304 usb keyboard error

[M.L.]

I'm posting on behalf of a friend who is getting a 301 keyboard error
upon booting with the native USB keyboard on her Compaq XP desktop.
She purchased a PS/2 keyboard and it works fine, but she highly
prefers her Compaq USB keyboard and wants to get it working as it did
before. Any troubleshooting assistance will be appreciated. Thanks.

 

[Malke]

Re: 304 usb keyboard error

M.L. wrote:

> I'm posting on behalf of a friend who is getting a 301 keyboard error
> upon booting with the native USB keyboard on her Compaq XP desktop.
> She purchased a PS/2 keyboard and it works fine, but she highly
> prefers her Compaq USB keyboard and wants to get it working as it did
> before. Any troubleshooting assistance will be appreciated. Thanks.

Does another USB keyboard work?

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

 

[M.L.]

Re: 304 usb keyboard error

>> I'm posting on behalf of a friend who is getting a 301 keyboard error
>> upon booting with the native USB keyboard on her Compaq XP desktop.
>> She purchased a PS/2 keyboard and it works fine, but she highly
>> prefers her Compaq USB keyboard and wants to get it working as it did
>> before. Any troubleshooting assistance will be appreciated. Thanks.
>
>Does another USB keyboard work?

I had planned on doing that as one of my last recourses (the other
being to buy a USB-to-PS/2 adapter), but I was hoping I would find a
solution that didn't involve making a purchase first.

 

[Malke]

Re: 304 usb keyboard error

M.L. wrote:

>>> I'm posting on behalf of a friend who is getting a 301 keyboard error
>>> upon booting with the native USB keyboard on her Compaq XP desktop.
>>> She purchased a PS/2 keyboard and it works fine, but she highly
>>> prefers her Compaq USB keyboard and wants to get it working as it did
>>> before. Any troubleshooting assistance will be appreciated. Thanks.
>>
>>Does another USB keyboard work?
>
> I had planned on doing that as one of my last recourses (the other
> being to buy a USB-to-PS/2 adapter), but I was hoping I would find a
> solution that didn't involve making a purchase first.

She can borrow a keyboard from a friend. Or she can just buy a cheap USB
keyboard. I have a very nice one from Logitech that cost $14, so this is no
big deal. Another thing to try is to connect the questionable keyboard to a
different computer and see if it works there, but I think swapping out
keyboards on the original machine is a more definitive test.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

 

[M.L.]

Re: 304 usb keyboard error

>>>> I'm posting on behalf of a friend who is getting a 301 keyboard error
>>>> upon booting with the native USB keyboard on her Compaq XP desktop.
>>>> She purchased a PS/2 keyboard and it works fine, but she highly
>>>> prefers her Compaq USB keyboard and wants to get it working as it did
>>>> before. Any troubleshooting assistance will be appreciated. Thanks.
>>>
>>>Does another USB keyboard work?
>>
>> I had planned on doing that as one of my last recourses (the other
>> being to buy a USB-to-PS/2 adapter), but I was hoping I would find a
>> solution that didn't involve making a purchase first.
>
>She can borrow a keyboard from a friend. Or she can just buy a cheap USB
>keyboard. I have a very nice one from Logitech that cost $14, so this is no
>big deal. Another thing to try is to connect the questionable keyboard to a
>different computer and see if it works there, but I think swapping out
>keyboards on the original machine is a more definitive test.

Thanks. I'll try both your recommendations, and if necessary, will try
the adapter solution too.