Safeboot bluescreen problem!!!!

[Digit4lPimp]

HI

I have recently had a virus/malware problem. I have found a lot of
stuff that I have removed but I couldn't boot in safe mode to run any
of the anti spy/malware programs due to a constant bluescreen error
after pressing F8. I read that using msconfig to boot in safe mode may
work so I tried it! I ticked the Safeboot option and rebooted but now
(of course) I still get the blue screen and now can't even get into
windows.

The bluescreen message is along the line of...

A problem has been detected...

***STOP: 0x0000007B (0xF78BE524, 0x0000034, 0x000000000, 0x000000000)

Does anyone have any suggestions? Pleeeeeese

Can I bypass msconfig somehow???

TIA

Russ Clarke


--
Digit4lPimp

 

[Malke]

Re: Safeboot bluescreen problem!!!!

Digit4lPimp wrote:

>
> HI
>
> I have recently had a virus/malware problem. I have found a lot of
> stuff that I have removed but I couldn't boot in safe mode to run any
> of the anti spy/malware programs due to a constant bluescreen error
> after pressing F8. I read that using msconfig to boot in safe mode may
> work so I tried it! I ticked the Safeboot option and rebooted but now
> (of course) I still get the blue screen and now can't even get into
> windows.
>
> The bluescreen message is along the line of...
>
> A problem has been detected...
>
> ***STOP: 0x0000007B (0xF78BE524, 0x0000034, 0x000000000, 0x000000000)
>
> Does anyone have any suggestions? Pleeeeeese
>
> Can I bypass msconfig somehow???

At this point you should back up your data and do a clean install of
Windows. It is completely possible to retrieve data when you can't boot
into Windows.

Pull the drive and slave it in a computer running a working install of
XP/Vista. Depending on the target drive's characteristics, you may need a
drive adapter; i.e., laptop-to-IDE or a SATA controller card, etc. A
usb/firewire external drive enclosure works very well, too. Use the working
Windows Explorer to copy the data to the rescue system's hard drive and
then burn the data to cd or dvd.

Often XP/Vista will not boot with a slaved drive that has a damaged file
system. In that case, boot the target computer with either a Bart's PE or a
Linux live cd such as Knoppix and retrieve the data that way.

http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To
http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - What
you will need on-hand

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