Windows 10 Windows 10 Pro to Enterprise upgradatation is not working

  • Thread starter Thread starter Elangamban
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Elangamban

Guest
Hi,

Our customer has bought M365 license which includes Windows 10 E3 free edition upgrade.

The prerequisite is the machine should be Azure AD joined and the license needs to be assigned for the user and the machine should be activated using OEM or volume license key.

All the prerequisites are verified but still the machine is not auto upgrading from Windows 10 pro to Windows 10 Enterprise.

We have to disable MFA (Multi factor Authentication) in Office 365 for the user. Then when the user logged out and logged in, it is getting upgraded to Enterprise from Pro.

Any idea why MFA is blocking the auto upgrade?

Thanks

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