high cpu utilization of IE for one TS user

[om]

Hi,

One of the terminal users is experiencing slowness with his IE. I ran
Process Explorer on the terminal server and noticed that his IE instance
did take more CPU resource than other TS users. I checked and they all
seem to have the same IE settings. I deleted all IE temp. files as well
as reduced the disk space size for the particular user but it didn't
help either. Can you some suggest how i can identify the problem?

Thanks

 

[TP]

Re: high cpu utilization of IE for one TS user

Hi,

What pages is this user viewing in IE when the high cpu utilization
occurs? Common causes of IE using lots of cpu/memory are
flash and other rich content on the page and/or heavy use of
javascript on the page.

If this user has problems on pages that other users do not then
I would suggest renaming their profile and allowing it to be
created fresh.

Thanks.

-TP

om wrote:
> Hi,
>
> One of the terminal users is experiencing slowness with his IE. I ran
> Process Explorer on the terminal server and noticed that his IE
> instance did take more CPU resource than other TS users. I checked
> and they all seem to have the same IE settings. I deleted all IE
> temp. files as well as reduced the disk space size for the particular
> user but it didn't help either. Can you some suggest how i can
> identify the problem?
>
> Thanks

 

[OM]

Re: high cpu utilization of IE for one TS user

Nothing particular, they are just some gov. websites. I noticed that
even just with the browser open, it will take 4-8% of the CPU resource.
This is consider high in a TS server.


TP wrote:
> Hi,
>
> What pages is this user viewing in IE when the high cpu utilization
> occurs? Common causes of IE using lots of cpu/memory are flash and
> other rich content on the page and/or heavy use of javascript on the page.
>
> If this user has problems on pages that other users do not then I would
> suggest renaming their profile and allowing it to be created fresh.
>
> Thanks.
>
> -TP
>
> om wrote:
>> Hi,
>>
>> One of the terminal users is experiencing slowness with his IE. I ran
>> Process Explorer on the terminal server and noticed that his IE
>> instance did take more CPU resource than other TS users. I checked
>> and they all seem to have the same IE settings. I deleted all IE
>> temp. files as well as reduced the disk space size for the particular
>> user but it didn't help either. Can you some suggest how i can
>> identify the problem?
>> Thanks