Standby & Hibernate are gone

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Pensionada

Guest
System is XP Pro-SP3
The standby and hibernate functions are gone on this system; the precise
moment is not clear but quite some time ago (it is not my own system) but
somewhere between SP2 and SP3 installation.

Symptoms:
- when switching off, the leftmost button (standby) is grey
- in energycontrol, neither option is available
- I checked with powercfg but all energy schemes are normally available

Please advise
--
Rob
 
Re: Standby & Hibernate are gone

perhaps you've replaced you're video drivers with the generic version?
Check the manufacturers web site for the current updated version and
install them.

Pensionada wrote:

> System is XP Pro-SP3
> The standby and hibernate functions are gone on this system; the precise
> moment is not clear but quite some time ago (it is not my own system) but
> somewhere between SP2 and SP3 installation.
>
> Symptoms:
> - when switching off, the leftmost button (standby) is grey
> - in energycontrol, neither option is available
> - I checked with powercfg but all energy schemes are normally available
>
> Please advise
 
Re: Standby & Hibernate are gone

while this post is not directly related to the subject, it is along similar
lines.

Is there a setting or program that will shut down Windows XP Pro when you
close the laptop or after it sits idle for a couple of hours? My wife is
notorious about either leaving the laptop open, or just closing the lid with
XP still running.

I have a laptop that lost the hard drive because it was left constantly
running. The above mentioned laptop has company (AFLAC) software installed on
it. If I were to lose the hard drive on this machine it would cost me $150 to
have the computer reimaged by AFLAC. Therefore is the need to shut down the
computer after so much idle time or closing the top.

Thanks for any help.
Regards,

"Bob I" wrote:

> perhaps you've replaced you're video drivers with the generic version?
> Check the manufacturers web site for the current updated version and
> install them.
>
> Pensionada wrote:
>
> > System is XP Pro-SP3
> > The standby and hibernate functions are gone on this system; the precise
> > moment is not clear but quite some time ago (it is not my own system) but
> > somewhere between SP2 and SP3 installation.
> >
> > Symptoms:
> > - when switching off, the leftmost button (standby) is grey
> > - in energycontrol, neither option is available
> > - I checked with powercfg but all energy schemes are normally available
> >
> > Please advise
>
>
 
Re: Standby & Hibernate are gone

I just checked but it is the latest driver. It is not a separte video card
but a video chip on the mptherboard by VIA.
And, also, it was not changed since installation according to the user (not
me).


--
Rob


"Bob I" wrote:

> perhaps you've replaced you're video drivers with the generic version?
> Check the manufacturers web site for the current updated version and
> install them.
>
> Pensionada wrote:
>
> > System is XP Pro-SP3
> > The standby and hibernate functions are gone on this system; the precise
> > moment is not clear but quite some time ago (it is not my own system) but
> > somewhere between SP2 and SP3 installation.
> >
> > Symptoms:
> > - when switching off, the leftmost button (standby) is grey
> > - in energycontrol, neither option is available
> > - I checked with powercfg but all energy schemes are normally available
> >
> > Please advise
>
>
 
Re: Standby & Hibernate are gone

Then the possibility exists that a "driver update" was installed from
Microsoft Updates and that would fit the criteria, of it being done, but
the "user didn't know they did it".

Pensionada wrote:

> I just checked but it is the latest driver. It is not a separte video card
> but a video chip on the mptherboard by VIA.
> And, also, it was not changed since installation according to the user (not
> me).
>
>
 
Re: Standby & Hibernate are gone

Review your settings/option in Control Panel, Power Options.

Ed Wood wrote:

> while this post is not directly related to the subject, it is along similar
> lines.
>
> Is there a setting or program that will shut down Windows XP Pro when you
> close the laptop or after it sits idle for a couple of hours? My wife is
> notorious about either leaving the laptop open, or just closing the lid with
> XP still running.
>
> I have a laptop that lost the hard drive because it was left constantly
> running. The above mentioned laptop has company (AFLAC) software installed on
> it. If I were to lose the hard drive on this machine it would cost me $150 to
> have the computer reimaged by AFLAC. Therefore is the need to shut down the
> computer after so much idle time or closing the top.
>
> Thanks for any help.
> Regards,
>
> "Bob I" wrote:
>
>
>>perhaps you've replaced you're video drivers with the generic version?
>>Check the manufacturers web site for the current updated version and
>>install them.
>>
>>Pensionada wrote:
>>
>>
>>>System is XP Pro-SP3
>>>The standby and hibernate functions are gone on this system; the precise
>>>moment is not clear but quite some time ago (it is not my own system) but
>>>somewhere between SP2 and SP3 installation.
>>>
>>>Symptoms:
>>>- when switching off, the leftmost button (standby) is grey
>>>- in energycontrol, neither option is available
>>>- I checked with powercfg but all energy schemes are normally available
>>>
>>>Please advise
>>
>>
 
