Windows 10 Windows 10 VM "Login Denied" on Second Login after 1709 Update

  • Thread starter Thread starter WalkerITG
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WalkerITG

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Hi All,

Just seeing if anyone has seen this. I have a VM running on my Windows 10 Laptop (build 1703) in VMWare Workstation 14 Pro. The VM has been running fine for some time, also Windows 10 on build 1703.

This week the VM received the 1709 update. The update went fine, and the first login was also fine. After shutting down the VM and rebooting, I am no longer able to log into the VM. I have to rollback the update or revert to a previous snapshot. See attached screenshot. I get this IMMEDIATELY after a restart or shutdown/power-on.
Error Message: Logon Denied - Only one user session is allowed. Another user is already logged onto this machine. This user must log off of this machine before you can log on.



The error message reads: "Logon Denied - Only one user session is allowed. Another user is already logged onto this machine. This user must log off of this machine before you can log on."

The VM can have RDP enabled or not, the results are the same. No one else is logged onto the VM. This is a test VM, the only things installed on it other than what is included with the OS by Microsoft is the following:

Symantec Endpoint Protection 14 MP2

Teamviewer 12

Cisco AnyConnect Client v3.1.14018

It's done this twice now on this particular VM. Needless to say when you're trying to work and you can't login, it's a problem.

I'll continue to investigate but for now I moved the VM onto CBB. Looks like 1709 may have some compatibility issues that we didn't see with 1703, although I'm uncertain whether it's related to one of the installed software packages, VMWare, or just something messed up in the build.

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