RDP on Desktops fails to connect to Server windows 2003

[Zoddy]

We have our windows 2003 server with just the regular remote administration
so administrators can log on and check out the server etc.

Every once in a while RDP to this particular server just stops working.
when you go into the server there are no obvious errors but the following is
true:

1. Terminal Services is started but the option to stop or restart is grayed
out
2. RPC service as well is the same issue
3. If you go into the Terminal Service manager and try to reset the RDP-TCP
listener you get the following error

Session ID (65536) reset Failed
Error 5 - Access is denied
and yes I am logged on as the domain admin in this case

This doesnt happen a lot but it does happen once in a while on selected
servers. The way we have been dealing with the issue is to reboot the server
which releases the services. Any thoughts on why this might be happening,
the server is updated with all packs and windows patches.

cheers

 

[Ramasamy Pullappan [MSFT]]

Re: RDP on Desktops fails to connect to Server windows 2003

Hi,
Observations 1 and 2 are by design in WS 03 and that doesn't have anything
to do with the problem you've mentioned below (that is, you won't be able to
stop/start TS or RPC)

Sorry that without further debugging, nothing more can be given on this
behavior. You can try calling Microsoft product support

thanks
ram.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

"Zoddy" <Zoddy@discussions.microsoft.com> wrote in message
news:45045C00-8026-4783-AB37-44B6677D3D57@microsoft.com...
> We have our windows 2003 server with just the regular remote
> administration
> so administrators can log on and check out the server etc.
>
> Every once in a while RDP to this particular server just stops working.
> when you go into the server there are no obvious errors but the following
> is
> true:
>
> 1. Terminal Services is started but the option to stop or restart is
> grayed
> out
> 2. RPC service as well is the same issue
> 3. If you go into the Terminal Service manager and try to reset the
> RDP-TCP
> listener you get the following error
>
> Session ID (65536) reset Failed
> Error 5 - Access is denied
> and yes I am logged on as the domain admin in this case
>
> This doesnt happen a lot but it does happen once in a while on selected
> servers. The way we have been dealing with the issue is to reboot the
> server
> which releases the services. Any thoughts on why this might be happening,
> the server is updated with all packs and windows patches.
>
> cheers