tried to install Windows XP SP 3. But after
it installs (and I reboot of course), then my Office applications
don't work very well. This applies to both Word and Excel, where they
take a long time to start. When I try to start one of them, it takes
about a minute instead of a few seconds like it used to. I have tried
installing the SP3 three separate times, each time rolling it back
when it caused the problem. I know it wasn't a fluke since it did the
same thing all three times. So now I have turned off my automatic
updates, since the slow starting Office applications is not
acceptable.

Any ideas? Thanks in advance,
John
 
RE: XP Service Pack 3 causes my Office to stop working well

https://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid

You can try the above for free MS Support for XP SP3.

--
Mad Mike


"Big Daddy" wrote:

> I have Office XP 2002 Service Pack 3. My automatic updates for
> Windows XP has recently tried to install Windows XP SP 3. But after
> it installs (and I reboot of course), then my Office applications
> don't work very well. This applies to both Word and Excel, where they
> take a long time to start. When I try to start one of them, it takes
> about a minute instead of a few seconds like it used to. I have tried
> installing the SP3 three separate times, each time rolling it back
> when it caused the problem. I know it wasn't a fluke since it did the
> same thing all three times. So now I have turned off my automatic
> updates, since the slow starting Office applications is not
> acceptable.
>
> Any ideas? Thanks in advance,
> John
>
 
Re: XP Service Pack 3 causes my Office to stop working well

Do NOT use System Restore to do a roll-back! If you want to remove WinXP
SP3, use Add/Remove Programs.

You might try running Disk Cleanup and then an Office Repair.

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada. Go to
http://support.microsoft.com/oas/default.aspx?gprid=1173 | select "Windows
XP" then select "Windows XP Service Pack 3"
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Big Daddy wrote:
> I have Office XP 2002 Service Pack 3. My automatic updates for
> Windows XP has recently tried to install Windows XP SP 3. But after
> it installs (and I reboot of course), then my Office applications
> don't work very well. This applies to both Word and Excel, where they
> take a long time to start. When I try to start one of them, it takes
> about a minute instead of a few seconds like it used to. I have tried
> installing the SP3 three separate times, each time rolling it back
> when it caused the problem. I know it wasn't a fluke since it did the
> same thing all three times. So now I have turned off my automatic
> updates, since the slow starting Office applications is not
> acceptable.
 
Re: XP Service Pack 3 causes my Office to stop working well

On Sep 27, 1:44 am, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
> Do NOT use System Restore to do a roll-back!  If you want to remove WinXP
> SP3, use Add/Remove Programs.
>
> You might try running Disk Cleanup and then an Office Repair.
>
> Free unlimited installation and compatibility support is available for
> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> e-mail support is available only in the United States and Canada.  Go tohttp://support.microsoft.com/oas/default.aspx?gprid=1173| select "Windows
> XP" then select "Windows XP Service Pack 3"
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Adminhttp://aumha.net
> DTS-Lhttp://dts-l.net/
>

I have started a request with MS using the link you mentioned. Why is
it bad to roll back SP3 with System Restore?
thanks
John
 
Re: XP Service Pack 3 causes my Office to stop working well

Big Daddy wrote:
<paste>
>> I have Office XP 2002 Service Pack 3. My automatic updates for
>> Windows XP has recently tried to install Windows XP SP 3. But after
>> it installs (and I reboot of course), then my Office applications
>> don't work very well. This applies to both Word and Excel, where they
>> take a long time to start. When I try to start one of them, it takes
>> about a minute instead of a few seconds like it used to. I have tried
>> installing the SP3 three separate times, each time rolling it back
>> when it caused the problem. I know it wasn't a fluke since it did the
>> same thing all three times. So now I have turned off my automatic
>> updates, since the slow starting Office applications is not
>> acceptable.
</paste>
> "PA Bear [MS MVP]"wrote:
>> Do NOT use System Restore to do a roll-back! If you want to remove WinXP
>> SP3, use Add/Remove Programs.
>>
>> You might try running Disk Cleanup and then an Office Repair.
>>
>> Free unlimited installation and compatibility support is available for
>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
>> e-mail support is available only in the United States and Canada. Go
>> tohttp://support.microsoft.com/oas/default.aspx?gprid=1173| select
>> "Windows XP" then select "Windows XP Service Pack 3"
>
> I have started a request with MS using the link you mentioned. Why is
> it bad to roll back SP3 with System Restore?

System Restore is neither a "roll back" utility nor a system state saver.
It covers only a limited area of Folders, and within them, only a very
limited set of files. See http://bertk.mvps.org/html/filesfolders.html
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
 
Re: XP Service Pack 3 causes my Office to stop working well

An update on my situation: MS has tried to fix it but hasn't been able
to. They had me create another login user profile, and when I logged
in with the new user, I no longer had the problem. So their solution
is: the old profile is corrupted and I should just use the new one.
But I don't want to spend the hours it would take getting a new
profile all set up like I want. Maybe MS should offer a way to copy
all settings to a new profile. Is there any utility to do this?
thanks
 
Re: XP Service Pack 3 causes my Office to stop working well

The problem is that the "bad" gets copied as well as the "good".

"Big Daddy" <johngilmer@yahoo.com> wrote in message
news:1828f8d6-885e-4c8b-8660-858cb3021df3@f63g2000hsf.googlegroups.com...
> An update on my situation: MS has tried to fix it but hasn't been able
> to. They had me create another login user profile, and when I logged
> in with the new user, I no longer had the problem. So their solution
> is: the old profile is corrupted and I should just use the new one.
> But I don't want to spend the hours it would take getting a new
> profile all set up like I want. Maybe MS should offer a way to copy
> all settings to a new profile. Is there any utility to do this?
> thanks
 
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