MESSED UP - NEED HELP

[its_my_dime]

I have a Sony Vaio laptop - two years old. It came with XP but a few weeks
later, they sent a VISTA upgrade disk. I just tried to instal VISTA. What
a disaster!

It turns out that the Vaio just doesn't have the memory or processor speed
to run VISTA properly. I need to go back to XP. However, Sony never
supplied XP disks and I never made a recovery backup. The recovery section
on the hard drive now belongs to VISTA.

I can download the original drivers from Sony's web site. But where do I
get a copy of XP? I have the original Microsoft installation number taped
onto the computer that, I assume, will work with any real copy of XP.

Thoughts, please.

 

[Michael Jennings]

Re: MESSED UP - NEED HELP

Contact Sony support and explain your predicament.

In case it would be a very bad idea for you to contact Sony and get their
XP restore CDs for your particular laptop, then have a discussion with
the person who supplied you with the laptop - work something out.

"its_my_dime" <its_my_dime@yahoo.com> wrote in message
news:etU6J%230JJHA.3444@TK2MSFTNGP02.phx.gbl...
>I have a Sony Vaio laptop - two years old. It came with XP but a few weeks
>later, they sent a VISTA upgrade disk. I just tried to instal VISTA. What a
>disaster!
>
> It turns out that the Vaio just doesn't have the memory or processor speed to
> run VISTA properly. I need to go back to XP. However, Sony never supplied XP
> disks and I never made a recovery backup. The recovery section on the hard
> drive now belongs to VISTA.
>
> I can download the original drivers from Sony's web site. But where do I get
> a copy of XP? I have the original Microsoft installation number taped onto
> the computer that, I assume, will work with any real copy of XP.
>
> Thoughts, please.

 

[Richard in AZ]

Re: MESSED UP - NEED HELP


"its_my_dime" <its_my_dime@yahoo.com> wrote in message
news:etU6J%230JJHA.3444@TK2MSFTNGP02.phx.gbl...
|I have a Sony Vaio laptop - two years old. It came with XP but a few weeks
| later, they sent a VISTA upgrade disk. I just tried to instal VISTA. What
| a disaster!
|
| It turns out that the Vaio just doesn't have the memory or processor speed
| to run VISTA properly. I need to go back to XP. However, Sony never
| supplied XP disks and I never made a recovery backup. The recovery section
| on the hard drive now belongs to VISTA.
|
| I can download the original drivers from Sony's web site. But where do I
| get a copy of XP? I have the original Microsoft installation number taped
| onto the computer that, I assume, will work with any real copy of XP.
|
| Thoughts, please.

You can call Sony and see if they will sell you a set of restore disks for your computer.
You will need Model Number and Serial Number most likely.
If no-go there, check www.restoredisks.com for the disks for your make and model.
Before you run these disks, you will need to backup all of your personal data that you want to keep.
The Restore Disks will wipe your hard drive.
If you cannot get the Vista running long enough to copy your data to a CD or external drive (flash
drive or hard drive),
then you have just had a very hard lesson in backup and checking system requirements before you
install any software.

 

[its_my_dime]

Re: MESSED UP - NEED HELP


"Richard in AZ" <me@mailinator.com> wrote in message
news:efoSqo1JJHA.1304@TK2MSFTNGP02.phx.gbl...
>
> "its_my_dime" <its_my_dime@yahoo.com> wrote in message
> news:etU6J%230JJHA.3444@TK2MSFTNGP02.phx.gbl...
> |I have a Sony Vaio laptop - two years old. It came with XP but a few
> weeks
> | later, they sent a VISTA upgrade disk. I just tried to instal VISTA.
> What
> | a disaster!
> |
> | It turns out that the Vaio just doesn't have the memory or processor
> speed
> | to run VISTA properly. I need to go back to XP. However, Sony never
> | supplied XP disks and I never made a recovery backup. The recovery
> section
> | on the hard drive now belongs to VISTA.
> |
> | I can download the original drivers from Sony's web site. But where do
> I
> | get a copy of XP? I have the original Microsoft installation number
> taped
> | onto the computer that, I assume, will work with any real copy of XP.
> |
> | Thoughts, please.
>
> You can call Sony and see if they will sell you a set of restore disks for
> your computer.
> You will need Model Number and Serial Number most likely.
> If no-go there, check www.restoredisks.com for the disks for your make and
> model.
> Before you run these disks, you will need to backup all of your personal
> data that you want to keep.
> The Restore Disks will wipe your hard drive.
> If you cannot get the Vista running long enough to copy your data to a CD
> or external drive (flash
> drive or hard drive),
> then you have just had a very hard lesson in backup and checking system
> requirements before you
> install any software.

It turns out that Sony does sell a restore disk package on the web. I
already backed up data before the disasterous Vista upgrade. I will have
to do a long web download (the original XP was pre service packs) and reload
a bunch of software as well.

Under the circumstances, I will probably get off cheaply. I do blame Sony
for saying that this was a Vista machine when it really is not.

 

[its_my_dime]

Re: MESSED UP - NEED HELP


"its_my_dime" <its_my_dime@yahoo.com> wrote in message
news:etU6J%230JJHA.3444@TK2MSFTNGP02.phx.gbl...
>I have a Sony Vaio laptop - two years old. It came with XP but a few weeks
>later, they sent a VISTA upgrade disk. I just tried to instal VISTA. What
>a disaster!
>
> It turns out that the Vaio just doesn't have the memory or processor speed
> to run VISTA properly. I need to go back to XP. However, Sony never
> supplied XP disks and I never made a recovery backup. The recovery
> section on the hard drive now belongs to VISTA.
>
> I can download the original drivers from Sony's web site. But where do I
> get a copy of XP? I have the original Microsoft installation number taped
> onto the computer that, I assume, will work with any real copy of XP.
>
> Thoughts, please.


I'm posting again in case anyone has a similar problem, and for info. on the
following:

The problem seems to be a start up application called: zeroconfsvc
application - from Intel. It leads to ZCfgSvc.exe. I disabled the startup
and the computer is significantly better. Some old research shows this file
can be a memory hog. I don't know whether it is even needed in Vista.

Thank you.