Poor performance from thin clients

[Greg PPI]

I have a 2003 standard server running terminal services in application mode
that has been in place for about 3 years. In the past week or so the client
has been complaining of poor performance, laggy screen display, etc. This is
only happening from sessions initiated on a thin client, sessions using a PC
and Remote Desktop Connection software are fine.

This appears to be sporadic and can be temporarily resolved by either
rebooting the thin clients with the issue, or in at least a few instances,
rebooting the network switch the thin clients are connect via.

Performance stats on the terminal server look fine, very low CPU usage,
plenty of available memory, disk space, etc. and , again, performance from
PC's running remote desktop are not affected.

Contacting the thin client vendor (Wyse) as well to see what they have to
say. Any thoughts would be appreciated, running out of things to check.

Thanks-

Greg

 

[Vera Noest [MVP]]

Re: Poor performance from thin clients

I would switch the switch
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?R3JlZyBQUEk=?= <GregPPI@discussions.microsoft.com> wrote
on 03 okt 2008 in microsoft.public.windows.terminal_services:

> I have a 2003 standard server running terminal services in
> application mode that has been in place for about 3 years. In
> the past week or so the client has been complaining of poor
> performance, laggy screen display, etc. This is only happening
> from sessions initiated on a thin client, sessions using a PC
> and Remote Desktop Connection software are fine.
>
> This appears to be sporadic and can be temporarily resolved by
> either rebooting the thin clients with the issue, or in at least
> a few instances, rebooting the network switch the thin clients
> are connect via.
>
> Performance stats on the terminal server look fine, very low CPU
> usage, plenty of available memory, disk space, etc. and , again,
> performance from PC's running remote desktop are not affected.
>
> Contacting the thin client vendor (Wyse) as well to see what
> they have to say. Any thoughts would be appreciated, running
> out of things to check.
>
> Thanks-
>
> Greg

 

[Greg PPI]

Re: Poor performance from thin clients

That was my first thought too, did that and still have the issue, failed to
mention that earlier.

Greg

"Vera Noest [MVP]" wrote:

> I would switch the switch
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?R3JlZyBQUEk=?= <GregPPI@discussions.microsoft.com> wrote
> on 03 okt 2008 in microsoft.public.windows.terminal_services:
>
> > I have a 2003 standard server running terminal services in
> > application mode that has been in place for about 3 years. In
> > the past week or so the client has been complaining of poor
> > performance, laggy screen display, etc. This is only happening
> > from sessions initiated on a thin client, sessions using a PC
> > and Remote Desktop Connection software are fine.
> >
> > This appears to be sporadic and can be temporarily resolved by
> > either rebooting the thin clients with the issue, or in at least
> > a few instances, rebooting the network switch the thin clients
> > are connect via.
> >
> > Performance stats on the terminal server look fine, very low CPU
> > usage, plenty of available memory, disk space, etc. and , again,
> > performance from PC's running remote desktop are not affected.
> >
> > Contacting the thin client vendor (Wyse) as well to see what
> > they have to say. Any thoughts would be appreciated, running
> > out of things to check.
> >
> > Thanks-
> >
> > Greg
>