Re: Black Screen
Helen wrote:
> My computer started doing this thing where my screen goes black. It used
> to be that I could turn the monitor off and on a couple of time and then
> the
> screen would stay on. Now when I do that the screen goes black a second
> later.
>
> I am thinking about using my recover disk and see if that will work.
>
> Any ideas?
It sounds like hardware failure. Using your recovery disk is a software
solution and will not help at all with bad hardware.
First, connect the computer to a different monitor. If that all works well,
then you know the original monitor is failing and needs to be replaced.
If the problem continues with a different monitor, your video card may be
bad. Uninstall it and swap it out for a known-working one.
Other hardware components could be faulty. There's no way for me to know
because you don't describe what happens with the computer when the screen
"goes black". Does the computer shut off? Or does it sound like the
computer is still running?
http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot
Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech;
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. Testing hardware failures often
involves swapping out suspected parts with known-good parts. If you can't
do the testing yourself and/or are uncomfortable opening your computer,
take the machine to a professional computer repair shop (not your local
equivalent of BigComputerStore/GeekSquad). If possible, have all your data
backed up before you take the machine into a shop.
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
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http://www.elephantboycomputers.com/#FAQ