Question regarding HP compatibility doc

[Gregg Hill]

Hello!

While on hold with HP, I am looking at page 7 of this document
http://h71028.www7.hp.com/ERC/downloads/4AA0-8465ENW.pdf to see if an HP
Color LaserJet 3600n is compatible on a 2003 TS. It shows as supported in
Citrix and mentions an HP driver under the Host-based column. It does not
support PCL or PS, so I cannot map it to a built-in driver.

The introduction to the doc seems to indicate that it is specific to Citrix
environments and it is not clear (to me) if this doc is applicable to TS
**without** Citrix. Is this document specific to Citrix, or if a printer is
Citrix compatible it means it is also TS 2003 compatible? I think the latter
may be true.

Also, I thought host-based drivers were a no-no (page 22, "HP does not
recommend the use of "host-based" printers in Citrix environments"), but
this printer has it listed as supported in Citrix, and has a driver listed
in the host-based column. If I understand this doc correctly, as long as
does not say "not supported" in the Citrix column, it should be OK to
install.

Thank you for your help!

Gregg Hill

 

[Gregg Hill]

Re: Question regarding HP compatibility doc: RESOLVED

Re: Question regarding HP compatibility doc: RESOLVED

Hello!

Just got off the phone with HP. They confirmed that if it is listed as "Yes"
under the Citrix column, then it is also TS-compatible. If it says "Not
tested" AND it has a driver listed under any of the "HP-supported drivers"
columns, then it is supported in TS.

From what I can see, any printer listed as "Not supported" in the Citrix
column also has N/A in every HP column, meaning there are no applicable HP
drivers. See the LIDIL-driver type printers on page 17...none supported in
any way.

From what I am reading, the 3600n is good, **as long as you have the latest
driver** at 61.063.461.41 or higher.

Anyone printing to a printer that uses host-based drivers will print more
slowly than printing to a PCL-based printer. One person (found in Google
search) gave an example in his testing that a 12-page Notepad text document
spooled to his host-based printer was 1.5MB in size, yet that same doc via
PCL to another printer was 128K in size.

In addition, host-based printers cannot be mapped using our old tricks. That
only works with PCL and PS printers.

Some printers (see LJ1022 on page 4) are listed as Citrix-supported, yet
tell you to use a specific Windows driver. They mean it! I had that printer
at a client and it SLAMMED the TS to a grinding halt, taking 15 minutes to
print ONE page, using the driver that came with it. Once I used the LaserJet
6L driver, it worked flawlessly. If I remember correctly, I only looked at
the "Yes" in the Citrix column, and missed the specific LJ 6L driver
reference.

Gregg Hill





"Gregg Hill" <greggmhill at please do not spam me at yahoo dot com> wrote in
message news:O3nE0E9LJHA.4600@TK2MSFTNGP06.phx.gbl...
> Hello!
>
> While on hold with HP, I am looking at page 7 of this document
> http://h71028.www7.hp.com/ERC/downloads/4AA0-8465ENW.pdf to see if an HP
> Color LaserJet 3600n is compatible on a 2003 TS. It shows as supported in
> Citrix and mentions an HP driver under the Host-based column. It does not
> support PCL or PS, so I cannot map it to a built-in driver.
>
> The introduction to the doc seems to indicate that it is specific to
> Citrix environments and it is not clear (to me) if this doc is applicable
> to TS **without** Citrix. Is this document specific to Citrix, or if a
> printer is Citrix compatible it means it is also TS 2003 compatible? I
> think the latter may be true.
>
> Also, I thought host-based drivers were a no-no (page 22, "HP does not
> recommend the use of "host-based" printers in Citrix environments"), but
> this printer has it listed as supported in Citrix, and has a driver listed
> in the host-based column. If I understand this doc correctly, as long as
> does not say "not supported" in the Citrix column, it should be OK to
> install.
>
> Thank you for your help!
>
> Gregg Hill
>