Print Confirmation Popup

[Ian McCulloch]

Hi all

I am sure the bulk of the questions behind this topic are concerned with how
to turn it off. But we print over a WAN and I need to ensure the successful
print popup window appears for users who print to remote printers in other
geographical locations.

1. I use HP printers everywhere with internal jet direct cards.
2. On both my Windows print server and the advanced print properties on each
terminal server i have the following set under print properties>advanced
tab: "Show informational notifications for network printers" and "Notify
when remote documents are printed"

Is there any other setting that could override these settings?
Are the two settings above in conflict with one another?

Note: the problem is intermittent and I need it working consistently

Your suggestions would be greatly appreciated

Ian McCulloch
Sydney, Canada

 

[Thee Chicago Wolf]

Re: Print Confirmation Popup

>I am sure the bulk of the questions behind this topic are concerned with how
>to turn it off. But we print over a WAN and I need to ensure the successful
>print popup window appears for users who print to remote printers in other
>geographical locations.
>
>1. I use HP printers everywhere with internal jet direct cards.
>2. On both my Windows print server and the advanced print properties on each
>terminal server i have the following set under print properties>advanced
>tab: "Show informational notifications for network printers" and "Notify
>when remote documents are printed"
>
>Is there any other setting that could override these settings?
>Are the two settings above in conflict with one another?
>
>Note: the problem is intermittent and I need it working consistently
>
>Your suggestions would be greatly appreciated
>
>Ian McCulloch
>Sydney, Canada

Hi,

The popup is caused by two things: the print processor and a service
that runs in tandem with the print processor. Here's what you do.

Control Panel > Printers, right-click and do a Properties on each
printer, click the Advanced tab, set the print processor to Winprint.
HP drivers hijack the Windows print processor and put the annoying
junk one in. DO this for all your printers. Next, go to Control Panel
> Administrative Tools > Services, locate a services called PML Driver
HPZ12 or some such junk, set it to disabled, stop the service. There
may be more than one so look carefully. Let me know how it goes.

- Thee Chicago Wolf

 

[Ian McCulloch]

Re: Print Confirmation Popup

It is set to winprint for the printer in question (I am onthe windows print
server); however, there are several options off to the side. "RAW" is
selected - is this ok?

I disabled the service.

One printer (An HP laserjet 4101 MFP not poppiingup confirmation)

All done from print server...






"Thee Chicago Wolf" <.@.> wrote in message
news:ak8hg4tbd55vuaf1fi6a1ms6d2fr7voq1k@4ax.com...
> >I am sure the bulk of the questions behind this topic are concerned with
> >how
>>to turn it off. But we print over a WAN and I need to ensure the
>>successful
>>print popup window appears for users who print to remote printers in other
>>geographical locations.
>>
>>1. I use HP printers everywhere with internal jet direct cards.
>>2. On both my Windows print server and the advanced print properties on
>>each
>>terminal server i have the following set under print properties>advanced
>>tab: "Show informational notifications for network printers" and "Notify
>>when remote documents are printed"
>>
>>Is there any other setting that could override these settings?
>>Are the two settings above in conflict with one another?
>>
>>Note: the problem is intermittent and I need it working consistently
>>
>>Your suggestions would be greatly appreciated
>>
>>Ian McCulloch
>>Sydney, Canada
>
> Hi,
>
> The popup is caused by two things: the print processor and a service
> that runs in tandem with the print processor. Here's what you do.
>
> Control Panel > Printers, right-click and do a Properties on each
> printer, click the Advanced tab, set the print processor to Winprint.
> HP drivers hijack the Windows print processor and put the annoying
> junk one in. DO this for all your printers. Next, go to Control Panel
>> Administrative Tools > Services, locate a services called PML Driver
> HPZ12 or some such junk, set it to disabled, stop the service. There
> may be more than one so look carefully. Let me know how it goes.
>
> - Thee Chicago Wolf

 

[Ian McCulloch]

Re: Print Confirmation Popup

Actually - I need the service disabled on both the print server and the
terminal server

