Ntoskrnl.exe is missing or corrupt

  • Thread starter Thread starter Lee Ann
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Lee Ann

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Sorry, I'm new to posts. I should have explained my problem better...
When I turn on my dell 4500 the computer acts like it is starting, then it
goes to a black screen that says: The following file is missing or corrupt:
<windows root>system32\ntoskrnl.exe. Please reinstall the file. Well, after
using F8 I can't do anything. I searched the posts and found one that
recommended using the XP disk and going to recovery console and using the
expand command and then overwriting. I tried that and it said "Access
denied". What now? Thanks for your patience!
 
Re: Ntoskrnl.exe is missing or corrupt

Try Start\Run\type; "cmd.exe" and Enter... in the command prompt type:
"sfc /scannow" and hit Enter.

How to use the Scannow sfc tool in Windows XP
http://www.updatexp.com/scannow-sfc.html



-----------------------------------
"Lee Ann" <LeeAnn@discussions.microsoft.com> escribió en el mensaje
news:D1C1AB5C-BE11-451D-92C8-232EB33174CD@microsoft.com...
> Sorry, I'm new to posts. I should have explained my problem better...
> When I turn on my dell 4500 the computer acts like it is starting, then it
> goes to a black screen that says: The following file is missing or
> corrupt:
> <windows root>system32\ntoskrnl.exe. Please reinstall the file. Well,
> after
> using F8 I can't do anything. I searched the posts and found one that
> recommended using the XP disk and going to recovery console and using the
> expand command and then overwriting. I tried that and it said "Access
> denied". What now? Thanks for your patience!
 
Re: Ntoskrnl.exe is missing or corrupt

Error message: "Windows could not start because of a computer disk hardware
configuration problem":
See: Error Message #2:
http://support.microsoft.com/kb/314477

JS
http://www.pagestart.com

"Lee Ann" <LeeAnn@discussions.microsoft.com> wrote in message
news:D1C1AB5C-BE11-451D-92C8-232EB33174CD@microsoft.com...
> Sorry, I'm new to posts. I should have explained my problem better...
> When I turn on my dell 4500 the computer acts like it is starting, then it
> goes to a black screen that says: The following file is missing or
> corrupt:
> <windows root>system32\ntoskrnl.exe. Please reinstall the file. Well,
> after
> using F8 I can't do anything. I searched the posts and found one that
> recommended using the XP disk and going to recovery console and using the
> expand command and then overwriting. I tried that and it said "Access
> denied". What now? Thanks for your patience!
 
Re: Ntoskrnl.exe is missing or corrupt

Lee Ann wrote:
> Sorry, I'm new to posts. I should have explained my problem better...
> When I turn on my dell 4500 the computer acts like it is starting,
> then it goes to a black screen that says: The following file is
> missing or corrupt: <windows root>system32\ntoskrnl.exe. Please
> reinstall the file. Well, after using F8 I can't do anything. I
> searched the posts and found one that recommended using the XP disk
> and going to recovery console and using the expand command and then
> overwriting. I tried that and it said "Access denied". What now?
> Thanks for your patience!


Did you BOOT from the XP distribution disk?
 
Re: Ntoskrnl.exe is missing or corrupt


Thaqnks for replying...No I am using the Reinstallation CD that came with my
dell computer.
"HeyBub" wrote:

> Lee Ann wrote:
> > Sorry, I'm new to posts. I should have explained my problem better...
> > When I turn on my dell 4500 the computer acts like it is starting,
> > then it goes to a black screen that says: The following file is
> > missing or corrupt: <windows root>system32\ntoskrnl.exe. Please
> > reinstall the file. Well, after using F8 I can't do anything. I
> > searched the posts and found one that recommended using the XP disk
> > and going to recovery console and using the expand command and then
> > overwriting. I tried that and it said "Access denied". What now?
> > Thanks for your patience!

>
> Did you BOOT from the XP distribution disk?
>
>
>
 
Re: Ntoskrnl.exe is missing or corrupt

Thanks but I can only work from DOS. Don't have the Start/Run option!

"Ronaldo" wrote:

> Try Start\Run\type; "cmd.exe" and Enter... in the command prompt type:
> "sfc /scannow" and hit Enter.
>
> How to use the Scannow sfc tool in Windows XP
> http://www.updatexp.com/scannow-sfc.html
>
>
>
> -----------------------------------
> "Lee Ann" <LeeAnn@discussions.microsoft.com> escribió en el mensaje
> news:D1C1AB5C-BE11-451D-92C8-232EB33174CD@microsoft.com...
> > Sorry, I'm new to posts. I should have explained my problem better...
> > When I turn on my dell 4500 the computer acts like it is starting, then it
> > goes to a black screen that says: The following file is missing or
> > corrupt:
> > <windows root>system32\ntoskrnl.exe. Please reinstall the file. Well,
> > after
> > using F8 I can't do anything. I searched the posts and found one that
> > recommended using the XP disk and going to recovery console and using the
> > expand command and then overwriting. I tried that and it said "Access
> > denied". What now? Thanks for your patience!

>
>
>
>
>
>
 
Re: Ntoskrnl.exe is missing or corrupt

Same suggestion Lee Ann, CMD.EXE is the same as MS-DOS...