Re: Standby & Hibernate are gone

OK, I will update all the drivers with Driveragent and see if that helps ....
--
Rob


"Bob I" wrote:

> Then the possibility exists that a "driver update" was installed from
> Microsoft Updates and that would fit the criteria, of it being done, but
> the "user didn't know they did it".
>
> Pensionada wrote:
>
> > I just checked but it is the latest driver. It is not a separte video card
> > but a video chip on the mptherboard by VIA.
> > And, also, it was not changed since installation according to the user (not
> > me).
> >
> >
>
>
 
Re: Standby & Hibernate are gone

Also check the Device manager has ACPI PC as the computer.

Pensionada wrote:

> I just checked but it is the latest driver. It is not a separte video card
> but a video chip on the mptherboard by VIA.
> And, also, it was not changed since installation according to the user (not
> me).
>
>
 
Re: Standby & Hibernate are gone

Is everything on the motherboard? I would check their site first.

Pensionada wrote:

> OK, I will update all the drivers with Driveragent and see if that helps ....
 
Re: Standby & Hibernate are gone

I used driverMax to update as many of the drivers as I could. I also checked
the device manger and it says ACPI-multiprocessor-PC.
And standby and hibernate are still out.
My gut-feeling is that something is wrong in the registry-settings, but ....

My own system is fairly similar so that I can easily compare differences.
There is simply a whole tab missing in energy control, the one that allows
you to set hibernation.

Any more ideas?

--
Rob


"Bob I" wrote:

> Also check the Device manager has ACPI PC as the computer.
>
> Pensionada wrote:
>
> > I just checked but it is the latest driver. It is not a separte video card
> > but a video chip on the mptherboard by VIA.
> > And, also, it was not changed since installation according to the user (not
> > me).
> >
> >
>
>
 
Re: Standby & Hibernate are gone

I just noticed another anomaly: when switching the system off, it will always
restart...
The system is dual-boot and when switching off from the other partition
(vista) it will stop normally, so it's not hardware.

--
Rob


"Pensionada" wrote:

> I used driverMax to update as many of the drivers as I could. I also checked
> the device manger and it says ACPI-multiprocessor-PC.
> And standby and hibernate are still out.
> My gut-feeling is that something is wrong in the registry-settings, but ....
>
> My own system is fairly similar so that I can easily compare differences.
> There is simply a whole tab missing in energy control, the one that allows
> you to set hibernation.
>
> Any more ideas?
>
> --
> Rob
>
>
> "Bob I" wrote:
>
> > Also check the Device manager has ACPI PC as the computer.
> >
> > Pensionada wrote:
> >
> > > I just checked but it is the latest driver. It is not a separte video card
> > > but a video chip on the mptherboard by VIA.
> > > And, also, it was not changed since installation according to the user (not
> > > me).
> > >
> > >
> >
> >
 
Re: Standby & Hibernate are gone

Your additional information is interesting. Did this happen about the
time Vista was installed? Is the hiberfil.sys file still in the root?
Where did Vista get installed to, same drive on a partition carved out
from the original?

Pensionada wrote:

> I used driverMax to update as many of the drivers as I could. I also checked
> the device manger and it says ACPI-multiprocessor-PC.
> And standby and hibernate are still out.
> My gut-feeling is that something is wrong in the registry-settings, but ....
>
> My own system is fairly similar so that I can easily compare differences.
> There is simply a whole tab missing in energy control, the one that allows
> you to set hibernation.
>
> Any more ideas?
>
 
Re: Standby & Hibernate are gone

Hi Bob,
The installation sequence was:
- (we started with a new, presumably blank system, with one hard disc)
- installation of XP SP2
- partition magic was used to create a 2nd partition for Vista and a 3rd
partition for data
- installation of Vista
- installation of all programs in both system partitions (XP and Vista)
At that moment (February 2008), the system behaved normally.
The two, related problems, no standby/hibernate and the restart at shutdown
appeared soon thereafter. the owner cannot tell exactly when.

Hiberfil.sys could not be found (on my own similar system it sits in the
root of my Vista-partition).
Please advise how to proceed. It feels like we are getting somewhere.

