R
Rob Waldrip
Guest
My Windows 10 worked well for about a year and yesterday when I fired up my pc did an update - the update did not complete. My computer seemed to be stuck and I did the no-no of doing a hard power off holding the power button down. When I turned back on my pc it was running in mud, by pointer runs in circles blinks on and off.
I started getting these virus and threat protections notifications that folder access has been blocked. My browser took me to a phishing site and saying install this to update and fix system issues. Whiled the sight was trying to appear as a Microsoft site, there was no Microsoft in the URL and the MS logo was not professional.
I have to turn the computer off with a hard power down. I cannot close my browser (Chrome). And I cannot even bring up the dialog to restart or shutdown on my screed. This is why I hard restart.
I ran an advanced full scan from the MS Security system. Nothing found. I tried the MS offline scan. Nothing. Right now it is running a malicious malware scan I downloaded from their website this morning.
While I get the notifications about the multiple folder access blocks that keep coming up - it appears something got through as my pc has issues.
I'd like to try every option before installing a fresh Windows 10 install. The new install with Windows failed 3x over the past year with Dell having to fix it and eventually replace my hard-drive. I'd hate to find the refresh still does not work.
Any advice or instructions to follow is greatly appreciated.
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I started getting these virus and threat protections notifications that folder access has been blocked. My browser took me to a phishing site and saying install this to update and fix system issues. Whiled the sight was trying to appear as a Microsoft site, there was no Microsoft in the URL and the MS logo was not professional.
I have to turn the computer off with a hard power down. I cannot close my browser (Chrome). And I cannot even bring up the dialog to restart or shutdown on my screed. This is why I hard restart.
I ran an advanced full scan from the MS Security system. Nothing found. I tried the MS offline scan. Nothing. Right now it is running a malicious malware scan I downloaded from their website this morning.
While I get the notifications about the multiple folder access blocks that keep coming up - it appears something got through as my pc has issues.
I'd like to try every option before installing a fresh Windows 10 install. The new install with Windows failed 3x over the past year with Dell having to fix it and eventually replace my hard-drive. I'd hate to find the refresh still does not work.
Any advice or instructions to follow is greatly appreciated.
More...
