Re: Directory or file cannot be created
"MowGreen [MVP]" wrote:
> Kent wrote:
>
> > I cannot get any update to install. XP Pro, trying to get sp3 and lots of
> > security updates. I can download, run. They unpack, give me the eula choice
> > and then fail with "Directory or file cannot be created". I have done the
> > kb943144 reregistration to no avail. This has been going on for some time,
> > predating the sp3 release.
>
> How much free space is available on the drive ?
> What is the installed antivirus/security suite ?
>
> Please try installing one of the downloaded updates again. When it fails
> to install, open the WindowsUpdate.log located in WINDOWS
> Start > Run > type in
> windowsupdate.log
> Click OK or press Enter
>
> Scroll all the way to the bottom for the most recent entries to the log.
> Copy and paste at least the last 50 or so lines into your reply, Kent.
>
>
> MowGreen [MVP 2003-2009]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
Thanks,
I have 125 gigs free on the hard drive.
McAfee total protection service 4.7.0.538 Patch 003a
Here are a few from Windows Update fatals:0x80070052 and 0x8024200b
2008-10-23 14:54:10:502 1180 124 Handler Attempting to create remote handler
process as CASAFLORA\kkratz in session 0
2008-10-23 14:54:10:940 1180 124 DnldMgr Preparing update for install,
updateId = {9DFF6D69-0207-4551-9A47-5388551333A0}.100.
2008-10-23 14:54:11:065 6060 b54 Misc =========== Logging initialized
(build: 7.2.6001.784, tz: -0500) ===========
2008-10-23 14:54:11:065 6060 b54 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2008-10-23 14:54:11:065 6060 b54 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-10-23 14:54:11:049 6060 b54 Handler :::::::::::::
2008-10-23 14:54:11:065 6060 b54 Handler :: START :: Handler: Windows Patch
Install
2008-10-23 14:54:11:065 6060 b54 Handler :::::::::
2008-10-23 14:54:11:065 6060 b54 Handler : Updates to install = 1
2008-10-23 14:54:11:065 6060 b54 Handler : Installing update
{9DFF6D69-0207-4551-9A47-5388551333A0}.100
2008-10-23 14:54:11:065 6060 884 Handler Installing with parameters=-q -z
-er,
sandbox=C:\WINDOWS\SoftwareDistribution\Download\d78980f289ff5cbd790156e5d1e92d28.
2008-10-23 14:54:17:659 6060 884 Handler Install completed with 0x80070052.
2008-10-23 14:54:17:659 6060 b54 Handler FATAL: UH: 0x80070052:
InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate
2008-10-23 14:54:17:659 6060 b54 Handler : WARNING: Install completed:
result type = 0x0, installer error = True, error = 0x80070052, disabled until
reboot = No, reboot required = No
2008-10-23 14:54:17:659 6060 b54 Handler FATAL: UH: 0x8024200b:
HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
2008-10-23 14:54:17:659 1180 1594 AU >>## RESUMED ## AU: Installing update
[UpdateId = {E195380D-E1CE-4DB6-AD8E-F7B3884335D0}]
2008-10-23 14:54:17:659 6060 b54 Handler :::::::::
2008-10-23 14:54:17:659 1180 1594 AU # WARNING: Install failed, error =
0x80070052 / 0x80070052
2008-10-23 14:54:17:659 6060 b54 Handler :: END :: Handler: Windows Patch
Install
2008-10-23 14:54:17:659 6060 b54 Handler :::::::::::::
2008-10-23 14:54:17:846 1180 124 DnldMgr Preparing update for install,
updateId = {E21709F8-D703-4FF3-B062-809CEFA57B75}.103.