--
Rob


"Bob I" wrote:

> Your additional information is interesting. Did this happen about the
> time Vista was installed? Is the hiberfil.sys file still in the root?
> Where did Vista get installed to, same drive on a partition carved out
> from the original?
>
> Pensionada wrote:
>
> > I used driverMax to update as many of the drivers as I could. I also checked
> > the device manger and it says ACPI-multiprocessor-PC.
> > And standby and hibernate are still out.
> > My gut-feeling is that something is wrong in the registry-settings, but ....
> >
> > My own system is fairly similar so that I can easily compare differences.
> > There is simply a whole tab missing in energy control, the one that allows
> > you to set hibernation.
> >
> > Any more ideas?
> >
>
>
 
Re: Standby & Hibernate are gone

Is there enough freespace on the boot partitition for the file, it will
take a little bit more than the amount of memory, so 1 gb or whatever
memory is installed plus a little.

Pensionada wrote:

> Hi Bob,
> The installation sequence was:
> - (we started with a new, presumably blank system, with one hard disc)
> - installation of XP SP2
> - partition magic was used to create a 2nd partition for Vista and a 3rd
> partition for data
> - installation of Vista
> - installation of all programs in both system partitions (XP and Vista)
> At that moment (February 2008), the system behaved normally.
> The two, related problems, no standby/hibernate and the restart at shutdown
> appeared soon thereafter. the owner cannot tell exactly when.
>
> Hiberfil.sys could not be found (on my own similar system it sits in the
> root of my Vista-partition).
> Please advise how to proceed. It feels like we are getting somewhere.
>
 
Re: Standby & Hibernate are gone

Should be, it is a 250GB hard disc and I guess I reserved 50GB for XP, 50GB
for Vista and left the remaining 150GB for data.

--
Rob


"Bob I" wrote:

> Is there enough freespace on the boot partitition for the file, it will
> take a little bit more than the amount of memory, so 1 gb or whatever
> memory is installed plus a little.
>
> Pensionada wrote:
>
> > Hi Bob,
> > The installation sequence was:
> > - (we started with a new, presumably blank system, with one hard disc)
> > - installation of XP SP2
> > - partition magic was used to create a 2nd partition for Vista and a 3rd
> > partition for data
> > - installation of Vista
> > - installation of all programs in both system partitions (XP and Vista)
> > At that moment (February 2008), the system behaved normally.
> > The two, related problems, no standby/hibernate and the restart at shutdown
> > appeared soon thereafter. the owner cannot tell exactly when.
> >
> > Hiberfil.sys could not be found (on my own similar system it sits in the
> > root of my Vista-partition).
> > Please advise how to proceed. It feels like we are getting somewhere.
> >
>
>
 
Re: Standby & Hibernate are gone

Found the article that provides a lot of direction.

How to troubleshoot hibernation and standby issues in Windows XP
http://support.microsoft.com/kb/907477/en-us

Pensionada wrote:

> Should be, it is a 250GB hard disc and I guess I reserved 50GB for XP, 50GB
> for Vista and left the remaining 150GB for data.
>
 
Re: Standby & Hibernate are gone

thanks, Bob, will pick it up tomorrow morning (it is almost 10pm here)

--
Rob


"Bob I" wrote:

> Found the article that provides a lot of direction.
>
> How to troubleshoot hibernation and standby issues in Windows XP
> http://support.microsoft.com/kb/907477/en-us
>
> Pensionada wrote:
>
> > Should be, it is a 250GB hard disc and I guess I reserved 50GB for XP, 50GB
> > for Vista and left the remaining 150GB for data.
> >
>
>
 
Re: Standby & Hibernate are gone

Hi Bob,
there are a few issues there that I have asked the owner to verify as I have
given the system back to him.
This has cost us (you and me, I mean) already a lot of time for something
that is almost trivial, so if this does not work, too bad.
Thank you very much for your support.
--
Rob


"Pensionada" wrote:

> thanks, Bob, will pick it up tomorrow morning (it is almost 10pm here)
>
> --
> Rob
>
>
> "Bob I" wrote:
>
> > Found the article that provides a lot of direction.
> >
> > How to troubleshoot hibernation and standby issues in Windows XP
> > http://support.microsoft.com/kb/907477/en-us
> >
> > Pensionada wrote:
> >
> > > Should be, it is a 250GB hard disc and I guess I reserved 50GB for XP, 50GB
> > > for Vista and left the remaining 150GB for data.
> > >
> >
> >
 
Re: Standby & Hibernate are gone

Hey, you're welcome. It's all volunteers here so, we help if we can.

Pensionada wrote:

> Hi Bob,
> there are a few issues there that I have asked the owner to verify as I have
> given the system back to him.
> This has cost us (you and me, I mean) already a lot of time for something
> that is almost trivial, so if this does not work, too bad.
> Thank you very much for your support.
 
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