Can't download updates! I keep getting error 80244019

  • Thread starter Thread starter tj2030
  • Start date Start date
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tj2030

Guest
I have Windows Vista Business and can't download any updates. I get the
error code 80244019. I also can't get any updates for windows defender
and get the error 0x80244019. I noticed yesterday in my internet
protocol version 4 (tcp/ipv4) properties that it was using the following
DNS server addresses: 85.255.155.140 and 85.255.112.157. I always
automatically obtain a DNS server address so I think the virus that I
had on it previously changed that option. I changed it back to
automatically obtain the DNS address but still have problems. Please
Help! I've been searching all over for a solution to my problem.

Here's my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:20:45 PM, on 10/19/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Search Settings\SearchSettings.exe
C:\Program Files\Pando Networks\Pando\pando.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Apple\Mobile Device
Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
= http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName
=
R3 - URLSearchHook: SearchSettings Class -
{E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search
Settings\kb127\SearchSettings.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common
Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer -
{3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program
Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -
C:\Program Files\Common Files\Symantec
Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention -
{6D53EC84-6AAE-4787-AEEE-F4628F01010C} -
C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Groove GFS Browser Helper -
{72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft
Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D}
- C:\Program Files\Search Settings\kb127\SearchSettings.dll
O3 - Toolbar: Show Norton Toolbar -
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common
Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows
Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program
Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software
Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program
Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft
Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common
Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE
C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search
Settings\SearchSettings.exe
O4 - HKCU\..\Run: [Pando] "C:\Program Files\Pando
Networks\Pando\Pando.exe" /Minimized
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media
Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows
Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [WindowsWelcomeCenter] rundll32.exe
oobefldr.dll,ShowWelcomeCenter (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program
Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program
Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program
Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
O9 - Extra button: Send to OneNote -
{2670000A-7350-4f3c-8081-5663EE0C6C49} -
C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote -
{2670000A-7350-4f3c-8081-5663EE0C6C49} -
C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O15 - Trusted Zone: http://download.windowsupdate.com
O17 -
HKLM\System\CCS\Services\Tcpip\..\{304AC95F-08AD-4F60-8330-A4C4E10802C6}:
NameServer = 85.255.113.140,85.255.112.157
O17 -
HKLM\System\CS2\Services\Tcpip\..\{304AC95F-08AD-4F60-8330-A4C4E10802C6}:
NameServer = 85.255.113.140,85.255.112.157
O17 -
HKLM\System\CS3\Services\Tcpip\..\{304AC95F-08AD-4F60-8330-A4C4E10802C6}:
NameServer = 85.255.113.140,85.255.112.157
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD}
- C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program
Files\Common Files\Apple\Mobile Device
Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation -
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program
Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation
- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) -
Symantec Corporation - C:\Program Files\Common Files\Symantec
Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program
Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA
Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Symantec Core LC - Unknown owner -
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Windows Tribute Service - Unknown owner -
C:\Windows\system32\kdaoy.exe
O23 - Service: XAudioService - Conexant Systems, Inc. -
C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 9442 bytes


--
tj2030
------------------------------------------------------------------------
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View this thread: http://forums.techarena.in/windows-update/1057902.htm

http://forums.techarena.in
 
RE: Can't download updates! I keep getting error 80244019

Hello tj2030,

See if the solution in this thread helps.

<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=35dc2901-d919-4289-90f1-c2901a79ad63&mid=35dc2901-d919-4289-90f1-c2901a79ad63>


I hope this post is helpful.

Let us know how it works ºut.

Good luck

Ǝиçεl
-=-


"tj2030" wrote:

>
> I have Windows Vista Business and can't download any updates. I get the
> error code 80244019. I also can't get any updates for windows defender
> and get the error 0x80244019. I noticed yesterday in my internet
> protocol version 4 (tcp/ipv4) properties that it was using the following
> DNS server addresses: 85.255.155.140 and 85.255.112.157. I always
> automatically obtain a DNS server address so I think the virus that I
> had on it previously changed that option. I changed it back to
> automatically obtain the DNS address but still have problems. Please
> Help! I've been searching all over for a solution to my problem.
>
> Here's my hijackthis log:
>
> Logfile of Trend Micro HijackThis v2.0.2
> Scan saved at 8:20:45 PM, on 10/19/2008
> Platform: Windows Vista SP1 (WinNT 6.00.1905)
> MSIE: Internet Explorer v7.00 (7.00.6001.18000)
> Boot mode: Normal
>
> Running processes:
> C:\Windows\system32\csrss.exe
> C:\Windows\system32\wininit.exe
> C:\Windows\system32\csrss.exe
> C:\Windows\system32\services.exe
> C:\Windows\system32\lsass.exe
> C:\Windows\system32\lsm.exe
> C:\Windows\system32\winlogon.exe
> C:\Windows\system32\svchost.exe
> C:\Windows\system32\nvvsvc.exe
> C:\Windows\system32\svchost.exe
> C:\Windows\System32\svchost.exe
> C:\Windows\System32\svchost.exe
> C:\Windows\System32\svchost.exe
> C:\Windows\system32\svchost.exe
> C:\Windows\system32\svchost.exe
> C:\Windows\system32\SLsvc.exe
> C:\Windows\system32\svchost.exe
> C:\Windows\system32\rundll32.exe
> C:\Windows\system32\svchost.exe
> C:\Windows\System32\spoolsv.exe
> C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
> C:\Windows\system32\Dwm.exe
> C:\Windows\system32\taskeng.exe
> C:\Windows\Explorer.EXE
> C:\Program Files\Windows Defender\MSASCui.exe
> C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
> C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
> C:\Windows\RtHDVCpl.exe
> C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
> C:\Windows\System32\rundll32.exe
> C:\Program Files\Common Files\Real\Update_OB\realsched.exe
> C:\Program Files\Search Settings\SearchSettings.exe
> C:\Program Files\Pando Networks\Pando\pando.exe
> C:\Program Files\Windows Media Player\wmpnscfg.exe
> C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
> C:\Windows\system32\svchost.exe
> C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
> C:\Program Files\Common Files\Apple\Mobile Device
> Support\bin\AppleMobileDeviceService.exe
> C:\Program Files\Bonjour\mDNSResponder.exe
> C:\Windows\system32\svchost.exe
> C:\Windows\System32\svchost.exe
> C:\Windows\System32\svchost.exe
> C:\Windows\system32\svchost.exe
> C:\Windows\system32\svchost.exe
> C:\Windows\System32\svchost.exe
> C:\Windows\system32\SearchIndexer.exe
> C:\Windows\system32\DRIVERS\xaudio.exe
> C:\Program Files\Windows Media Player\wmpnetwk.exe
> C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
> C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
> C:\Windows\system32\taskeng.exe
> C:\Windows\system32\svchost.exe
> C:\Program Files\Internet Explorer\ieuser.exe
> C:\Program Files\Internet Explorer\iexplore.exe
> C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
> C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
> C:\Program Files\Windows Media Player\wmplayer.exe
> C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
> C:\Windows\system32\wbem\wmiprvse.exe
>
> R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
> about:blank
> R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
> = http://go.microsoft.com/fwlink/?LinkId=54896
> R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
> http://go.microsoft.com/fwlink/?LinkId=54896
> R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
>
> R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
> R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
> R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName
> =
> R3 - URLSearchHook: SearchSettings Class -
> {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search
> Settings\kb127\SearchSettings.dll
> O1 - Hosts: ::1 localhost
> O2 - BHO: Adobe PDF Reader Link Helper -
> {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common
> Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
> O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer -
> {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program
> Files\Real\RealPlayer\rpbrowserrecordplugin.dll
> O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -
> C:\Program Files\Common Files\Symantec
> Shared\coShared\Browser\2.6\coIEPlg.dll
> O2 - BHO: Symantec Intrusion Prevention -
> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -
> C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
> O2 - BHO: Groove GFS Browser Helper -
> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft
> Office\Office12\GrooveShellExtensions.dll
> O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
> C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
> O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D}
> - C:\Program Files\Search Settings\kb127\SearchSettings.dll
> O3 - Toolbar: Show Norton Toolbar -
> {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common
> Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
> O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows
> Defender\MSASCui.exe -hide
> O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program
> Files\Java\jre1.6.0_07\bin\jusched.exe"
> O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software
> Update\HPWuSchd2.exe
> O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
> O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program
> Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
> O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
> Shared\ccApp.exe"
> O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
> O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft
> Office\Office12\GrooveMonitor.exe"
> O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common
> Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
> O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
> Files\QuickTime\QTTask.exe" -atboottime
> O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
> C:\Windows\system32\NvCpl.dll,NvStartup
> O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE
> C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
> O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
> Files\Real\Update_OB\realsched.exe" -osboot
> O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search
> Settings\SearchSettings.exe
> O4 - HKCU\..\Run: [Pando] "C:\Program Files\Pando
> Networks\Pando\Pando.exe" /Minimized
> O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media
> Player\WMPNSCFG.exe
> O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows
> Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
> O4 - HKUS\S-1-5-20\..\Run: [WindowsWelcomeCenter] rundll32.exe
> oobefldr.dll,ShowWelcomeCenter (User 'NETWORK SERVICE')
> O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program
> Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
> O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program
> Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
> O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program
> Files\HP\Digital Imaging\bin\hpqtra08.exe
> O8 - Extra context menu item: E&xport to Microsoft Excel -
> res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
> O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
> C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
> O9 - Extra 'Tools' menuitem: Sun Java Console -
> {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
> Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
> O9 - Extra button: Send to OneNote -
> {2670000A-7350-4f3c-8081-5663EE0C6C49} -
> C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
> O9 - Extra 'Tools' menuitem: S&end to OneNote -
> {2670000A-7350-4f3c-8081-5663EE0C6C49} -
> C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
> O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
> C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
> O13 - Gopher Prefix:
> O15 - Trusted Zone: http://download.windowsupdate.com
> O17 -
> HKLM\System\CCS\Services\Tcpip\..\{304AC95F-08AD-4F60-8330-A4C4E10802C6}:
> NameServer = 85.255.113.140,85.255.112.157
> O17 -
> HKLM\System\CS2\Services\Tcpip\..\{304AC95F-08AD-4F60-8330-A4C4E10802C6}:
> NameServer = 85.255.113.140,85.255.112.157
> O17 -
> HKLM\System\CS3\Services\Tcpip\..\{304AC95F-08AD-4F60-8330-A4C4E10802C6}:
> NameServer = 85.255.113.140,85.255.112.157
> O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD}
> - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
> O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program
> Files\Common Files\Apple\Mobile Device
> Support\bin\AppleMobileDeviceService.exe
> O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation -
> C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
> O23 - Service: Bonjour Service - Apple Inc. - C:\Program
> Files\Bonjour\mDNSResponder.exe
> O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation
> - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
> O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec
> Corporation - C:\Program Files\Common Files\Symantec
> Shared\ccSvcHst.exe
> O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) -
> Symantec Corporation - C:\Program Files\Common Files\Symantec
> Shared\ccSvcHst.exe
> O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program
> Files\Common Files\Symantec Shared\VAScanner\comHost.exe
> O23 - Service: LiveUpdate - Symantec Corporation - C:\Program
> Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
> O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program
> Files\Common Files\Symantec Shared\ccSvcHst.exe
> O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA
> Corporation - C:\Windows\system32\nvvsvc.exe
> O23 - Service: Symantec Core LC - Unknown owner -
> C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
> O23 - Service: Windows Tribute Service - Unknown owner -
> C:\Windows\system32\kdaoy.exe
> O23 - Service: XAudioService - Conexant Systems, Inc. -
> C:\Windows\system32\DRIVERS\xaudio.exe
>
> --
> End of file - 9442 bytes
>
>
> --
> tj2030
> ------------------------------------------------------------------------
> tj2030's Profile: http://forums.techarena.in/members/tj2030.htm
> View this thread: http://forums.techarena.in/windows-update/1057902.htm
>
> http://forums.techarena.in
>
>
 