2008-10-23 14:54:17:846 6060 12a8 Handler :::::::::::::
2008-10-23 14:54:17:846 6060 12a8 Handler :: START :: Handler: Windows
Patch Install
2008-10-23 14:54:17:846 6060 12a8 Handler :::::::::
2008-10-23 14:54:17:846 6060 12a8 Handler : Updates to install = 1
2008-10-23 14:54:17:846 6060 12a8 Handler : Installing update
{E21709F8-D703-4FF3-B062-809CEFA57B75}.103
2008-10-23 14:54:17:846 6060 15a8 Handler Installing with parameters=-q -z
-er,
sandbox=C:\WINDOWS\SoftwareDistribution\Download\f3174104a45ae9b1276d8609df91dcb9.
2008-10-23 14:54:22:674 1180 11b4 Report REPORT EVENT:
{659859A8-31E9-489F-B4E7-1B13DA102E6B} 2008-10-23
14:54:17:674-0500 1 182 101 {E195380D-E1CE-4DB6-AD8E-F7B3884335D0} 100 80070052 AutomaticUpdates Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070052: Security Update for Windows XP (KB954154).
2008-10-23 14:55:01:065 6060 15a8 Handler Install completed with 0x80070052.
2008-10-23 14:55:01:065 6060 12a8 Handler FATAL: UH: 0x80070052:
InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate
2008-10-23 14:55:01:065 1180 1594 AU >>## RESUMED ## AU: Installing update
[UpdateId = {1D15F829-5844-49B4-9518-AC5A91E12BCB}]
2008-10-23 14:55:01:065 6060 12a8 Handler : WARNING: Install completed:
result type = 0x0, installer error = True, error = 0x80070052, disabled until
reboot = No, reboot required = No
2008-10-23 14:55:01:065 1180 1594 AU # WARNING: Install failed, error =
0x80070052 / 0x80070052
2008-10-23 14:55:01:065 6060 12a8 Handler FATAL: UH: 0x8024200b:
HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
2008-10-23 14:55:01:065 6060 12a8 Handler :::::::::
2008-10-23 14:55:01:081 6060 12a8 Handler :: END :: Handler: Windows
Patch Install
2008-10-23 14:55:01:081 6060 12a8 Handler :::::::::::::
2008-10-23 14:55:01:081 1180 124 DnldMgr Preparing update for install,
updateId = {7F435586-D50F-439A-BDCA-2F16A4924CBE}.101.
2008-10-23 14:55:01:081 6060 b54 Handler :::::::::::::
2008-10-23 14:55:01:081 6060 b54 Handler :: START :: Handler: Windows Patch
Install
2008-10-23 14:55:01:081 6060 b54 Handler :::::::::
2008-10-23 14:55:01:081 6060 b54 Handler : Updates to install = 1
2008-10-23 14:55:01:081 6060 b54 Handler : Installing update
{7F435586-D50F-439A-BDCA-2F16A4924CBE}.101
2008-10-23 14:55:01:081 6060 d20 Handler Installing with parameters=-q -z
-er,
sandbox=C:\WINDOWS\SoftwareDistribution\Download\ad744bdeedce85bf37a096f34577ff3a.
2008-10-23 14:55:06:081 1180 11b4 Report REPORT EVENT:
{F208A63F-409D-423B-B465-F583324044AD} 2008-10-23
14:55:01:081-0500 1 182 101 {1D15F829-5844-49B4-9518-AC5A91E12BCB} 103 80070052 AutomaticUpdates Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070052: Security Update for Windows XP (KB938464).
2008-10-23 14:55:07:831 6060 d20 Handler Install completed with 0x80070052.
