itunes 8 download problems

  • Thread starter Thread starter misskate
  • Start date Start date
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misskate

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help! i've recently bought an ipod and have attempted to download itunes 8
from the apple website. this was done without drama but then when i try to
open it to install i tunes the following msg comes up:"this windows package
cannot be installed by the windows installer service. you must install a
windows service package that contains a newer version of the windows
installer service." my notebook computer runs windows xp professional. does
anyone know how i can fix this - would an earlier version of i tunes be the
way to go? thanks!
 
Re: itunes 8 download problems

The iTunes setup package internally contains a number of .msi modules.
Apparently, your PC does not have the Microsoft Install package 3.1
You need to update your MSI software components before installing
the latest iTunes.
*Also be careful as the iTunes package installs way more than just
iTunes - you'll get File sharing, QuickTime, Apple Updater.....
The redistributable Installer 3.1 is found here:
http://www.microsoft.com/downloads/...FC-5F56-4A38-B838-DE776FD4138C&displaylang=en

You might want to use http://Update.Microsoft.Com to get your PC
using the latest update mechanism and patches.

"misskate" <misskate@discussions.microsoft.com> wrote in message
news:76145C68-B95C-44A4-BCC2-97CDCA5E659B@microsoft.com...
> help! i've recently bought an ipod and have attempted to download itunes 8
> from the apple website. this was done without drama but then when i try to
> open it to install i tunes the following msg comes up:"this windows
> package
> cannot be installed by the windows installer service. you must install a
> windows service package that contains a newer version of the windows
> installer service." my notebook computer runs windows xp professional.
> does
> anyone know how i can fix this - would an earlier version of i tunes be
> the
> way to go? thanks!
>
 
Re: itunes 8 download problems

great, thanks so much.
i downloaded the 3.1 package and it began to installl but then a message
saying my computer needed windows xp sp2 or newer to run itunes came up. so
i'm assuming i either need to download an earlier itunes version or can my
windows xp professional be upgraded with downloads or otherwise?


"R. McCarty" wrote:

> The iTunes setup package internally contains a number of .msi modules.
> Apparently, your PC does not have the Microsoft Install package 3.1
> You need to update your MSI software components before installing
> the latest iTunes.
> *Also be careful as the iTunes package installs way more than just
> iTunes - you'll get File sharing, QuickTime, Apple Updater.....
> The redistributable Installer 3.1 is found here:
> http://www.microsoft.com/downloads/...FC-5F56-4A38-B838-DE776FD4138C&displaylang=en
>
> You might want to use http://Update.Microsoft.Com to get your PC
> using the latest update mechanism and patches.
>
> "misskate" <misskate@discussions.microsoft.com> wrote in message
> news:76145C68-B95C-44A4-BCC2-97CDCA5E659B@microsoft.com...
> > help! i've recently bought an ipod and have attempted to download itunes 8
> > from the apple website. this was done without drama but then when i try to
> > open it to install i tunes the following msg comes up:"this windows
> > package
> > cannot be installed by the windows installer service. you must install a
> > windows service package that contains a newer version of the windows
> > installer service." my notebook computer runs windows xp professional.
> > does
> > anyone know how i can fix this - would an earlier version of i tunes be
> > the
> > way to go? thanks!
> >
>
>
>
 
Re: itunes 8 download problems


"misskate" <misskate@discussions.microsoft.com> wrote in message
news:E6FFB91C-36F9-4351-9A84-4CCCF3540D3B@microsoft.com...
> great, thanks so much.
> i downloaded the 3.1 package and it began to installl but then a message
> saying my computer needed windows xp sp2 or newer to run itunes came up.
> so
> i'm assuming i either need to download an earlier itunes version or can my
> windows xp professional be upgraded with downloads or otherwise?
Install SP3 or at least SP2 and you may then be able to install iTunes 8.0.

--
Allan
 
Re: itunes 8 download problems


"Allan" <mu8ja0i@earthlink.net> wrote in message
news:%23chrhqzJJHA.468@TK2MSFTNGP06.phx.gbl...
>
> "misskate" <misskate@discussions.microsoft.com> wrote in
> message
> news:E6FFB91C-36F9-4351-9A84-4CCCF3540D3B@microsoft.com...
>> great, thanks so much.
>> i downloaded the 3.1 package and it began to installl but
>> then a message
>> saying my computer needed windows xp sp2 or newer to run
>> itunes came up. so
>> i'm assuming i either need to download an earlier itunes
>> version or can my
>> windows xp professional be upgraded with downloads or
>> otherwise?
> Install SP3 or at least SP2 and you may then be able to
> install iTunes 8.0.
>
> --
> Allan
Obviously about two years worth of updates from Microsoft need
to be downloaded. Jeez...some people.
-
 
Re: itunes 8 download problems

Are you running WinXP SP2 or WinXP SP3?

misskate wrote:
> help! i've recently bought an ipod and have attempted to download itunes 8
> from the apple website. this was done without drama but then when i try to
> open it to install i tunes the following msg comes up:"this windows
> package
> cannot be installed by the windows installer service. you must install a
> windows service package that contains a newer version of the windows
> installer service." my notebook computer runs windows xp professional.
> does
> anyone know how i can fix this - would an earlier version of i tunes be
> the
> way to go? thanks!
 
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