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Just in the last couple of days, a laptop that my husband was using had several popups. One is one of the red screen alerts and another was an automated recording with a place to put your Microsoft user id and password. In the recording it kept saying that
my laptop had a security breech that contained pornographic content and it was stealing all the information on my laptop including pictures, financial information, passwords, and personal information. It also said if I clicked out of the window my computer
would be shut down and all information stored on that computer would be lost. It gave the number of 855-202-6733 to call immediately for an operator to help walk us thru to get rid of the hack/virus and to protect the computer. When my husband called the number,
all he got was a busy signal. He did this before he let me know about any of this. We ended up having to shut the computer completely down, unplug it, and reboot it an hour later where we immediately ran a deep detailed security scan of the computer. I'd like
to know if this is truly a scam or if it is real and I just happened to do the right thing by shutting down the computer and then running the scan. We have Norton security software as MacAfee does not seam to work with Microsoft Edge and was constantly giving
us false warnings and alerts. With MacAfee, we also had a computer crash due to their programming that had been hacked as well as was harassed with phone calls and emails stating our computer was under attack by people who did not speak good English and were
very belligerent with us. We finally had to contact our state's office that deals with harassment of this sort after we started logging the number of calls and emails we'd received. I do not trust MacAfee.
Thank you for your patience and I look forward to hearing from you soon regarding this issue.
Ela Johnson
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my laptop had a security breech that contained pornographic content and it was stealing all the information on my laptop including pictures, financial information, passwords, and personal information. It also said if I clicked out of the window my computer
would be shut down and all information stored on that computer would be lost. It gave the number of 855-202-6733 to call immediately for an operator to help walk us thru to get rid of the hack/virus and to protect the computer. When my husband called the number,
all he got was a busy signal. He did this before he let me know about any of this. We ended up having to shut the computer completely down, unplug it, and reboot it an hour later where we immediately ran a deep detailed security scan of the computer. I'd like
to know if this is truly a scam or if it is real and I just happened to do the right thing by shutting down the computer and then running the scan. We have Norton security software as MacAfee does not seam to work with Microsoft Edge and was constantly giving
us false warnings and alerts. With MacAfee, we also had a computer crash due to their programming that had been hacked as well as was harassed with phone calls and emails stating our computer was under attack by people who did not speak good English and were
very belligerent with us. We finally had to contact our state's office that deals with harassment of this sort after we started logging the number of calls and emails we'd received. I do not trust MacAfee.
Thank you for your patience and I look forward to hearing from you soon regarding this issue.
Ela Johnson
More...