J
Jordi
Guest
I'm getting Windows Update error 8007000D for several updates,
including the new extra 'Microsoft Tinker'.
I have already tried the following troubleshooting steps:
net stop wuauserv
net stop Cryptsvc
cd /d %windir%\SoftwareDistribution
rd /s /q DataStore
ren %windir%\system32\catroot2 catroot2.old
net start wuauserv
net start Cryptsvc
I've also ran sfc /scannow, and have tried to fix Windows Update by
installing the CheckSUR tool: http://support.microsoft.com/kb/947821
Unfortunately nothing helped.
The Event Viewer has the following additional info in errors:
1: Windows Servicing failed to complete the process of setting package
954955 (Update) into Install Requested(Install Requested) state
2: Installation Failure: Windows failed to install the following
update with error 0x8007000d: Microsoft Tinker.
From WindowsUpdate.log:
2008-10-13 20:40:13:745 6160 17cc Misc =========== Logging
initialized (build: 7.2.6001.784, tz: +0200) ===========
2008-10-13 20:40:13:745 6160 17cc Misc = Process: C:\Windows
\system32\wuauclt.exe
2008-10-13 20:40:13:745 6160 17cc Misc = Module: C:\Windows
\system32\wuaueng.dll
2008-10-13 20:40:13:743 6160 17cc Handler :::::::::::::
2008-10-13 20:40:13:745 6160 17cc Handler :: START :: Handler: CBS
Install
2008-10-13 20:40:13:746 6160 17cc Handler :::::::::
2008-10-13 20:40:13:749 6160 17cc Handler Starting install of CBS
update AE3CEC34-D079-4000-813C-3FAA11DB93F3
2008-10-13 20:40:13:757 6160 17cc Handler CBS package identity:
Microsoft-Windows-Tinker-Pack-KB954955-
TopLevel~31bf3856ad364e35~amd64~~6.0.6000.16748
2008-10-13 20:40:13:759 6160 17cc Handler Installing self-contained
with source=C:\Windows\SoftwareDistribution\Download
\7af559b71f7234a51e0db2568bb86659\Windows6.0-KB954955-x64.cab,
workingdir=C:\Windows\SoftwareDistribution\Download
\7af559b71f7234a51e0db2568bb86659\inst
2008-10-13 20:40:26:061 6160 19e8 Handler FATAL: CBS called Error with
0x8007000d,
2008-10-13 20:40:26:062 6160 19e8 Handler FATAL: CBS called Error with
0x8007000d,
2008-10-13 20:40:26:560 6160 17cc Handler FATAL: Completed install of
CBS update with type=0, requiresReboot=0, installerError=1,
hr=0x8007000d
2008-10-13 20:40:26:560 328 1798 AU >>## RESUMED ## AU: Installing
update [UpdateId = {A3CC93E7-331F-4CDD-AB93-E8C068C04550}]
2008-10-13 20:40:26:560 328 1798 AU # WARNING: Install failed,
error = 0x8007000D / 0x8007000D
2008-10-13 20:40:26:562 6160 17cc Handler :::::::::
2008-10-13 20:40:26:562 6160 17cc Handler :: END :: Handler: CBS
Install
2008-10-13 20:40:26:562 6160 17cc Handler :::::::::::::
2008-10-13 20:40:26:784 328 1a1c Agent *********
2008-10-13 20:40:26:784 328 1a1c Agent ** END ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2008-10-13 20:40:26:784 328 1a1c Agent *************
2008-10-13 20:40:26:784 328 1798 AU Install call completed.
2008-10-13 20:40:26:784 328 1798 AU # WARNING: Install call
completed, reboot required = No, error = 0x00000000
2008-10-13 20:40:26:784 328 1798 AU #########
2008-10-13 20:40:26:784 328 1798 AU ## END ## AU: Installing
updates [CallId = {13794FAE-09B8-4DB7-A4C3-D87EAE18A5D5}]
2008-10-13 20:40:26:784 328 1798 AU #############
Any assistance will be appreciated.
including the new extra 'Microsoft Tinker'.
