email retreival comcast/smartzone

[mmason]

Comcast is our internet provider and recently changed its email server to
smartzone.We cannot retreive email as the folloeing message occurs " serv 32
casued an invalid page fault in modulemsncrt.dill at 017f:7800c9d3. We did
not have this problem until the server downladed the email program.
Solutions? is this incompatability with windows 98?

 

[PA Bear [MS MVP]]

Re: email retreival comcast/smartzone

"modulemsncrt" is not a valid Windows DLL (let alone a known dill pickle).
Either carefully repost the verbatim error message or contact Comcast
Support.

Can you access your email account via the web-mail page after logging in at
https://login.comcast.net/ ??
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

mmason wrote:
> Comcast is our internet provider and recently changed its email server to
> smartzone.We cannot retreive email as the folloeing message occurs " serv
> 32 casued an invalid page fault in modulemsncrt.dill at 017f:7800c9d3. We
> did not have this problem until the server downladed the email program.
> Solutions? is this incompatability with windows 98?

 

[PCR]

Re: email retreival comcast/smartzone

PA Bear [MS MVP] wrote:
| "modulemsncrt" is not a valid Windows DLL (let alone a known dill
| pickle). Either carefully repost the verbatim error message or
| contact Comcast Support.

I confirm there is no dill pickle exactly like that in a normal Win98SE,
IE6 SP1, fully Windows Updated machine. Could he mean this
instead...?...

MSVCRT.DLL
Desc: Microsoft (R) C Runtime Library
Loc: C:\WINDOWS\SYSTEM
Size: 278,581 bytes
Mod: Thursday, April 06, 2000 08:10:40 PM
Ver: 6.00.8797.0

| Can you access your email account via the web-mail page after logging
| in at https://login.comcast.net/ ??
| --
| ~Robear Dyer (PA Bear)
| MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
| AumHa VSOP & Admin http://aumha.net
| DTS-L http://dts-l.net/
|
| mmason wrote:
|> Comcast is our internet provider and recently changed its email
|> server to smartzone.We cannot retreive email as the folloeing
|> message occurs " serv 32 casued an invalid page fault in
|> modulemsncrt.dill at 017f:7800c9d3. We did not have this problem
|> until the server downladed the email program. Solutions? is this
|> incompatability with windows 98?

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net

 

[PA Bear [MS MVP]]

Re: email retreival comcast/smartzone

I dunno, my CrystalBall© is still in the shop for repairs...

PCR wrote:
> PA Bear [MS MVP] wrote:
>> "modulemsncrt" is not a valid Windows DLL (let alone a known dill
>> pickle). Either carefully repost the verbatim error message or
>> contact Comcast Support.
>
> I confirm there is no dill pickle exactly like that in a normal Win98SE,
> IE6 SP1, fully Windows Updated machine. Could he mean this
> instead...?...
>
> MSVCRT.DLL
> Desc: Microsoft (R) C Runtime Library
> Loc: C:\WINDOWS\SYSTEM
> Size: 278,581 bytes
> Mod: Thursday, April 06, 2000 08:10:40 PM
> Ver: 6.00.8797.0
>
>> Can you access your email account via the web-mail page after logging
>> in at https://login.comcast.net/ ??
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> mmason wrote:
>>> Comcast is our internet provider and recently changed its email
>>> server to smartzone.We cannot retreive email as the folloeing
>>> message occurs " serv 32 casued an invalid page fault in
>>> modulemsncrt.dill at 017f:7800c9d3. We did not have this problem
>>> until the server downladed the email program. Solutions? is this
>>> incompatability with windows 98?

 

[PCR]

Re: email retreival comcast/smartzone

PA Bear [MS MVP] wrote:
| I dunno, my CrystalBall© is still in the shop for repairs...

All right. But it tasted just about right to me & had a crunch! AOL once
had a problem like that too, & the solution was to contact them...

http://support.microsoft.com/default.aspx?scid=kb;en-us;191621&Product=w98
Err Msg: WAOL Caused an Invalid Page Fault in Module MSVCRT.DLL

| PCR wrote:
|> PA Bear [MS MVP] wrote:
|>> "modulemsncrt" is not a valid Windows DLL (let alone a known dill
|>> pickle). Either carefully repost the verbatim error message or
|>> contact Comcast Support.
|>
|> I confirm there is no dill pickle exactly like that in a normal
|> Win98SE, IE6 SP1, fully Windows Updated machine. Could he mean this
|> instead...?...
|>
|> MSVCRT.DLL
|> Desc: Microsoft (R) C Runtime Library
|> Loc: C:\WINDOWS\SYSTEM
|> Size: 278,581 bytes
|> Mod: Thursday, April 06, 2000 08:10:40 PM
|> Ver: 6.00.8797.0
|>
|>> Can you access your email account via the web-mail page after
|>> logging in at https://login.comcast.net/ ??
|>> --
|>> ~Robear Dyer (PA Bear)
|>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
|>> AumHa VSOP & Admin http://aumha.net
|>> DTS-L http://dts-l.net/
|>>
|>> mmason wrote:
|>>> Comcast is our internet provider and recently changed its email
|>>> server to smartzone.We cannot retreive email as the folloeing
|>>> message occurs " serv 32 casued an invalid page fault in
|>>> modulemsncrt.dill at 017f:7800c9d3. We did not have this problem
|>>> until the server downladed the email program. Solutions? is this
|>>> incompatability with windows 98?

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net

 

[glee]

Re: email retreival comcast/smartzone

"mmason" <mmason@discussions.microsoft.com> wrote in message
news:8EF44F14-92B9-4ECE-BECD-7821C0249CBE@microsoft.com...
> Comcast is our internet provider and recently changed its email server to
> smartzone.We cannot retreive email as the folloeing message occurs " serv 32
> casued an invalid page fault in modulemsncrt.dill at 017f:7800c9d3. We did
> not have this problem until the server downladed the email program.
> Solutions? is this incompatability with windows 98?


Due to the many typographical errors in your post, it is difficult to tell what your
error really is. It *appears* that your error may be:
serv32 caused an invalid page fault in module msvcrt.dll at 017f:7800c9d3
Please verify what your exact error message states, typing more carefully this time.

I suggest you contact Comcast regarding the compatibility between the Smartzone
Communications Center and Windows 98. I would not be surprised if they were not
compatible.
http://www.comcast.com/ces/smartzone.aspx

Your error message may or may not have anything to do with Smartzone. If the file
causing the error is in fact "serv32.exe", you may have a trojan or other malware
installed on your system:
Coyshader Runtime serv32.exe
http://www.castlecops.com/o23list-2657.html


--
Glen Ventura, MS MVP Windows, A+
http://dts-l.net/
http://dts-l.net/goodpost.htm