RE: XP PRO srvc pk3
"terry" wrote:
> I have file called kahouquorez.exe I have checked everywhere online,
> spybot, windows defender, ad aware, spysweeper, Mcaffee Norton, Ca security,
> hijackthis, cannot find any details about this exe, cannot delete, change
> name, Has anyone come across this exe file any solutions.
> The only apparent problem is display properties cannot access desktop, when
> clicking on the tab the window freezes, have to go task manager and close the
> window.
Upload the file to this scanner and see what it will report!
http://www.virustotal.com/
What the properties for this process say?
Run a thorough scan by doing the following steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://www.malwarebytes.org/rr-update/rr-free-setup.exe
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html
If you wish to send me your Hijackthis log I will be happy to help you
further or send to one of many forums on the internet!
Download Hijackthis and send me the log.
(
http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
my address is : to_you_ross(at remove this and repalce with the
obvious)yahoo.co.uk ( _ is underscore)
Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com/download/builds/downloading-slim
If you still can see it and you can't delete in either mode Normal or Safe
Mode try this tool:
Download Killbox from here:
http://killbox.net/downloads/KillBox.exe
How to use Killbox:
http://metallica.geekstogo.com/killboxexplanation.html
HTH,
nass
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http://www.nasstec.co.uk