N
Nancy R
Guest
Hi folks,
I apologize if this is the wrong forum but I have an unusual issue that only
occurs on our TS servers, it does not happen on our client workstations.
We are running 2 Citrix PS 4.0 servers on Windows Server 2003 SP1.
What is happening is every 1-2 days the Internet Explorer settings get
changed so that Outlook Express is the default mail client instead of Outlook.
Our end users then run into problems when trying to send e-mail from within
MS Office and other programs.
We have a very limited group of users (6) who have the ability to even view
the IE Programs tab, let along change it. I have spoken with all of them and
they assure me they are not doing this.
We have gone through all published application settings, current GPOs and
login settings but I cannot find out what is causing the change.
I have also checked all login times and cannot isolate a specific login or
time that this is associated with.
What I am struggling with is that we have the exact same set of applications
available on our client PCs (running Windows XP) and no one is experiencing
any issues with IE settings.
At this point, I need help to figure out either who or what is triggering
the change so I can fix it.
Does anyone have any advice?
Thanks in advance,
Nancy
I apologize if this is the wrong forum but I have an unusual issue that only
occurs on our TS servers, it does not happen on our client workstations.
We are running 2 Citrix PS 4.0 servers on Windows Server 2003 SP1.
What is happening is every 1-2 days the Internet Explorer settings get
changed so that Outlook Express is the default mail client instead of Outlook.
Our end users then run into problems when trying to send e-mail from within
MS Office and other programs.
We have a very limited group of users (6) who have the ability to even view
the IE Programs tab, let along change it. I have spoken with all of them and
they assure me they are not doing this.
We have gone through all published application settings, current GPOs and
login settings but I cannot find out what is causing the change.
I have also checked all login times and cannot isolate a specific login or
time that this is associated with.
What I am struggling with is that we have the exact same set of applications
available on our client PCs (running Windows XP) and no one is experiencing
any issues with IE settings.
At this point, I need help to figure out either who or what is triggering
the change so I can fix it.
Does anyone have any advice?
Thanks in advance,
Nancy