Windows 10 BSOD Windows 10 64bit MSI crash

  • Thread starter Thread starter Mimiru
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Mimiru

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My compute crashed about 30 minutes ago and I'm trying to figure out what's happening. I have a dump file but I do not know how to read it.

This is the information I have regarding the issue, any help would be great.


The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0xffffbd804f0d7000, 0x0000000000000002, 0x0000000000000000, 0xfffff803581916db). A dump was saved in: C:\WINDOWS\Minidump\012719-7375-01.dmp. Report Id: 84e735e3-3b57-4b2c-a48f-19ebc1ea435f.


The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Log Name: System
Source: Kernel-Power
Event ID: 41
Level: Critical
User: SYSTEM
OpCode: Info
Logged: 1/27/2019 5:43:48 PM
Task Category: (63)
Key Words: (70368744177664),(2)
Computer: MSI


I have an MSI MS16H7 GS60 6QE Ghost Pro. I was literally on firefox when this happened, no game playing and no over exertion of the fans.


Any help at all would be appreciated, I just want to make sure this doesn't happen again...if I need to upload the dump file I can do so.

Thank you.

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