Cannot boot problem

  • Thread starter Thread starter Michael
  • Start date Start date
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Michael

Guest
Hello:
I am using Windows XP Home Edition Service Pak 2.
What I try to boot, the black screen with the Windows log appears then the
laptop keeps rebooting.
I have been able to boot in Safe Mode, but not in the Last Known Good Config.
When I selected Disable automatic restart on system failure, it gave an
error message of 00000
Yours in hope
 
Re: Cannot boot problem

Michael, if you are able to boot into Safe Mode then try a system
restore. Start>All Programs>Accessories>System Tools>System Restore
"Michael" <Michael@discussions.microsoft.com> wrote in message
news:B69682C8-CF3B-46B1-A918-8782FA64AFBD@microsoft.com...
> Hello:
> I am using Windows XP Home Edition Service Pak 2.
> What I try to boot, the black screen with the Windows log appears then the
> laptop keeps rebooting.
> I have been able to boot in Safe Mode, but not in the Last Known Good
> Config.
> When I selected Disable automatic restart on system failure, it gave an
> error message of 00000
> Yours in hope
 
Re: Cannot boot problem

Michael, check here for possible solutions to C000021a Stop Error.
http://kadaitcha.cx/xp/stop_error.html#0xC000021A



"Michael" <Michael@discussions.microsoft.com> wrote in message
news:F5DC9D2E-8390-4453-8AC0-8594E8606F3D@microsoft.com...
> Hi Barry
> Thank you for your advice, much appreciated.
> What I did yesterday, after writing this message, is I opened windows in
> the
> Directory Services Restore Mode and did a System Restore to 10/21 and it
> worked fine.
> I am not sure though what the problem was since I did not download or
> delete
> any applications lately.
> Yesterday when I tried to boot using Disable automatic restart on system
> failure, I got the following message
> STOP: C000021a (fatal system error) the window logon process system
> terminated unexpectedly with a status of 0xc000005. The system has been
> shut
> down.
> I am wondering what that means and why I had this problem.?
> I ran scan disk from the Command Prompt and via My computer, but no errors
> came back.
> Should I do anything else?
> Thanks
>
>
> "Rich Barry" wrote:
>
>> Michael, if you are able to boot into Safe Mode then try a system
>> restore. Start>All Programs>Accessories>System Tools>System Restore
>> "Michael" <Michael@discussions.microsoft.com> wrote in message
>> news:B69682C8-CF3B-46B1-A918-8782FA64AFBD@microsoft.com...
>> > Hello:
>> > I am using Windows XP Home Edition Service Pak 2.
>> > What I try to boot, the black screen with the Windows log appears then
>> > the
>> > laptop keeps rebooting.
>> > I have been able to boot in Safe Mode, but not in the Last Known Good
>> > Config.
>> > When I selected Disable automatic restart on system failure, it gave
>> > an
>> > error message of 00000
>> > Yours in hope
>>
>>
>>
 
Re: Cannot boot problem

Hi Barry
Thank you for your advice, much appreciated.
What I did yesterday, after writing this message, is I opened windows in the
Directory Services Restore Mode and did a System Restore to 10/21 and it
worked fine.
I am not sure though what the problem was since I did not download or delete
any applications lately.
Yesterday when I tried to boot using Disable automatic restart on system
failure, I got the following message
STOP: C000021a (fatal system error) the window logon process system
terminated unexpectedly with a status of 0xc000005. The system has been shut
down.
I am wondering what that means and why I had this problem.?
I ran scan disk from the Command Prompt and via My computer, but no errors
came back.
Should I do anything else?
Thanks


"Rich Barry" wrote:

> Michael, if you are able to boot into Safe Mode then try a system
> restore. Start>All Programs>Accessories>System Tools>System Restore
> "Michael" <Michael@discussions.microsoft.com> wrote in message
> news:B69682C8-CF3B-46B1-A918-8782FA64AFBD@microsoft.com...
> > Hello:
> > I am using Windows XP Home Edition Service Pak 2.
> > What I try to boot, the black screen with the Windows log appears then the
> > laptop keeps rebooting.
> > I have been able to boot in Safe Mode, but not in the Last Known Good
> > Config.
> > When I selected Disable automatic restart on system failure, it gave an
> > error message of 00000
> > Yours in hope
>
>
>
 
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