G
GrizzlyRaptor67
Guest
Hello,
When I open System Properties explorer crashes. Event viewer provided the following:
Log Name: Application
Source: Application Error
Date: 12/22/2018 6:41:15 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Kevin_Jody-HP
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.23537, time stamp: 0x57c44efe
Faulting module name: ntdll.dll, version: 6.1.7601.24308, time stamp: 0x5be8601e
Exception code: 0xc0000374
Fault offset: 0x00000000000bf302
Faulting process id: 0x11e0
Faulting application start time: 0x01d49a4f9f95455e
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 11c85ebd-0643-11e9-a119-9cb70d9ccea2
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-12-22T23:41:15.000000000Z" />
<EventRecordID>168768</EventRecordID>
<Channel>Application</Channel>
<Computer>Kevin_Jody-HP</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.23537</Data>
<Data>57c44efe</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.24308</Data>
<Data>5be8601e</Data>
<Data>c0000374</Data>
<Data>00000000000bf302</Data>
<Data>11e0</Data>
<Data>01d49a4f9f95455e</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>11c85ebd-0643-11e9-a119-9cb70d9ccea2</Data>
</EventData>
</Event>
This is the only application error occurring. Windows is up to date. My son has been downloading from Bethesda, Epic, etc... so not sure if any of that has created the issue. I have removed all that software. I ran SFC and it didn't find anything. I have no issue in safe mode. I tried the earliest restore point from a couple days ago and that did not help. Will I need to run a clean boot to see if some 3rd party is causing the issue. Can I just replace the dll to see if its corrupt? If so where do I find a copy of the same version.
Thank You
More...
When I open System Properties explorer crashes. Event viewer provided the following:
Log Name: Application
Source: Application Error
Date: 12/22/2018 6:41:15 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Kevin_Jody-HP
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.23537, time stamp: 0x57c44efe
Faulting module name: ntdll.dll, version: 6.1.7601.24308, time stamp: 0x5be8601e
Exception code: 0xc0000374
Fault offset: 0x00000000000bf302
Faulting process id: 0x11e0
Faulting application start time: 0x01d49a4f9f95455e
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 11c85ebd-0643-11e9-a119-9cb70d9ccea2
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-12-22T23:41:15.000000000Z" />
<EventRecordID>168768</EventRecordID>
<Channel>Application</Channel>
<Computer>Kevin_Jody-HP</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.23537</Data>
<Data>57c44efe</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.24308</Data>
<Data>5be8601e</Data>
<Data>c0000374</Data>
<Data>00000000000bf302</Data>
<Data>11e0</Data>
<Data>01d49a4f9f95455e</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>11c85ebd-0643-11e9-a119-9cb70d9ccea2</Data>
</EventData>
</Event>
This is the only application error occurring. Windows is up to date. My son has been downloading from Bethesda, Epic, etc... so not sure if any of that has created the issue. I have removed all that software. I ran SFC and it didn't find anything. I have no issue in safe mode. I tried the earliest restore point from a couple days ago and that did not help. Will I need to run a clean boot to see if some 3rd party is causing the issue. Can I just replace the dll to see if its corrupt? If so where do I find a copy of the same version.
Thank You
More...