Blurred and incorrect color screen

[Scott]

My 2-yr old HP laptop has a blurred and incorrect color (greenish) screen
from time to time. It seems when I boot up the Windows, it works fine but
after an hour or so the problem appears. If I switch off and use it next
day, it works fine but repeat the problem after 1 hour. Can someone give me
a guidance if the issue comes from hardware or software before I send to
repair centre.

Thanks,

Scott

 

[Elmo]

Re: Blurred and incorrect color screen

Scott wrote:
> My 2-yr old HP laptop has a blurred and incorrect color (greenish)
> screen from time to time. It seems when I boot up Windows, it works
> fine but after an hour or so the problem appears. If I switch off and
> use it next day, it works fine but repeat the problem after 1 hour. Can
> someone give me a guidance if the issue comes from hardware or software
> before I send to repair centre?
>
> Thanks,
>
> Scott

That reads like a heat problem to me.. as the laptop overheats, it
causes the monitor or graphics card to falter.

You might ask in a hardware, or laptop group for suggestions, before
deciding on a course of action.

--
Joe =o)

 

[Ian D]

Re: Blurred and incorrect color screen


"Scott" <NoSpam-Scott.Xe@GMail.com> wrote in message
news:Ou%238QZNMJHA.5692@TK2MSFTNGP04.phx.gbl...
> My 2-yr old HP laptop has a blurred and incorrect color (greenish) screen
> from time to time. It seems when I boot up the Windows, it works fine but
> after an hour or so the problem appears. If I switch off and use it next
> day, it works fine but repeat the problem after 1 hour. Can someone give
> me a guidance if the issue comes from hardware or software before I send
> to repair centre.
>
> Thanks,
>
> Scott
As Elmo has said, it sounds like overheating. The most common
cause of overheating in laptops is internal dust build up. You
could try spraying canned compressed air through the cooling
vents, and fan openings. If that doesn't work, the bottom cover
will have to be removed. If you have an extended warranty,
having it done by HP would be the best thing. If not, you could
take it to a local shop that repairs laptops.

If you want to remove the cover yourself, HP usually has the
service manuals on its webside, that show the disassembly
sequence. You may have to do some digging to find it. I've
printed off several hundred pages of PDF manuals for my HP
laptop.