Windows Vista help!! move media player trouble

[jortega88]

i've been watching shows on ABC.go.com for a while now without a
problem, but since last week i've not been able to access the shows. i
have installed and uninstalled the move media player hundreds of times,
and even reinstalled java and adobe flash player, and nothing works.
i've also tried putting the sites on my "trusted sites" and still no
go!! i'm able to see the commercial and when i click to load the video,
it just loads and loads with out ever playing. i have also recently
upgraded to ie8, but the problems began w/ ie7 and didn't get better
w/ie8, and i use windows vista. please someone help me!! I need to find
out what is going on with Betty!!!!!


--
jortega88

 

[Spirit]

Re: help!! move media player trouble

You must do these in order listed EVEN if you have done them before.

CLOSE ALL IE and rest you can.

Start IE - TOOLS - Manage Add-ons - Enable or Disable Add-ons -
UNCHECK ALL and ANYTHING that looks like JAVA RELATED.
Such as Sun and any and all Java Plugins. You can re-enable these
AFTER you have ABC.COM working OR as needed.

CLOSE IE

A. Uninstall Move Networks Player in Programs Add-Remove in Control panel.

B. In "C:\Users\YOUR USER NAME\AppData\LocalLow\Move Networks"
DELETE the Move Networks Folder if it is there.

Check "C:\Users\Administrator\AppData\LocalLow" for Move Networks and
DELETE the Move Networks Folder if it is there.

Check ALL users to make it easier if someone else needs the player. (Delete for
ALL)

C. Go to http://www.java.com/en/download/installed.jsp and make sure you have
THAT latest Java. In Control Panel CLICK JAVA - In Java Control Panel
CLICK JAVA tab - CLICK BOTH VIEW's and UNCHECK ALL
except 1.6.0_10.

REBOOT

Start IE - http://www.movenetworks.com/ install the player. A Java Applet that requires
1.6.0_10 is used so if that does not come up while you are installing the Player then you have
not done JAVA correctly so start ALL over and do in order listed.

D. Go to ABC.COM and you should be ok now.

Please report back!

"jortega88" <guest@unknown-email.com> wrote in message news:dee21e5647f1c274930adef7e2ca258f@nntp-gateway.com...
>
> i've been watching shows on ABC.go.com for a while now without a
> problem, but since last week i've not been able to access the shows. i
> have installed and uninstalled the move media player hundreds of times,
> and even reinstalled java and adobe flash player, and nothing works.
> i've also tried putting the sites on my "trusted sites" and still no
> go!! i'm able to see the commercial and when i click to load the video,
> it just loads and loads with out ever playing. i have also recently
> upgraded to ie8, but the problems began w/ ie7 and didn't get better
> w/ie8, and i use windows vista. please someone help me!! I need to find
> out what is going on with Betty!!!!!
>
>
> --
> jortega88