E
Edika.CH
Guest
Hello, from some months I'm experiencing the BSOD while using chrome to view 2 specific sites: youtube and aliexpress.
this happen only with Chrome. If I use Mozilla or Edge on the same pages averthing works fine.
Following the result of WinDbg of the latest Memorydump file
Microsoft (R) Windows Debugger Version 10.0.17763.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
************* Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Windows\symbol_cache*Symbol information
Symbol search path is: SRV*C:\Windows\symbol_cache*Symbol information
Executable search path is:
Windows 10 Kernel Version 17134 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 17134.1.amd64fre.rs4_release.180410-1804
Machine Name:
Kernel base = 0xfffff803`494a2000 PsLoadedModuleList = 0xfffff803`49850150
Debug session time: Fri Nov 16 15:33:40.162 2018 (UTC + 1:00)
System Uptime: 1 days 4:52:58.355
Loading Kernel Symbols
...............................................................
................................................................
................................................................
....................................
Loading User Symbols
Loading unloaded module list
................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, ffffdb0bc3b44028, b2000004, 10000800}
Probably caused by : GenuineIntel
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffdb0bc3b44028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000004, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000010000800, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
KEY_VALUES_STRING: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 17134.1.amd64fre.rs4_release.180410-1804
SYSTEM_MANUFACTURER: System Manufacturer
SYSTEM_PRODUCT_NAME: System Product Name
SYSTEM_SKU: To Be Filled By O.E.M.
SYSTEM_VERSION: 1.01G
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 1009
BIOS_DATE: 03/02/2009
BASEBOARD_MANUFACTURER: ASUSTek Computer INC.
BASEBOARD_PRODUCT: DSEB-DG
BASEBOARD_VERSION: Rev 1.xxG
DUMP_TYPE: 1
BUGCHECK_P1: 0
BUGCHECK_P2: ffffdb0bc3b44028
BUGCHECK_P3: b2000004
BUGCHECK_P4: 10000800
BUGCHECK_STR: 0x124_GenuineIntel
CPU_COUNT: 8
CPU_MHZ: 917
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 17
CPU_STEPPING: 6
CPU_MICROCODE: 6,17,6,0 (F,M,S,R) SIG: 60F'00000000 (cache) 60F'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXPNP: 1 (!blackboxpnp)
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: f
ANALYSIS_SESSION_HOST: DANIELE
ANALYSIS_SESSION_TIME: 11-16-2018 15:59:23.0374
ANALYSIS_VERSION: 10.0.17763.1 amd64fre
STACK_TEXT:
ffffa081`7bf2fbe8 fffff803`49455520 : 00000000`00000124 00000000`00000000 ffffdb0b`c3b44028 00000000`b2000004 : nt!KeBugCheckEx
ffffa081`7bf2fbf0 fffff80d`de2a14ba : ffffdb0b`c3b44028 ffffdb0b`c2ff4440 ffffdb0b`c2ff4440 ffffdb0b`c2ff4440 : hal!HalBugCheckSystem+0xd0
ffffa081`7bf2fc30 fffff803`49760d61 : ffffdb0b`c3b44028 00000000`00000000 ffffdb0b`c2ff4440 ffffdb0b`c2ff4440 : PSHED!PshedBugCheckSystem+0xa
ffffa081`7bf2fc60 fffff803`49456c60 : 00000000`00000728 00000000`00000001 00000000`00000000 00000000`00000000 : nt!WheaReportHwError+0x261
ffffa081`7bf2fcc0 fffff803`49456fc0 : 00000000`00000010 ffffdb0b`c2ff4490 ffffa081`7bf2fe68 00000000`00000001 : hal!HalpMcaReportError+0x50
ffffa081`7bf2fe10 fffff803`49456eae : ffffdb0b`c2edfc60 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xe0
ffffa081`7bf2fe60 fffff803`494570f2 : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda
ffffa081`7bf2fea0 fffff803`49457390 : ffffdb0b`c2edfc60 ffffa081`7bf300d0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
ffffa081`7bf2fed0 fffff803`49659c3b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
