P
Phil
Guest
A neighbor is having a strange problem with his PC as described below:
"My computer is a Dell Dimension DIM 3000, with an Intel Pentium processor
@2.80 GHz & w/ 2 GB RAM The Operating System is Windows XP, SP3 Windows
"Defender" and AVG Anti virus have been active for a long time.
Over time, my computer began taking longer and longer to boot up & to load
any programs. It then began rather frequently locking up to the point that
it would not shut down normally, and the only way to get re-started was to
unplug the computer, then re-start. After re-booting, it would run as above
for a while, then freeze up again.
CCleaner, Spybot, UWClean, and PC Pitstop were run and many loose ends
corrected and unnecessary things eliminated. Some problems still existed,
so Windows Repair was run and SP's 1,2,&3 re-installed. NOW, the computer
boots and runs quite well except that occasionally the Internet Explorer,
the Earthlink Mailbox Icon, and any icons in the "Quick Launch Toolbar" will
become inactive (right clicking on the icon and choosing "properties" shows
them to be "Not a valid shortcut".
Re-booting the computer eliminates the problem for an indefinite time,
sometimes for several hours, sometimes for a few minutes."
Any help appreciated. Thanks.
Phil B.
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"My computer is a Dell Dimension DIM 3000, with an Intel Pentium processor
@2.80 GHz & w/ 2 GB RAM The Operating System is Windows XP, SP3 Windows
"Defender" and AVG Anti virus have been active for a long time.
Over time, my computer began taking longer and longer to boot up & to load
any programs. It then began rather frequently locking up to the point that
it would not shut down normally, and the only way to get re-started was to
unplug the computer, then re-start. After re-booting, it would run as above
for a while, then freeze up again.
CCleaner, Spybot, UWClean, and PC Pitstop were run and many loose ends
corrected and unnecessary things eliminated. Some problems still existed,
so Windows Repair was run and SP's 1,2,&3 re-installed. NOW, the computer
boots and runs quite well except that occasionally the Internet Explorer,
the Earthlink Mailbox Icon, and any icons in the "Quick Launch Toolbar" will
become inactive (right clicking on the icon and choosing "properties" shows
them to be "Not a valid shortcut".
Re-booting the computer eliminates the problem for an indefinite time,
sometimes for several hours, sometimes for a few minutes."
Any help appreciated. Thanks.
Phil B.
--