I have already tried the following troubleshooting steps:
net stop wuauserv
net stop Cryptsvc
cd /d %windir%\SoftwareDistribution
rd /s /q DataStore
ren %windir%\system32\catroot2 catroot2.old
net start wuauserv
net start Cryptsvc
I've also ran sfc /scannow, and have tried to fix Windows Update by
installing the CheckSUR tool: http://support.microsoft.com/kb/947821
Unfortunately nothing helped.
The Event Viewer has the following additional info in errors:
1: Windows Servicing failed to complete the process of setting package
954955 (Update) into Install Requested(Install Requested) state
2: Installation Failure: Windows failed to install the following
update with error 0x8007000d: Microsoft Tinker.
From WindowsUpdate.log:
2008-10-13 20:40:13:745 6160 17cc Misc =========== Logging
initialized (build: 7.2.6001.784, tz: +0200) ===========
2008-10-13 20:40:13:745 6160 17cc Misc = Process: C:\Windows
\system32\wuauclt.exe
2008-10-13 20:40:13:745 6160 17cc Misc = Module: C:\Windows
\system32\wuaueng.dll
2008-10-13 20:40:13:743 6160 17cc Handler :::::::::::::
2008-10-13 20:40:13:745 6160 17cc Handler :: START :: Handler: CBS
Install
2008-10-13 20:40:13:746 6160 17cc Handler :::::::::
2008-10-13 20:40:13:749 6160 17cc Handler Starting install of CBS
update AE3CEC34-D079-4000-813C-3FAA11DB93F3
2008-10-13 20:40:13:757 6160 17cc Handler CBS package identity:
Microsoft-Windows-Tinker-Pack-KB954955-
TopLevel~31bf3856ad364e35~amd64~~6.0.6000.16748
2008-10-13 20:40:13:759 6160 17cc Handler Installing self-contained
with source=C:\Windows\SoftwareDistribution\Download
\7af559b71f7234a51e0db2568bb86659\Windows6.0-KB954955-x64.cab,
workingdir=C:\Windows\SoftwareDistribution\Download
\7af559b71f7234a51e0db2568bb86659\inst
2008-10-13 20:40:26:061 6160 19e8 Handler FATAL: CBS called Error with
0x8007000d,
2008-10-13 20:40:26:062 6160 19e8 Handler FATAL: CBS called Error with
0x8007000d,
2008-10-13 20:40:26:560 6160 17cc Handler FATAL: Completed install of
CBS update with type=0, requiresReboot=0, installerError=1,
hr=0x8007000d
2008-10-13 20:40:26:560 328 1798 AU >>## RESUMED ## AU: Installing
update [UpdateId = {A3CC93E7-331F-4CDD-AB93-E8C068C04550}]
2008-10-13 20:40:26:560 328 1798 AU # WARNING: Install failed,
error = 0x8007000D / 0x8007000D
2008-10-13 20:40:26:562 6160 17cc Handler :::::::::
2008-10-13 20:40:26:562 6160 17cc Handler :: END :: Handler: CBS
Install
2008-10-13 20:40:26:562 6160 17cc Handler :::::::::::::
2008-10-13 20:40:26:784 328 1a1c Agent *********
2008-10-13 20:40:26:784 328 1a1c Agent ** END ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2008-10-13 20:40:26:784 328 1a1c Agent *************
2008-10-13 20:40:26:784 328 1798 AU Install call completed.
2008-10-13 20:40:26:784 328 1798 AU # WARNING: Install call
completed, reboot required = No, error = 0x00000000
2008-10-13 20:40:26:784 328 1798 AU #########
2008-10-13 20:40:26:784 328 1798 AU ## END ## AU: Installing
updates [CallId = {13794FAE-09B8-4DB7-A4C3-D87EAE18A5D5}]
2008-10-13 20:40:26:784 328 1798 AU #############
Any assistance will be appreciated.