ffffa081`7bf2ff00 fffff803`496598ff : 00000000`00000000 fffff803`49659817 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
ffffa081`7bf30040 fffff80d`e13c3ea2 : fffff80d`e13cb5ea 00000000`00000000 00000000`00000202 ffffdb0b`c5146830 : nt!KiMcheckAbort+0x1bf
fffffd8e`4b4297f8 fffff80d`e13cb5ea : 00000000`00000000 00000000`00000202 ffffdb0b`c5146830 fffff803`49715773 : intelppm!C1Halt+0x2
fffffd8e`4b429800 fffff80d`e13c13b4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`000000de : intelppm!C1Idle+0x1a
fffffd8e`4b429830 fffff803`495842af : 00000000`00000000 00000000`00000064 ffffa081`7bf29ec8 00000037`06d54e00 : intelppm!AcpiCStateIdleExecute+0x24
fffffd8e`4b429860 fffff803`49583225 : 00000000`0003fc40 00000000`00000002 0000dc3b`00000000 00000000`00000008 : nt!PpmIdleExecuteTransition+0xeff
fffffd8e`4b429c40 fffff803`4964ed9c : ffffffff`00000000 ffffa081`7bf24180 ffffa081`7bf34200 ffffdb0b`c69d0080 : nt!PoIdle+0x345
fffffd8e`4b429da0 00000000`00000000 : fffffd8e`4b42a000 fffffd8e`4b424000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x2c
THREAD_SHA1_HASH_MOD_FUNC: 5d0b465ef117c5f274874ccb066ffe3cefce3e62
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 56d7b089cff0a2a142d7c5e6cafced443041ddba
THREAD_SHA1_HASH_MOD: 4bb6e632a79c34eca9673018cf4d5e2c73f1f9df
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_BUS
BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_BUS
PRIMARY_PROBLEM_CLASS: 0x124_GenuineIntel_PROCESSOR_BUS
TARGET_TIME: 2018-11-16T14:33:40.000Z
OSBUILD: 17134
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2018-11-01 07:56:19
BUILDDATESTAMP_STR: 180410-1804
BUILDLAB_STR: rs4_release
BUILDOSVER_STR: 10.0.17134.1.amd64fre.rs4_release.180410-1804
ANALYSIS_SESSION_ELAPSED_TIME: b06
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x124_genuineintel_processor_bus
FAILURE_ID_HASH: {24f50fcf-1c49-52d0-4b53-d4c5e57a56a4}
Followup: MachineOwner
---------
Any help is really appreciated
Thanks
Edika
More...
this happen only with Chrome. If I use Mozilla or Edge on the same pages averthing works fine.
Following the result of WinDbg of the latest Memorydump file
Microsoft (R) Windows Debugger Version 10.0.17763.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
************* Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Windows\symbol_cache*Symbol information
Symbol search path is: SRV*C:\Windows\symbol_cache*Symbol information
Executable search path is:
Windows 10 Kernel Version 17134 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 17134.1.amd64fre.rs4_release.180410-1804
Machine Name:
Kernel base = 0xfffff803`494a2000 PsLoadedModuleList = 0xfffff803`49850150
Debug session time: Fri Nov 16 15:33:40.162 2018 (UTC + 1:00)
System Uptime: 1 days 4:52:58.355
Loading Kernel Symbols
...............................................................
................................................................
................................................................
....................................
Loading User Symbols
Loading unloaded module list
................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, ffffdb0bc3b44028, b2000004, 10000800}
Probably caused by : GenuineIntel
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffdb0bc3b44028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000004, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000010000800, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
KEY_VALUES_STRING: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 17134.1.amd64fre.rs4_release.180410-1804
SYSTEM_MANUFACTURER: System Manufacturer
SYSTEM_PRODUCT_NAME: System Product Name
SYSTEM_SKU: To Be Filled By O.E.M.
SYSTEM_VERSION: 1.01G
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 1009
BIOS_DATE: 03/02/2009
BASEBOARD_MANUFACTURER: ASUSTek Computer INC.
