VPN connections on TS server

[SJMP]

Terminal Server 2003. I have routing and remote access configured. I see the
users connect to the server. But when I try to make a remote access
connection back to their machine the entire connection including the client
(remote) machine gets hung. I disconnect the session from the routing and
remote access console, but the remote machine gets hung. The remote machine
is running Vista SP1.

The problem is only on this 1 remote access server (TermServer). My old TS
running windows 2003 sp2 can make the connection fine.

Any idea? I am trying to look through group policy to see if something is
blocking this connection from working properly

Thanks,
SJMP

 

[Jeff Pitsch]

Re: VPN connections on TS server

Why is terminal services on this machine? Have you posted to the
appropriate forums for routing and remote access as well? It may not be
a termserv issue on the client end but a routing issue.

Jeff Pitsch
Microsoft MVP - Terminal Services

SJMP wrote:
> Terminal Server 2003. I have routing and remote access configured. I see the
> users connect to the server. But when I try to make a remote access
> connection back to their machine the entire connection including the client
> (remote) machine gets hung. I disconnect the session from the routing and
> remote access console, but the remote machine gets hung. The remote machine
> is running Vista SP1.
>
> The problem is only on this 1 remote access server (TermServer). My old TS
> running windows 2003 sp2 can make the connection fine.
>
> Any idea? I am trying to look through group policy to see if something is
> blocking this connection from working properly
>
> Thanks,
> SJMP
>

 

[SJMP]

Re: VPN connections on TS server

It is a TS. I also let users connect via routing and remote access so I can
work remotely on their machine.

Where in group policy do you set up all the Terminal server options. I think
I must of disabled something.

"Jeff Pitsch" wrote:

> Why is terminal services on this machine? Have you posted to the
> appropriate forums for routing and remote access as well? It may not be
> a termserv issue on the client end but a routing issue.
>
> Jeff Pitsch
> Microsoft MVP - Terminal Services
>
> SJMP wrote:
> > Terminal Server 2003. I have routing and remote access configured. I see the
> > users connect to the server. But when I try to make a remote access
> > connection back to their machine the entire connection including the client
> > (remote) machine gets hung. I disconnect the session from the routing and
> > remote access console, but the remote machine gets hung. The remote machine
> > is running Vista SP1.
> >
> > The problem is only on this 1 remote access server (TermServer). My old TS
> > running windows 2003 sp2 can make the connection fine.
> >
> > Any idea? I am trying to look through group policy to see if something is
> > blocking this connection from working properly
> >
> > Thanks,
> > SJMP
> >
>

 

[Jeff Pitsch]

Re: VPN connections on TS server

termserv settings are under hklm/hkcu/admin templates/windows
components/terminal services

Jeff Pitsch
Microsoft MVP - Terminal Services

SJMP wrote:
> It is a TS. I also let users connect via routing and remote access so I can
> work remotely on their machine.
>
> Where in group policy do you set up all the Terminal server options. I think
> I must of disabled something.
>
> "Jeff Pitsch" wrote:
>
>> Why is terminal services on this machine? Have you posted to the
>> appropriate forums for routing and remote access as well? It may not be
>> a termserv issue on the client end but a routing issue.
>>
>> Jeff Pitsch
>> Microsoft MVP - Terminal Services
>>
>> SJMP wrote:
>>> Terminal Server 2003. I have routing and remote access configured. I see the
>>> users connect to the server. But when I try to make a remote access
>>> connection back to their machine the entire connection including the client
>>> (remote) machine gets hung. I disconnect the session from the routing and
>>> remote access console, but the remote machine gets hung. The remote machine
>>> is running Vista SP1.
>>>
>>> The problem is only on this 1 remote access server (TermServer). My old TS
>>> running windows 2003 sp2 can make the connection fine.
>>>
>>> Any idea? I am trying to look through group policy to see if something is
>>> blocking this connection from working properly
>>>
>>> Thanks,
>>> SJMP
>>>

 

[SJMP]

Re: VPN connections on TS server

thanks

"Jeff Pitsch" wrote:

> termserv settings are under hklm/hkcu/admin templates/windows
> components/terminal services
>
> Jeff Pitsch
> Microsoft MVP - Terminal Services
>
> SJMP wrote:
> > It is a TS. I also let users connect via routing and remote access so I can
> > work remotely on their machine.
> >
> > Where in group policy do you set up all the Terminal server options. I think
> > I must of disabled something.
> >
> > "Jeff Pitsch" wrote:
> >
> >> Why is terminal services on this machine? Have you posted to the
> >> appropriate forums for routing and remote access as well? It may not be
> >> a termserv issue on the client end but a routing issue.
> >>
> >> Jeff Pitsch
> >> Microsoft MVP - Terminal Services
> >>
> >> SJMP wrote:
> >>> Terminal Server 2003. I have routing and remote access configured. I see the
> >>> users connect to the server. But when I try to make a remote access
> >>> connection back to their machine the entire connection including the client
> >>> (remote) machine gets hung. I disconnect the session from the routing and
> >>> remote access console, but the remote machine gets hung. The remote machine
> >>> is running Vista SP1.
> >>>
> >>> The problem is only on this 1 remote access server (TermServer). My old TS
> >>> running windows 2003 sp2 can make the connection fine.
> >>>
> >>> Any idea? I am trying to look through group policy to see if something is
> >>> blocking this connection from working properly
> >>>
> >>> Thanks,
> >>> SJMP
> >>>
>

 

[George Yin]

RE: VPN connections on TS server

Hello,

You can try typing "rsop" (without the quotation marks) in the Run dialog
box, on the RRAS server and on the remote user's computer, to see if any
group policies relating to Terminal Services have been applied.

Additionally, would you please do some more tests to narrow down the
problem?

Test 1.
=====

You mentioned that you have another RRAS server, would you please try
asking the remote user log on to that RRAS server to see if you can RDP to
the user's computer from that server?

Test 2.
=====

Does this problem happen to only one remote user's computer or to all
remote users' computers?

Would you please try RDP to an internal computer on the same internal
network to see how it goes?

Test 3.
=====

If possible, would you please try allowing only one user to remote connect
to this RRAS server and then see if you can RDP to this remote user's
computer?

Sincerely,
George Yin
Microsoft Online Support
Microsoft Global Technical Support Center

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[George Yin]

Re: VPN connections on TS server

Hello,

I am just writing to see how everything is going. If you have any updates
or need any further assistance on this issue, please feel free to let me
know. I am glad to be of assistance.

Sincerely,
George Yin
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.