2008-10-23 14:55:07:831 6060 b54 Handler FATAL: UH: 0x80070052:
InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate
2008-10-23 14:55:07:831 6060 b54 Handler : WARNING: Install completed:
result type = 0x0, installer error = True, error = 0x80070052, disabled until
reboot = No, reboot required = No
2008-10-23 14:55:07:831 6060 b54 Handler FATAL: UH: 0x8024200b:
HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
2008-10-23 14:55:07:831 6060 b54 Handler :::::::::
2008-10-23 14:55:07:831 6060 b54 Handler :: END :: Handler: Windows Patch
Install
2008-10-23 14:55:07:831 6060 b54 Handler :::::::::::::
2008-10-23 14:55:07:846 1180 1594 AU >>## RESUMED ## AU: Installing update
[UpdateId = {D5EADB3B-4FD7-4087-8B9D-4ACB2B41210E}]
2008-10-23 14:55:07:846 1180 1594 AU # WARNING: Install failed, error =
0x80070052 / 0x80070052
2008-10-23 14:55:07:846 1180 124 DnldMgr Preparing update for install,
updateId = {073D027A-2183-49A6-B56F-7389AACA4F4B}.104.
2008-10-23 14:55:07:862 6060 12d0 Handler :::::::::::::
2008-10-23 14:55:07:862 6060 12d0 Handler :: START :: Handler: Windows
Patch Install
2008-10-23 14:55:07:862 6060 12d0 Handler :::::::::
2008-10-23 14:55:07:862 6060 12d0 Handler : Updates to install = 1
2008-10-23 14:55:07:862 6060 12d0 Handler : Installing update
{073D027A-2183-49A6-B56F-7389AACA4F4B}.104
2008-10-23 14:55:07:862 6060 1734 Handler Installing with parameters=-q -z
-er,
sandbox=C:\WINDOWS\SoftwareDistribution\Download\66004d0acd607f44c08ee787c065c450.
2008-10-23 14:55:12:846 1180 11b4 Report REPORT EVENT:
{8387E4D4-3E41-4EAA-BB1E-F1C380AB9A5D} 2008-10-23
14:55:07:846-0500 1 182 101 {D5EADB3B-4FD7-4087-8B9D-4ACB2B41210E} 109 80070052 AutomaticUpdates Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070052: Security Update for Windows XP (KB951748).
2008-10-23 14:55:13:331 6060 1734 Handler Install completed with 0x80070052.
2008-10-23 14:55:13:331 6060 12d0 Handler FATAL: UH: 0x80070052:
InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate
2008-10-23 14:55:13:331 1180 1594 AU >>## RESUMED ## AU: Installing update
[UpdateId = {973E334F-2ABA-4DE2-B51B-EFB975992C1A}]
2008-10-23 14:55:13:331 1180 1594 AU # WARNING: Install failed, error =
0x80070052 / 0x80070052
2008-10-23 14:55:13:331 6060 12d0 Handler : WARNING: Install completed:
result type = 0x0, installer error = True, error = 0x80070052, disabled until
reboot = No, reboot required = No
2008-10-23 14:55:13:331 6060 12d0 Handler FATAL: UH: 0x8024200b:
HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
2008-10-23 14:55:13:331 6060 12d0 Handler :::::::::
2008-10-23 14:55:13:331 6060 12d0 Handler :: END :: Handler: Windows
Patch Install
2008-10-23 14:55:13:331 6060 12d0 Handler :::::::::::::
2008-10-23 14:55:13:362 1180 124 DnldMgr WARNING: Preparing update for
install, updateId = {1D50EC11-98A5-4E57-BC69-F43C5686B0D6}.103 (using payload
from revision 102).
2008-10-23 14:55:13:378 6060 12a8 Handler :::::::::::::
2008-10-23 14:55:13:378 6060 12a8 Handler :: START :: Handler: Windows
Patch Install
2008-10-23 14:55:13:378 6060 12a8 Handler :::::::::
2008-10-23 14:55:13:378 6060 12a8 Handler : Updates to install = 1
2008-10-23 14:55:13:378 6060 12a8 Handler : Installing update
{1D50EC11-98A5-4E57-BC69-F43C5686B0D6}.103
2008-10-23 14:55:13:378 6060 4f4 Handler Installing with parameters=-q -z
-er,
sandbox=C:\WINDOWS\SoftwareDistribution\Download\f284c51bc773fdc3beed16bd896ea25d.
