How to uninstall within safe mode?

  • Thread starter Thread starter Don Gollahon
  • Start date Start date
D

Don Gollahon

Guest
After installation of an app (vmware server 2), I can no longer get to
the boot screen. I have to boot into safe mode without networking. In
safe mode, I cannot uninstall anything.

I get Fatal error cx000021a. Yes, I've read and tried the KB on this
issue many times to no avail.

If I could just uninstall vmware from within safe mode all would be
well.

--

Don Gollahon
 
Re: How to uninstall within safe mode?


"Don Gollahon" <dlgllhn@nospam.gmail.com> wrote in message
news:xn0fvo6es2dnqna000@news.microsoft.com...
> After installation of an app (vmware server 2), I can no longer get to
> the boot screen. I have to boot into safe mode without networking. In
> safe mode, I cannot uninstall anything.
>
> I get Fatal error cx000021a. Yes, I've read and tried the KB on this
> issue many times to no avail.
>
> If I could just uninstall vmware from within safe mode all would be
> well.
>
> --
>
> Don Gollahon

You write "I can no longer get to the boot screen" and "In safe mode, I
cannot uninstall anything", without telling us what happens when you try.
Remember - we cannot see your screen! So:
- What exactly happens when you attempt to boot normally?
- What happens when you attempt to uninstall things in Safe Mode?
- Have you tried System Restore?
 
Re: How to uninstall within safe mode?

Pegasus (MVP) wrote:

>
> You write "I can no longer get to the boot screen" and "In safe mode,
> I cannot uninstall anything", without telling us what happens when
> you try. Remember - we cannot see your screen! So: - What exactly
> happens when you attempt to boot normally? - What happens when you
> attempt to uninstall things in Safe Mode? - Have you tried System
> Restore?

When I boot, I get a bluescreen with the 0xc000021a error right before
the login screen is to come up.

When I try to uninstall in Safe Mode it won't let me. It says that
Windows Install Process will not run in safe mode.

I got things back to normal though. VMWare has their own version of
msgina.dll, called vmgina.dll. I did some renaming and copying so that
msgina would be used. Then rebooted and all was back to normal. I
did a full uninstall of VMWare Server 2. I think Server 2 does not
like all the security we are required to have on our laptops at work so
it didn't get things setup right or something (although it said
successful login).

Anyway, it is fixed now. Thanks.


--

Don Gollahon
 
Re: How to uninstall within safe mode?


"Don Gollahon" <dlgllhn@nospam.gmail.com> wrote in message
news:xn0fvogvi2rxwei001@news.microsoft.com...
> Pegasus (MVP) wrote:
>
>>
>> You write "I can no longer get to the boot screen" and "In safe mode,
>> I cannot uninstall anything", without telling us what happens when
>> you try. Remember - we cannot see your screen! So: - What exactly
>> happens when you attempt to boot normally? - What happens when you
>> attempt to uninstall things in Safe Mode? - Have you tried System
>> Restore?
>
> When I boot, I get a bluescreen with the 0xc000021a error right before
> the login screen is to come up.
>
> When I try to uninstall in Safe Mode it won't let me. It says that
> Windows Install Process will not run in safe mode.
>
> I got things back to normal though. VMWare has their own version of
> msgina.dll, called vmgina.dll. I did some renaming and copying so that
> msgina would be used. Then rebooted and all was back to normal. I
> did a full uninstall of VMWare Server 2. I think Server 2 does not
> like all the security we are required to have on our laptops at work so
> it didn't get things setup right or something (although it said
> successful login).
>
> Anyway, it is fixed now. Thanks.
>
>
> --
>
> Don Gollahon

Thanks for the feedback. Replacements for msgina.dll have a reputation for
causing Windows problems, which I suspect you worked out for yourself.
 
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