MSXML 4.0 SP2 Reinstallation proplems

Craig · Oct 10, 2008

It appears that my MSXML 4.0 SP2 (KB927978 and KB936181) are corrupted as
well as my .net framework installs.

A very important program is not functioning and the tech support over there
suggested that these programs may be the culprits. When he attempted to
uninstall and reinstall them we got error messages on them all. He was right.

For KB927978 it says,

"The feature you are trying to use is on a network resource that is
unavailable.

Click OK to try again or enter an alternate path to a folder containing the
installation package 'msxml.msi' in the box below.

Use source:
e:\1c36409ef7fec974e1476d5c53\"

This one is so frustrating because I can't get anything to work. I tried
installing MSXML.msi over it but there are error messages on that. I tried
doing it in safe mode as administrator and it stated that "The administrator
has set policies against this kind of action." I tried to find a way to give
my other accounts access.

For all of these files I'm getting all kinds of unsolveable (for me) errors.

Is there something safe that will just rip them out so I can put in some
fresh installs? The programs that are failing due to these programs just
happens to be my McAfee.

Oh yeah, for the .net framework it turns out I have 1.1 but Windows Update
has version 2.0. That won't install.

Please, I know there are so many questions pertaining to the error messages
but I just wanted to beg someone out there to walk with me through this.

Thanks in advance.

I've been having an awful three weeks with my PC.

For just a little more info, there was a .vbs virus that scorched through my
system recently. I finally got rid of that and now this.

Pleas help.

PA Bear [MS MVP] · Oct 10, 2008

Re: MSXML 4.0 SP2 Reinstallation proplems

=> See the Known Issues section of http://support.microsoft.com/kb/927978
and
http://support.microsoft.com/kb/936181.

=> For the .NET Framework issue(s):

1. Write down what .NET Framework versions are already installed before you
go uninstalling/removing any of them!

How to determine which versions of the .NET Framework are installed and
whether service packs have been applied
http://support.microsoft.com/kb/318785

2. Now see Resolutions Methods 1 or 2 in
http://support.microsoft.com/kb/923100 (ignore the title).

If no joy, see this related post by my colleague MowGreen:
http://groups.google.com/group/microsoft.public.windowsupdate/msg/4d76de7769d04493
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Craig wrote:
> It appears that my MSXML 4.0 SP2 (KB927978 and KB936181) are corrupted as
> well as my .net framework installs.
>
> A very important program is not functioning and the tech support over
> there
> suggested that these programs may be the culprits. When he attempted to
> uninstall and reinstall them we got error messages on them all. He was
> right.
>
> For KB927978 it says,
>
> "The feature you are trying to use is on a network resource that is
> unavailable.
>
> Click OK to try again or enter an alternate path to a folder containing
> the
> installation package 'msxml.msi' in the box below.
>
> Use source:
> e:\1c36409ef7fec974e1476d5c53\"
>
> This one is so frustrating because I can't get anything to work. I tried
> installing MSXML.msi over it but there are error messages on that. I tried
> doing it in safe mode as administrator and it stated that "The
> administrator
> has set policies against this kind of action." I tried to find a way to
> give
> my other accounts access.
>
> For all of these files I'm getting all kinds of unsolveable (for me)
> errors.
>
> Is there something safe that will just rip them out so I can put in some
> fresh installs? The programs that are failing due to these programs just
> happens to be my McAfee.
>
> Oh yeah, for the .net framework it turns out I have 1.1 but Windows Update
> has version 2.0. That won't install.
>
> Please, I know there are so many questions pertaining to the error
> messages
> but I just wanted to beg someone out there to walk with me through this.
>
> Thanks in advance.
>
> I've been having an awful three weeks with my PC.
>
> For just a little more info, there was a .vbs virus that scorched through
> my
> system recently. I finally got rid of that and now this.
>
> Pleas help.

Craig · Oct 10, 2008

Re: MSXML 4.0 SP2 Reinstallation proplems

Okay Rob, here's a good one...

For the file msxml.msi, when I try to install it as Administrator, using XP
I can only log on is safe mode, it states that there are "... set policies
againt this." But when I log on with the user name that installed the OS and
with full permissions set I get the message...

"The installer has insufficient privileges to access this directroy:
E\Program Files\MSXML 4.0. The installer cannot continue. Log on as
administrator or contact your system administrator."

Now that's a loop.

Any ideas?

I have not been able to extract any of the .net files yet. But I'm still
trying.

Craig · Oct 10, 2008

Re: MSXML 4.0 SP2 Reinstallation proplems

Regarding those .net reference pages, they looked like quantum to me at
first, but after going through them a second time I'm navigating them better.

However, referring to the .net framework versions installed I'm confused...
in my Add/Remove it shows two 1.1's, one just listed as 1.1 and another
listed as 1.1 Hotfix (KB928366) but when I got to my Framework folder it
shows v1.0.3705 which has no mscorlib.dll file and v1.1.4322 which has a a
mscorlib.dll file that has a slightly different version number as the one
available on the download page here at Microsoft.

If I can remove these:

Am I supposed to reinstall both of those?

What about the 1.0 that's not listed in my Add/Remove that has no way to
verify confirm the version? The program at the Microsoft site is version
4.71.1015.0. that does not match with anything I have in my folder, which is
v1.0.3705 with no mscorlib.dll or the Add\Remove listings which are both
named as 1.1 versions.

Does the slight version difference of the 1.1 matter?

Thanks again Rob, this stuff is spooky to me. I appreciate your help.

Craig · Oct 11, 2008

Re: MSXML 4.0 SP2 Reinstallation proplems

Hello? Anyone?