BASEBOARD_PRODUCT: DSEB-DG
BASEBOARD_VERSION: Rev 1.xxG
DUMP_TYPE: 1
BUGCHECK_P1: 0
BUGCHECK_P2: ffffdb0bc3b44028
BUGCHECK_P3: b2000004
BUGCHECK_P4: 10000800
BUGCHECK_STR: 0x124_GenuineIntel
CPU_COUNT: 8
CPU_MHZ: 917
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 17
CPU_STEPPING: 6
CPU_MICROCODE: 6,17,6,0 (F,M,S,R) SIG: 60F'00000000 (cache) 60F'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXPNP: 1 (!blackboxpnp)
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: f
ANALYSIS_SESSION_HOST: DANIELE
ANALYSIS_SESSION_TIME: 11-16-2018 15:59:23.0374
ANALYSIS_VERSION: 10.0.17763.1 amd64fre
STACK_TEXT:
ffffa081`7bf2fbe8 fffff803`49455520 : 00000000`00000124 00000000`00000000 ffffdb0b`c3b44028 00000000`b2000004 : nt!KeBugCheckEx
ffffa081`7bf2fbf0 fffff80d`de2a14ba : ffffdb0b`c3b44028 ffffdb0b`c2ff4440 ffffdb0b`c2ff4440 ffffdb0b`c2ff4440 : hal!HalBugCheckSystem+0xd0
ffffa081`7bf2fc30 fffff803`49760d61 : ffffdb0b`c3b44028 00000000`00000000 ffffdb0b`c2ff4440 ffffdb0b`c2ff4440 : PSHED!PshedBugCheckSystem+0xa
ffffa081`7bf2fc60 fffff803`49456c60 : 00000000`00000728 00000000`00000001 00000000`00000000 00000000`00000000 : nt!WheaReportHwError+0x261
ffffa081`7bf2fcc0 fffff803`49456fc0 : 00000000`00000010 ffffdb0b`c2ff4490 ffffa081`7bf2fe68 00000000`00000001 : hal!HalpMcaReportError+0x50
ffffa081`7bf2fe10 fffff803`49456eae : ffffdb0b`c2edfc60 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xe0
ffffa081`7bf2fe60 fffff803`494570f2 : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda
ffffa081`7bf2fea0 fffff803`49457390 : ffffdb0b`c2edfc60 ffffa081`7bf300d0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
ffffa081`7bf2fed0 fffff803`49659c3b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
ffffa081`7bf2ff00 fffff803`496598ff : 00000000`00000000 fffff803`49659817 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
ffffa081`7bf30040 fffff80d`e13c3ea2 : fffff80d`e13cb5ea 00000000`00000000 00000000`00000202 ffffdb0b`c5146830 : nt!KiMcheckAbort+0x1bf
fffffd8e`4b4297f8 fffff80d`e13cb5ea : 00000000`00000000 00000000`00000202 ffffdb0b`c5146830 fffff803`49715773 : intelppm!C1Halt+0x2
fffffd8e`4b429800 fffff80d`e13c13b4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`000000de : intelppm!C1Idle+0x1a
fffffd8e`4b429830 fffff803`495842af : 00000000`00000000 00000000`00000064 ffffa081`7bf29ec8 00000037`06d54e00 : intelppm!AcpiCStateIdleExecute+0x24
fffffd8e`4b429860 fffff803`49583225 : 00000000`0003fc40 00000000`00000002 0000dc3b`00000000 00000000`00000008 : nt!PpmIdleExecuteTransition+0xeff
fffffd8e`4b429c40 fffff803`4964ed9c : ffffffff`00000000 ffffa081`7bf24180 ffffa081`7bf34200 ffffdb0b`c69d0080 : nt!PoIdle+0x345
fffffd8e`4b429da0 00000000`00000000 : fffffd8e`4b42a000 fffffd8e`4b424000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x2c
THREAD_SHA1_HASH_MOD_FUNC: 5d0b465ef117c5f274874ccb066ffe3cefce3e62
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 56d7b089cff0a2a142d7c5e6cafced443041ddba
THREAD_SHA1_HASH_MOD: 4bb6e632a79c34eca9673018cf4d5e2c73f1f9df
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_BUS
BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_BUS
PRIMARY_PROBLEM_CLASS: 0x124_GenuineIntel_PROCESSOR_BUS
TARGET_TIME: 2018-11-16T14:33:40.000Z
OSBUILD: 17134
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2018-11-01 07:56:19
BUILDDATESTAMP_STR: 180410-1804
BUILDLAB_STR: rs4_release
BUILDOSVER_STR: 10.0.17134.1.amd64fre.rs4_release.180410-1804
ANALYSIS_SESSION_ELAPSED_TIME: b06
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x124_genuineintel_processor_bus
FAILURE_ID_HASH: {24f50fcf-1c49-52d0-4b53-d4c5e57a56a4}
Followup: MachineOwner
---------
Any help is really appreciated
Thanks
Edika
More...