----------------------------------------------------
"Lee Ann" <LeeAnn@discussions.microsoft.com> escribió en el mensaje
news:680523A3-EE33-40FE-B4FF-77EDCC34B077@microsoft.com...
> Thanks but I can only work from DOS. Don't have the Start/Run option!
>
> "Ronaldo" wrote:
>
>> Try Start\Run\type; "cmd.exe" and Enter... in the command prompt type:
>> "sfc /scannow" and hit Enter.
>>
>> How to use the Scannow sfc tool in Windows XP
>> http://www.updatexp.com/scannow-sfc.html
>>
>>
>>
>> -----------------------------------
>> "Lee Ann" <LeeAnn@discussions.microsoft.com> escribió en el mensaje
>> news:D1C1AB5C-BE11-451D-92C8-232EB33174CD@microsoft.com...
>> > Sorry, I'm new to posts. I should have explained my problem better...
>> > When I turn on my dell 4500 the computer acts like it is starting, then
>> > it
>> > goes to a black screen that says: The following file is missing or
>> > corrupt:
>> > <windows root>system32\ntoskrnl.exe. Please reinstall the file. Well,
>> > after
>> > using F8 I can't do anything. I searched the posts and found one that
>> > recommended using the XP disk and going to recovery console and using
>> > the
>> > expand command and then overwriting. I tried that and it said "Access
>> > denied". What now? Thanks for your patience!

>>
>>
>>
>>
>>
>>
 
Re: Ntoskrnl.exe is missing or corrupt

She can't boot the machine so she can't run SFC, Ronaldo. And cmd.exe
is not the same thing as MS-DOS.

John

Ronaldo wrote:

> Same suggestion Lee Ann, CMD.EXE is the same as MS-DOS...
>
>
>
> ----------------------------------------------------
> "Lee Ann" <LeeAnn@discussions.microsoft.com> escribió en el mensaje
> news:680523A3-EE33-40FE-B4FF-77EDCC34B077@microsoft.com...
>
>>Thanks but I can only work from DOS. Don't have the Start/Run option!
>>
>>"Ronaldo" wrote:
>>
>>
>>>Try Start\Run\type; "cmd.exe" and Enter... in the command prompt type:
>>>"sfc /scannow" and hit Enter.
>>>
>>>How to use the Scannow sfc tool in Windows XP
>>>http://www.updatexp.com/scannow-sfc.html
>>>
>>>
>>>
>>>-----------------------------------
>>>"Lee Ann" <LeeAnn@discussions.microsoft.com> escribió en el mensaje
>>>news:D1C1AB5C-BE11-451D-92C8-232EB33174CD@microsoft.com...
>>>
>>>>Sorry, I'm new to posts. I should have explained my problem better...
>>>>When I turn on my dell 4500 the computer acts like it is starting, then
>>>>it
>>>>goes to a black screen that says: The following file is missing or
>>>>corrupt:
>>>><windows root>system32\ntoskrnl.exe. Please reinstall the file. Well,
>>>>after
>>>>using F8 I can't do anything. I searched the posts and found one that
>>>>recommended using the XP disk and going to recovery console and using
>>>>the
>>>>expand command and then overwriting. I tried that and it said "Access
>>>>denied". What now? Thanks for your patience!
>>>
>>>
>>>
>>>
>>>
>>>

>
>
 
Re: Ntoskrnl.exe is missing or corrupt

Sorry, thought I'd read she could boot it in Safe Mode.. guess I didn't pay
that much attention...

I know cmd is not MS-DOS (MicroSoft Disk Operating System), but she doesn't
have access to CMD.EXE either, so that is besides the point. I know she
meant MS-DOS as the black screen, as an idea not as a program and I didn't
see the need to go into specific details.


correct me if I'm wrong, I can admit a mistake and appreciate the input...


------------------------------
"John John (MVP)" <audetweld@nbnet.nb.ca> escribió en el mensaje
news:%23pAW$0mLJHA.3764@TK2MSFTNGP04.phx.gbl...
> She can't boot the machine so she can't run SFC, Ronaldo. And cmd.exe is
> not the same thing as MS-DOS.
>
> John
>
> Ronaldo wrote:
>
>> Same suggestion Lee Ann, CMD.EXE is the same as MS-DOS...
>>
>>
>>
>> ----------------------------------------------------
>> "Lee Ann" <LeeAnn@discussions.microsoft.com> escribió en el mensaje
>> news:680523A3-EE33-40FE-B4FF-77EDCC34B077@microsoft.com...
>>
>>>Thanks but I can only work from DOS. Don't have the Start/Run option!
>>>
>>>"Ronaldo" wrote:
>>>
>>>
>>>>Try Start\Run\type; "cmd.exe" and Enter... in the command prompt type:
>>>>"sfc /scannow" and hit Enter.
>>>>
>>>>How to use the Scannow sfc tool in Windows XP
>>>>http://www.updatexp.com/scannow-sfc.html
>>>>
>>>>
>>>>
>>>>-----------------------------------
>>>>"Lee Ann" <LeeAnn@discussions.microsoft.com> escribió en el mensaje
>>>>news:D1C1AB5C-BE11-451D-92C8-232EB33174CD@microsoft.com...
>>>>
>>>>>Sorry, I'm new to posts. I should have explained my problem better...
>>>>>When I turn on my dell 4500 the computer acts like it is starting, then
>>>>>it
>>>>>goes to a black screen that says: The following file is missing or
>>>>>corrupt:
>>>>><windows root>system32\ntoskrnl.exe. Please reinstall the file. Well,
>>>>>after
>>>>>using F8 I can't do anything. I searched the posts and found one that
>>>>>recommended using the XP disk and going to recovery console and using
>>>>>the
>>>>>expand command and then overwriting. I tried that and it said "Access
>>>>>denied". What now? Thanks for your patience!
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>

>>
 
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