The print property settings need to match on both

Testing now

"Ian McCulloch" <-remove-toocoldincanada@hotmail.com> wrote in message
news:E959F51A-D425-424C-A167-AAD37780289F@microsoft.com...
> It is set to winprint for the printer in question (I am onthe windows
> print server); however, there are several options off to the side. "RAW"
> is selected - is this ok?
>
> I disabled the service.
>
> One printer (An HP laserjet 4101 MFP not poppiingup confirmation)
>
> All done from print server...
>
>
>
>
>
>
> "Thee Chicago Wolf" <.@.> wrote in message
> news:ak8hg4tbd55vuaf1fi6a1ms6d2fr7voq1k@4ax.com...
>> >I am sure the bulk of the questions behind this topic are concerned with
>> >how
>>>to turn it off. But we print over a WAN and I need to ensure the
>>>successful
>>>print popup window appears for users who print to remote printers in
>>>other
>>>geographical locations.
>>>
>>>1. I use HP printers everywhere with internal jet direct cards.
>>>2. On both my Windows print server and the advanced print properties on
>>>each
>>>terminal server i have the following set under print properties>advanced
>>>tab: "Show informational notifications for network printers" and "Notify
>>>when remote documents are printed"
>>>
>>>Is there any other setting that could override these settings?
>>>Are the two settings above in conflict with one another?
>>>
>>>Note: the problem is intermittent and I need it working consistently
>>>
>>>Your suggestions would be greatly appreciated
>>>
>>>Ian McCulloch
>>>Sydney, Canada
>>
>> Hi,
>>
>> The popup is caused by two things: the print processor and a service
>> that runs in tandem with the print processor. Here's what you do.
>>
>> Control Panel > Printers, right-click and do a Properties on each
>> printer, click the Advanced tab, set the print processor to Winprint.
>> HP drivers hijack the Windows print processor and put the annoying
>> junk one in. DO this for all your printers. Next, go to Control Panel
>>> Administrative Tools > Services, locate a services called PML Driver
>> HPZ12 or some such junk, set it to disabled, stop the service. There
>> may be more than one so look carefully. Let me know how it goes.
>>
>> - Thee Chicago Wolf
>

 

[Thee Chicago Wolf]

Re: Print Confirmation Popup

>It is set to winprint for the printer in question (I am onthe windows print
>server); however, there are several options off to the side. "RAW" is
>selected - is this ok?
>
>I disabled the service.
>
>One printer (An HP laserjet 4101 MFP not poppiingup confirmation)
>
>All done from print server...

Yes, RAW is default and should be left alone if that's what it is.

- Thee Chicago Wolf

 

[Thee Chicago Wolf]

Re: Print Confirmation Popup

>Actually - I need the service disabled on both the print server and the
>terminal server
>
>The print property settings need to match on both
>
>Testing now

Ok, let me know how it goes.

- Thee Chicago Wolf

 

[Ian McCulloch]

Re: Print Confirmation Popup

Hi Wolf

no go man! Disabled the rogue port service on all terminal servers in
addition to print server. Made sure RAW was set. Rebooted all these
machines overnight

Now - we had one user who excalimed it was working for a printer she NEVER
had notification on - but in my test pool of 4 users, notta working.

Feel so close

Thoughts?


"Thee Chicago Wolf" <.@.> wrote in message
news:78ghg49cub73gmqcui9ven8gmo38ucngc2@4ax.com...
> >It is set to winprint for the printer in question (I am onthe windows
> >print
>>server); however, there are several options off to the side. "RAW" is
>>selected - is this ok?
>>
>>I disabled the service.
>>
>>One printer (An HP laserjet 4101 MFP not poppiingup confirmation)
>>
>>All done from print server...
>
> Yes, RAW is default and should be left alone if that's what it is.
>
> - Thee Chicago Wolf

 

[Thee Chicago Wolf]

Re: Print Confirmation Popup

>no go man! Disabled the rogue port service on all terminal servers in
>addition to print server. Made sure RAW was set. Rebooted all these
>machines overnight
>
>Now - we had one user who excalimed it was working for a printer she NEVER
>had notification on - but in my test pool of 4 users, notta working.
>
>Feel so close
>
>Thoughts?

You made the changes on all server side, you've done the same changes
client side as well? HP drivers as current as possible?

- Thee Chicago Wolf

 

[Ian McCulloch]

Re: Print Confirmation Popup

Yes

Will have to check on version of drivers

"Thee Chicago Wolf" <.@.> wrote in message
news:a3gjg4hgneh0i0vovcg41f30j31l11fcl8@4ax.com...
> >no go man! Disabled the rogue port service on all terminal servers in
>>addition to print server. Made sure RAW was set. Rebooted all these
>>machines overnight
>>
>>Now - we had one user who excalimed it was working for a printer she NEVER
>>had notification on - but in my test pool of 4 users, notta working.
>>
>>Feel so close
>>
>>Thoughts?
>
> You made the changes on all server side, you've done the same changes
> client side as well? HP drivers as current as possible?
>
> - Thee Chicago Wolf

 

[Thee Chicago Wolf]

Re: Print Confirmation Popup

>Will have to check on version of drivers

On my print server, having exact parity between drivers and settings
took care of a great deal of my issues.

- Thee Chicago Wolf

 

[Ian McCulloch]

Re: Print Confirmation Popup

Sounds like a plan - case closed!

"Thee Chicago Wolf" <.@.> wrote in message
news:iaqjg4l9sm3li99jtkq36nkp3l3apu5k1f@4ax.com...
> >Will have to check on version of drivers
>
> On my print server, having exact parity between drivers and settings
> took care of a great deal of my issues.
>
> - Thee Chicago Wolf