G
GibsonLP2012
Guest
Hi,
In my environment, we are running Windows 10 1703 and we have many clients that during the windows update installation process computers take up to an hour to restart after installing updates. After looking, I can see that the trusted installer service seems to be stuck in a "Stopping" state. Once I manually end it then the computer restarts and completes the installation. Has anyone else seen this issue and know how to prevent this service from getting stuck? It doesn't happen on all clients but enough to be an issue.
Are there any additional logs I could look into as well to see a possible cause for this service not to stop? TIA
More...
In my environment, we are running Windows 10 1703 and we have many clients that during the windows update installation process computers take up to an hour to restart after installing updates. After looking, I can see that the trusted installer service seems to be stuck in a "Stopping" state. Once I manually end it then the computer restarts and completes the installation. Has anyone else seen this issue and know how to prevent this service from getting stuck? It doesn't happen on all clients but enough to be an issue.
Are there any additional logs I could look into as well to see a possible cause for this service not to stop? TIA
More...