System won't shut down

[Guus Ellenkamp]

I have a server which shows a user desktop background. The user logged off,
but the logoff process does not seem to complete. I can access all the
server functions, including remote computer management. However, it refuses
to accept a shutdown command remotely (and locally I cannot issue it of
course). I don't like to hard reset this server of course. The shutdown
command seems to return error 15, which is displayed in a dialog box when
trying to shutdown through computer management console. Please advise.

 

[Keith Wilcox]

RE: System won't shut down

Hi Guus,

Just to be clear in my own mind, presumably you have tried the following:
1) Press Ctrl-Alt-Del to get the logon screen (locally), where a domain
Administrator would then be able to complete the log-off process, or
2) Remotely, from a command prompt (and again, as a domain Administrator,
ideally from another server), the command:
shutdown.exe /r /f /m \\SERVER
[where SERVER is the name of the server that won't shut down].
3) Or, can you use Remote Desktop (C:\windows\system32\mstsc.exe in Windows
XP Pro) to log onto the server and shut it down from there?

Kind regards,
Keith


"Guus Ellenkamp" wrote:

> I have a server which shows a user desktop background. The user logged off,
> but the logoff process does not seem to complete. I can access all the
> server functions, including remote computer management. However, it refuses
> to accept a shutdown command remotely (and locally I cannot issue it of
> course). I don't like to hard reset this server of course. The shutdown
> command seems to return error 15, which is displayed in a dialog box when
> trying to shutdown through computer management console. Please advise.
>
>
>