Windows 10 Windows 10 won't connect to Seagate Central network drive private folders

  • Thread starter Thread starter Anodyne4
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Anodyne4

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Hi there,


After updating to Windows 10 Home Single Language from 8.1, I can no longer connect to private folders on my 2Tb Seagate Central network drive (The drive is connected via LAN to a wifi router, which my laptop connects to).


The drive appears as a computer under the network tab, but when I click on it, I get an error of :

"Windows cannot access //DRIVE
Check the spelling of the name, there might be a problem with your network"

If I try to map it to a new network drive, I get the same error.


The DLNA server of this drive appears under This PC -> Network Locations and all of the public folders can be accessed without a problem.

I can ping the drive, both by its IP and its name. The http management interface also works fine.

If I try "net view \\DRIVE" from the command prompt, I get: "System Error 53".

If I try "net use \\DRIVE" I get: "System error 64 The specified network name is no longer available"


I have gone to credential manager, as suggested by other forums, and have:

- removed the credentials entirely

  • tried //DRIVE, username and password
  • tried //DRIVE, COMPUTERNAME/username and password

- tried //DRIVE, DRIVE/username and password

This all makes no difference - still get the same errors.


I have installed the Seagate Discovery Tool, which finds the drive immediately - still cannot connect via explorer. Seagate Dashboard can connect fine.

Any advice or help would be MOST appreciated!

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