Re: Can't open anythng after loading anti-virus program
Sorry about being vague...
I have tried it in safe mode; doesn't work...
It was Computer Associates (CA) Security Suite which has anti-virus,
anti-spam, spyware, firewall. I have used this program for about 5 yrs for
both of our PCs & it has done a great job.
It isn't a "blue screen"; I meant at the beginning when it asked if you want
to hit F2 or F12 for Boot or Setup....
When I tried to open IE, I got an "iedw.exe Application Error" msg which
states {The application has failed to intilize properly (0xc0000005). Click
OK to terminate the application}......when I do, another error msg pops up
which says {The instruction at "0x0146f890" referenced memory at
"0x0146f890"could not be read. Click OK to terminate the application.}
Have I ruined this PC?
Any help is much appreciated!
Thanks,
Mary
--
tx61
"Richard in AZ" wrote:
> "tx61" <tx61@discussions.microsoft.com> wrote in message
> news:8271364B-BA8F-4CEC-A085-CA76B4F7B1EB@microsoft.com...
> | Help!
> |
> | I updated my antivirus software on my son's PC and now you can't access any
> | program, file, internet, nothing. Could anybody tell me what I can do? I
> | cannot access anything but the beginning blue screen....
> |
> | --
> | tx61
>
> What antivirus program?
> Any error message?
> Blue screen - meaning what?
>
>
> 