PC Self Reboots on ScreenSaver Activation

  • Thread starter Thread starter BCITStudent
  • Start date Start date
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BCITStudent

Guest
Hello:

Have a Windows XP SP3 PC which automatically restarts when the screensaver
activates after 10 minutes. If the PC is locked manually, the PC doesn't
restart. Details include:

1) Win XP Professional SP3
2) Manufactured by Lenovo
3) 2660 MHz Processor
4) BIOS: Lenovo 2RKT44AUS 4/29/08
5) Total Physical Memory 2,048 MB
6) Available Physical Memory 1.48 GB
7) Available Virtual Memory 2 GB
8) Available Virtual Memory 1.96 GB
9) Page File Space 2.57 GB
10) PC is joined to a domain
11) PC is brand new

TROUBLESHOOTING STEPS

1) I unchecked "Automatically restart" option in startup and recovery.
After screensaver activates, now receive blue screen with
PAGE_FAULT_IN_NONPAGED_AREA message "Problem caused by file: win32k.sys"

2) Attempted to recreate issue in SAFE MODE. Problem did not replicate

Any suggestions to resolve this annoying issue would be tremendously
appreciated

Regards,

Bob
 
Re: PC Self Reboots on ScreenSaver Activation

=?Utf-8?B?QkNJVFN0dWRlbnQ=?= <BCITStudent@discussions.microsoft.com>
wrote in news:0E79E9B8-10DB-4CF1-BDC6-83F61A5D4A9E@microsoft.com:

> Hello:
>
> Have a Windows XP SP3 PC which automatically restarts when the
> screensaver activates after 10 minutes. If the PC is locked manually,
> the PC doesn't restart. Details include:
>
> 1) Win XP Professional SP3
> 2) Manufactured by Lenovo
> 3) 2660 MHz Processor
> 4) BIOS: Lenovo 2RKT44AUS 4/29/08
> 5) Total Physical Memory 2,048 MB
> 6) Available Physical Memory 1.48 GB
> 7) Available Virtual Memory 2 GB
> 8) Available Virtual Memory 1.96 GB
> 9) Page File Space 2.57 GB
> 10) PC is joined to a domain
> 11) PC is brand new
>
> TROUBLESHOOTING STEPS
>
> 1) I unchecked "Automatically restart" option in startup and recovery.
> After screensaver activates, now receive blue screen with
> PAGE_FAULT_IN_NONPAGED_AREA message "Problem caused by file:
> win32k.sys"
>
> 2) Attempted to recreate issue in SAFE MODE. Problem did not
> replicate
>
> Any suggestions to resolve this annoying issue would be tremendously
> appreciated
>
> Regards,
>
> Bob

Have you updated your graphics drivers?
 
Re: PC Self Reboots on ScreenSaver Activation

The PC had an external video card installed specifically for the AUTOCAD, and
installed the driver that came with the card. I will update the driver and
let you know. Many thanks,

"ShadowTek" wrote:

> =?Utf-8?B?QkNJVFN0dWRlbnQ=?= <BCITStudent@discussions.microsoft.com>
> wrote in news:0E79E9B8-10DB-4CF1-BDC6-83F61A5D4A9E@microsoft.com:
>
> > Hello:
> >
> > Have a Windows XP SP3 PC which automatically restarts when the
> > screensaver activates after 10 minutes. If the PC is locked manually,
> > the PC doesn't restart. Details include:
> >
> > 1) Win XP Professional SP3
> > 2) Manufactured by Lenovo
> > 3) 2660 MHz Processor
> > 4) BIOS: Lenovo 2RKT44AUS 4/29/08
> > 5) Total Physical Memory 2,048 MB
> > 6) Available Physical Memory 1.48 GB
> > 7) Available Virtual Memory 2 GB
> > 8) Available Virtual Memory 1.96 GB
> > 9) Page File Space 2.57 GB
> > 10) PC is joined to a domain
> > 11) PC is brand new
> >
> > TROUBLESHOOTING STEPS
> >
> > 1) I unchecked "Automatically restart" option in startup and recovery.
> > After screensaver activates, now receive blue screen with
> > PAGE_FAULT_IN_NONPAGED_AREA message "Problem caused by file:
> > win32k.sys"
> >
> > 2) Attempted to recreate issue in SAFE MODE. Problem did not
> > replicate
> >
> > Any suggestions to resolve this annoying issue would be tremendously
> > appreciated
> >
> > Regards,
> >
> > Bob
>
> Have you updated your graphics drivers?
>
 
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