Re: System rebooting often
"Kathy Garrett" <garrettkathy@earthlink.net> wrote in message
news:uig9T3dvHHA.1168@TK2MSFTNGP02.phx.gbl...
>I had taken my computer to the shop because it kept rebooting every few
>minutes and when I got it back I noticed the system restore had been
>turned off. I finally got it turned back on and am having problems with the
>computer rebooting often. Does system restoe have anything to do with the
>rebooting??
> Thanks
System restore won't have much of anything to do with this.
Does it actually reboot, or does it just shut down? The two have
different causes - the first software, the second hardware failure.
If you can boot normally for a few minutes, right-click on My Computer and
choose Properties (or go to Control Panel, System). On the Advanced tab,
go to Startup and Recovery, click on Settings. In the System Failure
section, de-select Automatically restart. Choose OK back to the desktop.
This won't fix the problem. What it will probably do is show you a blue
screen with a STOP code when the system crashes again. The first line
will look something like this:
STOP: 0x000000C2 (0xParameter_1, 0xParameter_2, 0xParameter_3,
0xParameter_4) BAD_POOL_CALLER
And that's the information that you will need to help figure out what is
failing. For the moment, you can ignore the rest of the page, and restart
the system.
If the system shuts off and stays off, and gets hard to restart - this is an
indication of hardware failure, often caused by heat. It can be difficult
and expensive to diagnose this, because you basically have to replace
components and see if it helps. The components that could fail and cause
this include just about everything except the hard disk.
HTH
-pk
