RE: Dumping of physical memory
"Prathish" wrote:
> My computer is having windows xp SP2, with 1 GB Ram DDR2. My hard disk
> capacity is 40 GB. My PC is getting hanged and then showing a blue screen
> which shows dumping of physical memory. Can u please suggest any remedy.
And can we get the exact verbatim of the BSOD (Black/Blue screen error
please)!
Start the system by Tapping F8 to get the Boot up options then on the Boot
Up options select the Disbale Automatic Restart on Failure, Then Reboot and
Note down the Error on the screen.
If you can log in in either mode, try this to get the Error message:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH,
nass
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