Download failures in IE8 and windows XP

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Nad

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Hi i have a Dell Dimension 9150 desktop.
I was having problems with slow startup of Windows Xp Media Centre and IE7
keeping locking up.
So Dell recommended i restore my PC to factory Default by Ctrl and F8.
I carried out the above, and then the PC was back to the same as the first
day i received the PC.
I connected to the internet and carried out all the Windows XP and driver
updates.

I was still having problems with IE7 locking up so therefore installed IE8
Beta.
IE8 sometimes still stops responding and now i am also having problems
installing software.
I have tried installing MSN Messenger etc and other software and it starts
downloading, but however it stops at about 98% of the download. I also cannot
run the Programs direct without downloading.

Please somebody help me in identifying the IE Problems and also the
Downloading problems, as i have been pulling out my hair for the past 4 weeks
and although my PC still has a 1 year Dell Warranty remaining, i am not going
to pay them £40 to solve the software issue.

PLEASE PLEASE HELP!
 
Re: Download failures in IE8 and windows XP

> I was still having problems with IE7 locking up so...

Back up! Were you having any problems after the Recovery Install and
running IE6?

Is WinXP SP3 installed?

Start | Settings | Control Panel | Add/Remove Programs | Make sure the "Show
Updates" box is checked | Scroll down and tell me if "Security Update for
Windows Internet Explorer 7 (KB953838)" is listed?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)? Were any of these applications running in the background when you
installed IE7, IE8 Beta 2, and/or any WinXP Service Packs?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Nad wrote:
> Hi i have a Dell Dimension 9150 desktop.
> I was having problems with slow startup of Windows Xp Media Centre and IE7
> keeping locking up.
> So Dell recommended i restore my PC to factory Default by Ctrl and F8.
> I carried out the above, and then the PC was back to the same as the first
> day i received the PC.
> I connected to the internet and carried out all the Windows XP and driver
> updates.
>
> I was still having problems with IE7 locking up so therefore installed IE8
> Beta.
> IE8 sometimes still stops responding and now i am also having problems
> installing software.
> I have tried installing MSN Messenger etc and other software and it starts
> downloading, but however it stops at about 98% of the download. I also
> cannot run the Programs direct without downloading.
>
> Please somebody help me in identifying the IE Problems and also the
> Downloading problems, as i have been pulling out my hair for the past 4
> weeks and although my PC still has a 1 year Dell Warranty remaining, i am
> not going to pay them £40 to solve the software issue.
>
> PLEASE PLEASE HELP!
 
Re: Download failures in IE8 and windows XP

Hi,
I have checked and WinXP SP3 is installed, as well as IE8 Beta 2.
I dont have Security update for IE7, but this may be because i have now IE8.
I have Mcafee security Centre, but although it is protecting it is out of
date by about 6 months, but i am getting a free copy of this by my new ISP
next week.
What reeally gets to me is why i cant download files by any more than 98% etc.

The IE8 problem of not responding has got slightly better after i reset IE8
to default in Tools.
The downloading problem though still persists.
Could this be a hardware problem or is it purely software?

"PA Bear [MS MVP]" wrote:

> > I was still having problems with IE7 locking up so...

>
> Back up! Were you having any problems after the Recovery Install and
> running IE6?
>
> Is WinXP SP3 installed?
>
> Start | Settings | Control Panel | Add/Remove Programs | Make sure the "Show
> Updates" box is checked | Scroll down and tell me if "Security Update for
> Windows Internet Explorer 7 (KB953838)" is listed?
>
> What anti-virus application or security suite is installed? What
> anti-spyware applications (other than Defender)? What third-party firewall
> (if any)? Were any of these applications running in the background when you
> installed IE7, IE8 Beta 2, and/or any WinXP Service Packs?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Nad wrote:
> > Hi i have a Dell Dimension 9150 desktop.
> > I was having problems with slow startup of Windows Xp Media Centre and IE7
> > keeping locking up.
> > So Dell recommended i restore my PC to factory Default by Ctrl and F8.
> > I carried out the above, and then the PC was back to the same as the first
> > day i received the PC.
> > I connected to the internet and carried out all the Windows XP and driver
> > updates.
> >
> > I was still having problems with IE7 locking up so therefore installed IE8
> > Beta.
> > IE8 sometimes still stops responding and now i am also having problems
> > installing software.
> > I have tried installing MSN Messenger etc and other software and it starts
> > downloading, but however it stops at about 98% of the download. I also
> > cannot run the Programs direct without downloading.
> >
> > Please somebody help me in identifying the IE Problems and also the
> > Downloading problems, as i have been pulling out my hair for the past 4
> > weeks and although my PC still has a 1 year Dell Warranty remaining, i am
> > not going to pay them £40 to solve the software issue.
> >
> > PLEASE PLEASE HELP!

