K
Kevin JAGIELLA
Guest
Hello,
We have a recurrent problem with OneDrive on Windows 10 1803.
From time to time, we can't open a file on OneDrive which is in "Available when online" status. The following error appears: "Make sure you're connected to the Internet, then try again. We can download the file the next time you're online".
By clicking on "Download later", the file is opened without any problem. This error can occur on any file in "Available when online" status and seems random.
Not everyone is facing this problem. Internet is of course available when the error appears.
For information, we use the latest version of OneDrive (Build 18.222.1104.0007), KFM and Files on Demand are enabled.

Do you have any suggestion to solve this issue ?
Thanks
Kevin JAGIELLA
More...
We have a recurrent problem with OneDrive on Windows 10 1803.
From time to time, we can't open a file on OneDrive which is in "Available when online" status. The following error appears: "Make sure you're connected to the Internet, then try again. We can download the file the next time you're online".
By clicking on "Download later", the file is opened without any problem. This error can occur on any file in "Available when online" status and seems random.
Not everyone is facing this problem. Internet is of course available when the error appears.
For information, we use the latest version of OneDrive (Build 18.222.1104.0007), KFM and Files on Demand are enabled.

Do you have any suggestion to solve this issue ?
Thanks
Kevin JAGIELLA
More...