I'm fairly confident I've got the right .net framework files. I found the
hotfix file listed in Add/Remove as well as the 1.1 mentioned above although
I ignored the slight variation of the file exteinsion.

The new problems:

When I try to install dotnetfx.exe as administrator in safe mode it starts
just fine but then after extraction states that Microsoft .NET Network Setup
Failed. Consult Product Support.

When I try to install it with my user account, which has full permissions
for Program Files, I get the error message:

Microsoft .NET Framework 1.1 Setup

Error 1317. An error occurred while attempting to create the directory:
E:\Program Files\Internet Explorer

I don't know why they are trying to create a new IE folder, one already
exists.
Anyway, I don't know what to make of this.

Would someone please help?

Thanks.

Regio · Oct 11, 2008

Re: MSXML 4.0 SP2 Reinstallation proplems

Does there for some person to have a solution for this? I have error 1317 on
a program.

PA Bear [MS MVP] · Oct 12, 2008

Re: MSXML 4.0 SP2 Reinstallation proplems

[To keep track of things, it helps immensely if you include all of previous
message(s) in your replies to the newsgroup. Thank you.]

Craig wrote:
> Okay Rob, here's a good one...
>
> For the file msxml.msi, when I try to install it as Administrator, using
> XP
> I can only log on is safe mode, it states that there are "... set policies
> againt this." But when I log on with the user name that installed the OS
> and
> with full permissions set I get the message...
>
> "The installer has insufficient privileges to access this directroy:
> E\Program Files\MSXML 4.0. The installer cannot continue. Log on as
> administrator or contact your system administrator."
>
> Now that's a loop.
>
> Any ideas?
>
> I have not been able to extract any of the .net files yet. But I'm still
> trying.

Craig · Oct 13, 2008

Re: MSXML 4.0 SP2 Reinstallation proplems

From Craig:

Thank you very much for that... I had NO WAY of knowing. Not one clue. I
thought it would be annoying so I erased them thinking it was a courtesy.
Funny.

I also mentioned that posting HERE was a mistake which is why it was double
posted in the "General" category and I ceased using it as you requested.

Now is there ANY solution to this 1317 error?

-----------------------------------------------------

From Craig:

I'm fairly confident I've got the right .net framework files. I found the
hotfix file listed in Add/Remove as well as the 1.1 mentioned above although
I ignored the slight variation of the file exteinsion.

The new problems:

When I try to install dotnetfx.exe as administrator in safe mode it starts
just fine but then after extraction states that Microsoft .NET Network Setup
Failed. Consult Product Support.

When I try to install it with my user account, which has full permissions
for Program Files, I get the error message:

Microsoft .NET Framework 1.1 Setup

Error 1317. An error occurred while attempting to create the directory:
E:\Program Files\Internet Explorer

I don't know why they are trying to create a new IE folder, one already
exists.
Anyway, I don't know what to make of this.

--------------------------------------------------

From Craig:

Okay, here's a good one...

For the file msxml.msi, when I try to install it as Administrator, using XP
I can only log on is safe mode, it states that there are "... set policies
againt this." But when I log on with the user name that installed the OS and
with full permissions set I get the message...

"The installer has insufficient privileges to access this directroy:
E\Program Files\MSXML 4.0. The installer cannot continue. Log on as
administrator or contact your system administrator."

Now that's a loop.

Any ideas?

---------------------------------------------

From PA Bear

=> See the Known Issues section of http://support.microsoft.com/kb/927978
and
http://support.microsoft.com/kb/936181.

=> For the .NET Framework issue(s):

1. Write down what .NET Framework versions are already installed before you
go uninstalling/removing any of them!

How to determine which versions of the .NET Framework are installed and
whether service packs have been applied
http://support.microsoft.com/kb/318785

2. Now see Resolutions Methods 1 or 2 in
http://support.microsoft.com/kb/923100 (ignore the title).

If no joy, see this related post by my colleague MowGreen:
http://groups.google.com/group/microsoft.public.windowsupdate/msg/4d76de7769d04493
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

--------------------------

It appears that my MSXML 4.0 SP2 (KB927978 and KB936181) are corrupted as
well as my .net framework installs.

A very important program is not functioning and the tech support over there
suggested that these programs may be the culprits. When he attempted to
uninstall and reinstall them we got error messages on them all. He was right.

For KB927978 it says,

"The feature you are trying to use is on a network resource that is
unavailable.

Click OK to try again or enter an alternate path to a folder containing the
installation package 'msxml.msi' in the box below.

Use source:
e:\1c36409ef7fec974e1476d5c53\"

This one is so frustrating because I can't get anything to work. I tried
installing MSXML.msi over it but there are error messages on that. I tried
doing it in safe mode as administrator and it stated that "The administrator
has set policies against this kind of action." I tried to find a way to give
my other accounts access.

For all of these files I'm getting all kinds of unsolveable (for me) errors.

Is there something safe that will just rip them out so I can put in some
fresh installs? The programs that are failing due to these programs just
happens to be my McAfee.

Oh yeah, for the .net framework it turns out I have 1.1 but Windows Update
has version 2.0. That won't install.

Please, I know there are so many questions pertaining to the error messages
but I just wanted to beg someone out there to walk with me through this.

Thanks in advance.

I've been having an awful three weeks with my PC.

For just a little more info, there was a .vbs virus that scorched through my
system recently. I finally got rid of that and now this.

Pleas help.

MSXML 4.0 SP2 Reinstallation proplems

Craig

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PA Bear [MS MVP]

Guest

Craig

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Craig

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Craig

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Regio

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PA Bear [MS MVP]

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Craig

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