2008-10-23 14:55:18:331 1180 11b4 Report REPORT EVENT:
{7A5F8E1A-92D7-482B-A841-85076324ABCB} 2008-10-23
14:55:13:331-0500 1 182 101 {973E334F-2ABA-4DE2-B51B-EFB975992C1A} 104 80070052 AutomaticUpdates Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070052: Security Update for Outlook Express for Windows XP
(KB951066).
2008-10-23 14:55:18:831 6060 4f4 Handler Install completed with 0x80070052.
2008-10-23 14:55:18:831 6060 12a8 Handler FATAL: UH: 0x80070052:
InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate
2008-10-23 14:55:18:831 1180 1594 AU >>## RESUMED ## AU: Installing update
[UpdateId = {8079EF5C-B355-4C65-8888-8D708BEB2D87}]
2008-10-23 14:55:18:831 6060 12a8 Handler : WARNING: Install completed:
result type = 0x0, installer error = True, error = 0x80070052, disabled until
reboot = No, reboot required = No
2008-10-23 14:55:18:831 6060 12a8 Handler FATAL: UH: 0x8024200b:
HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
2008-10-23 14:55:18:831 6060 12a8 Handler :::::::::
2008-10-23 14:55:18:831 6060 12a8 Handler :: END :: Handler: Windows
Patch Install
2008-10-23 14:55:18:831 6060 12a8 Handler :::::::::::::
2008-10-23 14:55:18:831 1180 1594 AU # WARNING: Install failed, error =
0x80070052 / 0x80070052
2008-10-23 14:55:18:878 1180 124 DnldMgr Preparing update for install,
updateId = {548F2EA3-6811-4585-8761-40696DE555FE}.102.
2008-10-23 14:55:18:893 6060 b54 Handler :::::::::::::
2008-10-23 14:55:18:893 6060 b54 Handler :: START :: Handler: Windows Patch
Install
2008-10-23 14:55:18:893 6060 b54 Handler :::::::::
2008-10-23 14:55:18:893 6060 b54 Handler : Updates to install = 1
2008-10-23 14:55:18:893 6060 b54 Handler : Installing update
{548F2EA3-6811-4585-8761-40696DE555FE}.102
2008-10-23 14:55:18:893 6060 1728 Handler Installing with parameters=-q -z
-er,
sandbox=C:\WINDOWS\SoftwareDistribution\Download\42bdf2dd6f3cb2280ad31b41b6c04cff.
2008-10-23 14:55:23:831 1180 11b4 Report REPORT EVENT:
{F29D1672-1E04-4253-962C-8B582963A4C9} 2008-10-23
14:55:18:831-0500 1 182 101 {8079EF5C-B355-4C65-8888-8D708BEB2D87} 103 80070052 AutomaticUpdates Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070052: Update for Windows XP (KB952287).
2008-10-23 14:55:30:565 6060 1728 Handler Install completed with 0x80070052.
2008-10-23 14:55:30:565 6060 b54 Handler FATAL: UH: 0x80070052:
InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate
2008-10-23 14:55:30:565 1180 1594 AU >>## RESUMED ## AU: Installing update
[UpdateId = {C549AD65-F3B3-42E6-B0D7-6FE55576F2BB}]
2008-10-23 14:55:30:565 6060 b54 Handler : WARNING: Install completed:
result type = 0x0, installer error = True, error = 0x80070052, disabled until
reboot = No, reboot required = No
2008-10-23 14:55:30:565 1180 1594 AU # WARNING: Install failed, error =
0x80070052 / 0x80070052
2008-10-23 14:55:30:565 6060 b54 Handler FATAL: UH: 0x8024200b:
HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates
2008-10-23 14:55:30:565 6060 b54 Handler :::::::::
2008-10-23 14:55:30:565 6060 b54 Handler :: END :: Handler: Windows Patch
Install