Windows Vista internet explorer ("windows explorer is not responding")

  • Thread starter Thread starter Mr TJA
  • Start date Start date
M

Mr TJA

Guest
Since the install of Vista SP1, my internet explorer does not function
properly.
While browsing, suddently the hourglass will come on and after 45 seconds a
dialog box appears that says Windows Explorer is not Responding.
Click Cancel, or Close the Program, or Restart the program.

When I click Restart the program it hangs for a bit, the taskbar goes away
for 10 seconds then reappears, then all is well for another brief period
until it repeats.

Sometimes when this happens when I dont even have an internet exp window
open yet , and hover over the start button , the hourglass appears, BUT I CAN
STILL RIGHT CLICK ON THE DESKTOP EXPLORER ICON AND OPEN UP the browser

2 spyware runs by PcDoctor and Norton have yielded no problems.
This is a laptop with factory installed vista and all the upgrades incl sp1

I downloaded 346270_intl_i386_zip.exe and ran that its a hotfix from
microsoft, but now i cant tell you the article number where I found it
because this website has rudimentary search engines
 
RE: internet explorer ("windows explorer is not responding")



"Mr TJA" wrote:
My error message details in the event viewer
System

- Provider

[ Name] Microsoft-Windows-Winlogon
[ Guid] {DBE9B383-7CF3-4331-91CC-A3CB16A3B538}
[ EventSourceName] Winlogon

- EventID 1002

[ Qualifiers] 16384

Version 0

Level 4

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2008-10-30T03:29:21.000Z

EventRecordID 20874

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer Tim-Laptop

Security


- EventData

explorer.exe

Log Name: Application
Source: Microsoft-Windows-Winlogon
Date: 10/29/2008 11:29:21 PM
Event ID: 1002
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Laptop
Description:
The shell stopped unexpectedly and explorer.exe was restarted.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Winlogon"
Guid="{DBE9B383-7CF3-4331-91CC-A3CB16A3B538}" EventSourceName="Winlogon" />
<EventID Qualifiers="16384">1002</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-10-30T03:29:21.000Z" />
<EventRecordID>20874</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Laptop</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
</EventData>
</Event>
Event ID 1002 — Windows Logon Availability
Updated: November 30, 2007


Windows logon availability determines whether the Windows logon process is
able to be completed successfully. The logon process is the interface between
the account for a user, process, or service and the computer that establishes
authenticated credentials for the account and allocates the appropriate
system and network resources. Windows logon manages the use of the secure
attention key (CTRL-ALT-DELETE) to initiate the login screen, load the user
profile on logon, and lock the computer.

Event Details
> Since the install of Vista SP1, my internet explorer does not function
> properly.
> While browsing, suddently the hourglass will come on and after 45 seconds a
> dialog box appears that says Windows Explorer is not Responding.
> Click Cancel, or Close the Program, or Restart the program.
>
> When I click Restart the program it hangs for a bit, the taskbar goes away
> for 10 seconds then reappears, then all is well for another brief period
> until it repeats.
>
> Sometimes when this happens when I dont even have an internet exp window
> open yet , and hover over the start button , the hourglass appears, BUT I CAN
> STILL RIGHT CLICK ON THE DESKTOP EXPLORER ICON AND OPEN UP the browser
>
> 2 spyware runs by PcDoctor and Norton have yielded no problems.
> This is a laptop with factory installed vista and all the upgrades incl sp1
>
> I downloaded 346270_intl_i386_zip.exe and ran that its a hotfix from
> microsoft, but now i cant tell you the article number where I found it
> because this website has rudimentary search engines
 
Re: internet explorer ("windows explorer is not responding")

Some Windows Vista functions may not work, or Windows Vista may stop
responding: http://support.microsoft.com/kb/929833

--
Please use the Communities guidelines when posting.
http://www.microsoft.com/wn3/locales/help/help_en-us.htm
Use the "Ratings" feature. It helps the new users.
Mark L. Ferguson MS-MVP
https://mvp.support.microsoft.com/profile/Mark.Ferguson

"Mr TJA" <MrTJA@discussions.microsoft.com> wrote in message
news:95CAD248-54EE-4F33-B582-0B7C1B78EDD9@microsoft.com...
>
>
> "Mr TJA" wrote:
> My error message details in the event viewer
> System
>
> - Provider
>
> [ Name] Microsoft-Windows-Winlogon
> [ Guid] {DBE9B383-7CF3-4331-91CC-A3CB16A3B538}
> [ EventSourceName] Winlogon
>
> - EventID 1002
>
> [ Qualifiers] 16384
>
> Version 0
>
> Level 4
>
> Task 0
>
> Opcode 0
>
> Keywords 0x80000000000000
>
> - TimeCreated
>
> [ SystemTime] 2008-10-30T03:29:21.000Z
>
> EventRecordID 20874
>
> Correlation
>
> - Execution
>
> [ ProcessID] 0
> [ ThreadID] 0
>
> Channel Application
>
> Computer Tim-Laptop
>
> Security
>
>
> - EventData
>
> explorer.exe
>
> Log Name: Application
> Source: Microsoft-Windows-Winlogon
> Date: 10/29/2008 11:29:21 PM
> Event ID: 1002
> Task Category: None
> Level: Information
> Keywords: Classic
> User: N/A
> Computer: Laptop
> Description:
> The shell stopped unexpectedly and explorer.exe was restarted.
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="Microsoft-Windows-Winlogon"
> Guid="{DBE9B383-7CF3-4331-91CC-A3CB16A3B538}" EventSourceName="Winlogon"
> />
> <EventID Qualifiers="16384">1002</EventID>
> <Version>0</Version>
> <Level>4</Level>
> <Task>0</Task>
> <Opcode>0</Opcode>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2008-10-30T03:29:21.000Z" />
> <EventRecordID>20874</EventRecordID>
> <Correlation />
> <Execution ProcessID="0" ThreadID="0" />
> <Channel>Application</Channel>
> <Computer>Laptop</Computer>
> <Security />
> </System>
> <EventData>
> <Data>explorer.exe</Data>
> </EventData>
> </Event>
> Event ID 1002 — Windows Logon Availability
> Updated: November 30, 2007
>
>
> Windows logon availability determines whether the Windows logon process is
> able to be completed successfully. The logon process is the interface
> between
> the account for a user, process, or service and the computer that
> establishes
> authenticated credentials for the account and allocates the appropriate
> system and network resources. Windows logon manages the use of the secure
> attention key (CTRL-ALT-DELETE) to initiate the login screen, load the
> user
> profile on logon, and lock the computer.
>
> Event Details
>> Since the install of Vista SP1, my internet explorer does not function
>> properly.
>> While browsing, suddently the hourglass will come on and after 45 seconds
>> a
>> dialog box appears that says Windows Explorer is not Responding.
>> Click Cancel, or Close the Program, or Restart the program.
>>
>> When I click Restart the program it hangs for a bit, the taskbar goes
>> away
>> for 10 seconds then reappears, then all is well for another brief period
>> until it repeats.
>>
>> Sometimes when this happens when I dont even have an internet exp window
>> open yet , and hover over the start button , the hourglass appears, BUT I
>> CAN
>> STILL RIGHT CLICK ON THE DESKTOP EXPLORER ICON AND OPEN UP the browser
>>
>> 2 spyware runs by PcDoctor and Norton have yielded no problems.
>> This is a laptop with factory installed vista and all the upgrades incl
>> sp1
>>
>> I downloaded 346270_intl_i386_zip.exe and ran that its a hotfix from
>> microsoft, but now i cant tell you the article number where I found it
>> because this website has rudimentary search engines
 
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