VPN Option Grayed out

[Charlie Q]

Dell E6500 XP Pro SP3. Just today, my existing VPN connections disappeared,
and when I go to add new connection, the VPN option (and dialup option) are
grayed out. I have read all the previous posts about enabling services,
removing RasMan registry entries, etc all to no avail. It doesn't matter
whether I do this with my ID (has admin rights) or administrator.
Will not let me start Remote Access Connection Manager service - gives Error
5: Access is denied.

Help!

 

[Charlie Q]

Re: VPN Option Grayed out

Thanks for your note. I have already been though your suggestions from
another post.

Weird thing...

I came back in this morning after the weekend; computer told me that an
automatic update had caused a reboot. Not only are the services running and
Add New Connection works correctly, but my previously set up VPN connections
are back!

The update that happened over the weekend was KB958644. It has something to
do with a remote access vulnerability - maybe I was a victim of the hole?



"Kelly" wrote:

> Hi,
>
> Standard Checkpoints:
>
> Go to Start/Administrative Tools/Services. Set these three to "Automatic":
>
> Remote Access Connection Manager, Remote Access Auto Connection Manager,
> Telephony.
>
> More information here under AutoDial is Disabled...
> http://www.kellys-korner-xp.com/xp_s.htm#xp_sp1
>
> --
>
> All the Best,
> Kelly (MS-MVP/DTS&XP)
>
> Taskbar Repair Tool Plus!
> http://www.kellys-korner-xp.com/taskbarplus!.htm
>
> SupportSpace
> www.supportspace.com/pages?aiu=kellyskorner
>
> "Charlie Q" <CharlieQ@discussions.microsoft.com> wrote in message
> news:2E6ED583-8DE7-4484-A7A2-D334E1F74286@microsoft.com...
> > Dell E6500 XP Pro SP3. Just today, my existing VPN connections
> > disappeared,
> > and when I go to add new connection, the VPN option (and dialup option)
> > are
> > grayed out. I have read all the previous posts about enabling services,
> > removing RasMan registry entries, etc all to no avail. It doesn't matter
> > whether I do this with my ID (has admin rights) or administrator.
> > Will not let me start Remote Access Connection Manager service - gives
> > Error
> > 5: Access is denied.
> >
> > Help!
>