Windows 10 TPM 2.0 "This device cannot start. (Code 10)" in Device Manager

  • Thread starter Thread starter NetHunter321
  • Start date Start date
N

NetHunter321

Guest
Hi, I'm on Windows 10 Enterprise. I just setup Hyper-V and Credential/Defender Guard. It says my hardware can't use TPM 2.0. I would like to get TPM 2.0 so I can use Bitlocker. And it'd be nice to have TPM anyway. When I try to run Bitlocker it gives an error that TPM is not installed. I checked Device Manager and it has an error on Trusted Platform Module 2.0. I'm attaching a screenshot. I tried updating the drivers, uninstalled TPM and scanned for hardware changes, nothing works. I checked Dell's site for drivers and found a TPM Update Utility, but when I run it it does nothing. Opens and closes exe. I tried flashing the BIOS from Dell but it was the same version and it didn't fix anything. When I click TPM properties, I get the error:


This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.


So does anyone know how I can get TPM working again? I have Secure Boot on. I went into BIOS security tab, and TPM is "enabled." Credential Guard is working. Do I need drivers? Is Secure Boot causing problems? Please reply. Thanks


1375973.png

More...
 
Back
Top