SP3 network printer problem

  • Thread starter Thread starter Pat Coleman
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Pat Coleman

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Using SBS 2003 sp2 on a server with a dell 5110 cn networked printer on the
network.

Upgraded to SP3 and there seems to be a permission problem printing to the
network printer. - it wont print.

Getting a printer error id = 20 in the event viewer every time I try to
print a test page.

On the xp client, can see the printer in the printer box, I can uninstall
and reinstall it, can view its properties byt can not print a test page.

Instant error as soon as I press 'print test page' - can not print to
printer - see network administrator.


I have looked at all the basic settings and they appear fine.

Only happened after upgraded to xp sp 3

Pat
 
Re: SP3 network printer problem

Pat Coleman wrote:
> Using SBS 2003 sp2 on a server with a dell 5110 cn networked printer on the
> network.
>
> Upgraded to SP3 and there seems to be a permission problem printing to the
> network printer. - it wont print.
>
> Getting a printer error id = 20 in the event viewer every time I try to
> print a test page.
>
> On the xp client, can see the printer in the printer box, I can uninstall
> and reinstall it, can view its properties byt can not print a test page.
>
> Instant error as soon as I press 'print test page' - can not print to
> printer - see network administrator.
>
>
> I have looked at all the basic settings and they appear fine.
>
> Only happened after upgraded to xp sp 3
>
> Pat
>
>

Can't speak specifically about that model but I found that SP3 broke my
Dell 3100CN pretty thoroughly. My problem was that I could print through
the PCL drivers but not through the PostScript ones and those where I had
finally managed to get things like envelope printing to work. I uninstalled
SP3 and reinstalled it twice just to be absolutely sure that it was the
problem.

The fix was to get the newest drivers from the Dell site. Be forewarned:
they don't make it at all clear what new versions are available. At least I
looked several times before I found a version that was newer than the
existing ones but that did the trick. I also installed the new printer
firmware although that didn't really apply to the printing problem.

John McGaw
http://johnmcgaw.com
 
Re: SP3 network printer problem

Thanks

I think that could be my problem also.

"John McGaw" <nowhere@at.all> wrote in message
news:uqTeaaNJJHA.1156@TK2MSFTNGP04.phx.gbl...
> Pat Coleman wrote:
>> Using SBS 2003 sp2 on a server with a dell 5110 cn networked printer on
>> the network.
>>
>> Upgraded to SP3 and there seems to be a permission problem printing to
>> the network printer. - it wont print.
>>
>> Getting a printer error id = 20 in the event viewer every time I try to
>> print a test page.
>>
>> On the xp client, can see the printer in the printer box, I can uninstall
>> and reinstall it, can view its properties byt can not print a test page.
>>
>> Instant error as soon as I press 'print test page' - can not print to
>> printer - see network administrator.
>>
>>
>> I have looked at all the basic settings and they appear fine.
>>
>> Only happened after upgraded to xp sp 3
>>
>> Pat
>
> Can't speak specifically about that model but I found that SP3 broke my
> Dell 3100CN pretty thoroughly. My problem was that I could print through
> the PCL drivers but not through the PostScript ones and those where I had
> finally managed to get things like envelope printing to work. I
> uninstalled SP3 and reinstalled it twice just to be absolutely sure that
> it was the problem.
>
> The fix was to get the newest drivers from the Dell site. Be forewarned:
> they don't make it at all clear what new versions are available. At least
> I looked several times before I found a version that was newer than the
> existing ones but that did the trick. I also installed the new printer
> firmware although that didn't really apply to the printing problem.
>
> John McGaw
> http://johnmcgaw.com
 
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