>
>
 
Re: Download failures in IE8 and windows XP

> I have Mcafee security Centre, but although it is protecting it is out of
> date by about 6 months...


Not good, not good at all!

Always Protect Your PC!
http://www.microsoft.com/athome/security/computer/default.mspx

My recommendations:

1. Restore the machine to factory default again.

2. You will then have the equivalent of a "new computer" so take care of
EVERYTHING on the following webpage before otherwise connecting the machine
to the internet (e.g., to browse, check email, chat, or download other
stuff):

Before You Connect a New Computer to the Internet
http://www.cert.org/tech_tips/before_you_plug_in.html

This includes (a) getting an AV app installed & working properly (e.g.,
www.free-av.com/), (b) enabling the Windows Firewall or a third-party
firewall, and (c) getting the machine fully patched at Windows Update.

NB: Do NOT install IE7 or IE8 Beta 2 until you've got IE6 running properly.
(I would not recommend installing IE7 via Windows Update; and I would not
recommend installing IE8 Beta 2 at all at this point.)

NB: Any "free-trialware" that gets reinstalled during the recovery (e.g., a
Norton or McAfee application) *cannot* be used and *must* be uninstalled
before installing another AV app and/or firewall!

Furthermore, after uninstalling a Norton or McAfee app, you must also run
the appropriate removal tool and reboot before installing another AV app
and/or firewall!

Norton Removal Tool
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
[Related discussion: http://windowssecrets.com/comp/080207#story1]

McAfee Consumer Products Removal Tool
http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=1033
[Related discussion: http://www.pchell.com/virus/uninstallmcafee.shtml]

NB: If and when your new ISP makes McAfee Security Center available, you
MUST uninstall your current AV app and third-party fireall before installing
it!
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Nad wrote:
> Hi,
> I have checked and WinXP SP3 is installed, as well as IE8 Beta 2.
> I dont have Security update for IE7, but this may be because i have now
> IE8.
> I have Mcafee security Centre, but although it is protecting it is out of
> date by about 6 months, but i am getting a free copy of this by my new
> ISP
> next week.
> What reeally gets to me is why i cant download files by any more than 98%
> etc.
>
> The IE8 problem of not responding has got slightly better after i reset
> IE8
> to default in Tools.
> The downloading problem though still persists.
> Could this be a hardware problem or is it purely software?
>
> "PA Bear [MS MVP]" wrote:
>
>>> I was still having problems with IE7 locking up so...

>>
>> Back up! Were you having any problems after the Recovery Install and
>> running IE6?
>>
>> Is WinXP SP3 installed?
>>
>> Start | Settings | Control Panel | Add/Remove Programs | Make sure the
>> "Show Updates" box is checked | Scroll down and tell me if "Security
>> Update for Windows Internet Explorer 7 (KB953838)" is listed?
>>
>> What anti-virus application or security suite is installed? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall
>> (if any)? Were any of these applications running in the background when
>> you installed IE7, IE8 Beta 2, and/or any WinXP Service Packs?
>>
>> Nad wrote:
>>> Hi i have a Dell Dimension 9150 desktop.
>>> I was having problems with slow startup of Windows Xp Media Centre and
>>> IE7
>>> keeping locking up.
>>> So Dell recommended i restore my PC to factory Default by Ctrl and F8.
>>> I carried out the above, and then the PC was back to the same as the
>>> first
>>> day i received the PC.
>>> I connected to the internet and carried out all the Windows XP and
>>> driver
>>> updates.
>>>
>>> I was still having problems with IE7 locking up so therefore installed
>>> IE8
>>> Beta.
>>> IE8 sometimes still stops responding and now i am also having problems
>>> installing software.
>>> I have tried installing MSN Messenger etc and other software and it
>>> starts
>>> downloading, but however it stops at about 98% of the download. I also
>>> cannot run the Programs direct without downloading.
>>>
>>> Please somebody help me in identifying the IE Problems and also the
>>> Downloading problems, as i have been pulling out my hair for the past 4
>>> weeks and although my PC still has a 1 year Dell Warranty remaining, i
>>> am
>>> not going to pay them £40 to solve the software issue.
>>>
>>> PLEASE PLEASE HELP!
 
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