Re: Can't download updates! I keep getting error 80244019

We do not work with HijackThis logs in public newsgroups.

You've got a WareOut infection (at the very least). Run a /thorough/ check
for hijackware, including posting your hijackthis log to an appropriate
forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjunction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

tj2030 wrote:
> I have Windows Vista Business and can't download any updates. I get the
> error code 80244019. I also can't get any updates for windows defender
> and get the error 0x80244019. I noticed yesterday in my internet
> protocol version 4 (tcp/ipv4) properties that it was using the following
> DNS server addresses: 85.255.155.140 and 85.255.112.157. I always
> automatically obtain a DNS server address so I think the virus that I
> had on it previously changed that option. I changed it back to
> automatically obtain the DNS address but still have problems. Please
> Help! I've been searching all over for a solution to my problem.
>
> Here's my hijackthis log:
<snip>
 
Re: Can't download updates! I keep getting error 80244019


Thank you Engel and PA Bear. Turns out, I scanned my computer with
Spybot - Search and Destroy and it found and fixed 64 malware/spyware
issues. I then restarted and was able to download the updates! I wish I
would have scanned with this program a LONG time ago instead of relying
on just norton and malwarebytes. Thank you so much for your responses
again and take care!


--
tj2030
------------------------------------------------------------------------
tj2030's Profile: http://forums.techarena.in/members/tj2030.htm
View this thread: http://forums.techarena.in/windows-update/1057902.htm

http://forums.techarena.in
 
Re: Can't download updates! I keep getting error 80244019


Thanks for the feedback "tj2030", glad you able to resolve the issue.
-=-

"tj2030" wrote:

>
> Thank you Engel and PA Bear. Turns out, I scanned my computer with
> Spybot - Search and Destroy and it found and fixed 64 malware/spyware
> issues. I then restarted and was able to download the updates! I wish I
> would have scanned with this program a LONG time ago instead of relying
> on just norton and malwarebytes. Thank you so much for your responses
> again and take care!
>
>
> --
> tj2030
> ------------------------------------------------------------------------
> tj2030's Profile: http://forums.techarena.in/members/tj2030.htm
> View this thread: http://forums.techarena.in/windows-update/1057902.htm
>
> http://forums.techarena.in
>
>
 

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